My family had a moderately ok stay here, except for some issues inside the condo property. First, it was over a MILE walk to the amenities in the gated community (pools, on-site restaurants, etc.). Inside the unit it was very clean but the fridge protruded out into the kitchen sink area covering half of it which was very awkward when trying to wash dishes. The freezer ice maker was out of order as well and needed to be fixed. There were more than the basic kitchen supplies missing (no can opener, no cookie sheets, no cutting board and no casserole type baking dish to make something in the oven). I let the management company (Grand Welcome) know and they were great and made it right by bringing these items to the condo. The Wifi at the condo was very intermittent and weak. Grand Welcome did try to improve the Wifi signal but was unfortunately not very successful. The Abbey Springs Resort is huge so each unit has a golf cart to drive around the property. We were informed the day of our arrival that our golf cart was not working properly and could not be fixed until after our stay. We were refunded a small fee from our stay for the golf cart being out of order. I would be weary of staying at this property or at least call the day before your stay to inquire and be sure all things are in working order including the golf cart, Wifi and condo supplies.
I stayed with a group of girlfriends. The location and setup is nice but there was animal hair everywhere. You couldn't sit down without getting a bunch of hair on your clothing, including the beds. I understand the rental is pet friendly but we did not have pets with us. So, the hair on the beds was from a previous stay.
I also reached out to management a couple of times before the stay to ask questions. The emailed answers were generic copy and paste and did not answer my questions.