Hôtels romantiques à Flachau, Salzbourg

« Familial, accueillant, très bonnes prestations, spa de qualité, casier à skis chauffant, arrêt de bus au pied de l'hôtel, personnel très sympa et serviable, chambre spacieuse avec vue sur la montagne Seul bémol: Quartier residenciel sans commerces ni bars et un peu loin de la station : Obligation de prendre le bus ou la voiture »

« Our experience at this hotel was extremely disappointing. There was a misunderstanding regarding the parking arrangement, and when we tried to clarify and even compromise, the staff member at the reception (an older male) became very rude and aggressive. Instead of helping resolve the issue, he insulted us, mocked our English, and even threatened to remove us from the hotel. We found his behavior completely unacceptable and felt unsafe. Other reviews mention rudeness also. While Obertraun itself...

« The maisonette was exactly as advertised with the best view of the lake, our host had the place very clean and organized. Also, the property manager was extremely helpful and responsive! »

« Déçue. Ce n’est pas conforme aux photos. C’est vieillot. Le personnel est froid »