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Avis sur Knockomie Hotel

3.5 out of 5
Knockomie Hotel
Grantown Road, Forres, Scotland

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 27." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 27." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 27." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 27." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 27." "

9,0/10

Propreté

9,6/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff. Really went out of the way to help.very friendly. Great hotel.
Séjour de 1 nuit en octobre 2022
Réponse de Knockomie Team le 18 oct. 2022
GreetingsThank you for choosing to stay at Knockomie Hotel and for taking time to review us.We are glad to know that you had enjoyed your stay with us and we hope to see you again in the near future. Thank you for the lovely review and have a blessed festive season.Kind regardsKnockomie Team

10/10 Excellent

Norma

Séjour de 1 nuit en septembre 2022
Réponse de Knockomie Team le 28 sept. 2022
GreetingsThank you for choosing to stay at Knockomie and for taking time to review us.We are glad to know that you had enjoyed your stay and we hope to see you again in the near future. Have lovely week.Kind regardsKnockomie Team

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Very disappointing.
Hotel was just not that comfortable despite a friendly welcome. The hotel was cold, including the room, staff were often just not anywhere to be seen, no hot food and very limited cold food option. Was clear they had no kitchen staff. Very few guests and just generally very disappointing. Would not return by choice.
Séjour de 1 nuit en septembre 2022
Réponse de Knockomie Team le 28 sept. 2022
GreetingsThank you for your review and for choosing to stay with us.We are sorry to h ear that you found your stay generally disappointing. As mentioned upon check in menu options will be limited due to shortage of staff as faced nation wide. We always make sure that all our guests are looked after even on only few staff on duty and we will definitely make sure that our housekeepers have the heaters on for arrival guests.We apologise for all inconvenience caused and we wish a blessed week.Kind regardsKnockomie Team

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Knockomie Team le 20 sept. 2022
GreetingsThank you for your review and for choosing to stay at Knockomie. We hope to see you again in the near future.Kind regardsKnockomie Team

8/10 Bien

Jodi, Moscow

Séjour de 1 nuit en juillet 2022

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Almost very good
The hotel was in good condition and tastefully decorated. The overall effect was however spoiled by the old and shabby pictures hung on all the walls. They looked as if they were picked up as a job lot at an auction and just looked cheap and nasty. Breakfast service and food was very good despite the rather unusual requirement to order your choice the night before. Service overall was very good. Overall we enjoyed our stay.
Séjour de 2 nuits en juillet 2022
Réponse de Knockomie Team le 25 août 2022
Greetings DavidThank you for taking time out of your busy schedule to send us a review.We are glad to know that you had enjoyed your stay with us but are sorry about the breakfast and the pictures. The owners of the hotel have had the business running for over 30years and would like to preserve the history of the building hence the old rather historic pictures on the walls. As for the pre order breakfast forms, we will keep on implementing this as like any other business we work with local supplies and staff to maintain freshness of all food items we provide preventing food waste and controlling costs.We hope you will have a lovely week.Kind regardsKnockomie Team

10/10 Excellent

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Knockomie Team le 24 mai 2022
Greetings Thank you for choosing to stay at Knockomie Inn and we are glad to know that you had enjoyed your stay with us. Thank you for the review and we hope to see you again in the near future. Kind regards Knockomie Team

10/10 Excellent

Julian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay at the
Séjour de 4 nuits en mai 2022
Réponse de Knockomie Team le 17 mai 2022
Greetings Thank you for choosing to stay at the Knockomie Inn. It was a pleasure to have you and we are glad to know that you all enjoyed your stay with us and we hope to see you again in the near future.

10/10 Excellent

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022
Réponse de Knockomie Team le 28 avr. 2022
Hello Russell Thank you for your review. It was a pleasure looking after you and we look forward to welcoming you back.

6/10 Satisfaisant

Jill

Séjour de 2 nuits en septembre 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very helpful staff. Lovely big room but plumbing needs a bit of attention to work more efficiently. Enjoyed the food on the only evening we were able to eat in because of current staff shortages.
Séjour de 3 nuits en septembre 2021
Réponse de Knockomie Team le 8 sept. 2021
Thank you for your kind words, we are glad you enjoyed your stay with us at Knockomie. I will bring your plumbing comments to the attention of our directors. We look forward to welcoming you back to Knockomie at some time in the future. Kind regards, The Knockomie Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a very enjoyable stay at the hotel. Service was first class. Dinner menus changed each day and meals were of high quality. Hotel was well situated to access attractions in the area. Highly recommended.
Séjour de 3 nuits en juillet 2021
Réponse de Knockomie Team le 28 juil. 2021
Thank you for your kind words. We are glad you enjoyed your stay with us at Knockomie and look forward to welcoming you back at some time in the future.

8/10 Bien

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely quiet hotel
Peaceful and quiet hotel. Our room was large and nicely furnished. The bed was so comfortable and we had a great night sleep. We were visiting friends in Forres, so didn't get to eat at the hotel, but the little beergarden looked so inviting. Only downside for us was the early breakfast (last order 9.15am) as we would have liked a longer lie in.
Séjour de 2 nuits en juillet 2021
Réponse de Knockomie Team le 21 juil. 2021
Thank you Sophie for your kind words. We are glad you enjoyed your time with us at Knockomie, and sorry we weren't able to provide a longer lie in. We hope to see you again when you are next in the area.

10/10 Excellent

ian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Lovely hotel and friendly staff. Wouldn’t definitely stay again.
Séjour de 1 nuit en juillet 2021
Réponse de Knockomie Team le 7 juil. 2021
Good Afternoon Ian, thank you for the kind words and we are delighted you enjoyed your stay with us. We look forward to welcoming you back to Knockomie soon. Kind regards, Michelle

8/10 Bien

Nicolle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a lovely stay at the hotel. Very attentive service at all times. Food was of a great standard and room was comfortable. Will definitely be back :)
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Marianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay near Forres
Warm welcome from Kate started our stay well; the room was spacious and comfortable; towels beautifully fluffy! Breakfast was excellent and overall we thoroughly recommend Knockomie.
Séjour de 1 nuit en mars 2020

8/10 Bien

Lyn

Les points forts : Propreté, personnel et service, confort de la chambre
Staff helpful and friendly.
Séjour de 2 nuits en août 2019
Réponse de Knockomie Hotel le 17 sept. 2019
Thank you for your kind review. We hope to welcome you back some time in the future

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel with very homely atmosphere. Staff very friendly and helpful.
Séjour de 2 nuits en mai 2019
Réponse de Knockomie Team le 8 mai 2019
Thank you for your Kind Review! It was our pleasure to welcome you and we hope to welcome you again in the future! Kindest Regards Knockomie Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Great location. Friendly staff. I would say my room needs updating, especially the bathroom and I found the proofing was poor. Could hear the TV and walking around of the people above me
Séjour de 2 nuits en avril 2019
Réponse de Knockomie Team le 8 mai 2019
Thank you for your Kind Review! It was our pleasure to welcome you and we hope to welcome you again in the future! Kindest Regards Knockomie Team

10/10 Excellent

laura

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de Knockomie Team le 3 avr. 2019
Thank you So Much! We look forward to welcoming you Back Regards Knockomie Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019
Réponse de knockomie le 3 avr. 2019
Thank you So Much! We look forward to welcoming you Back Regards Knockomie Team

10/10 Excellent

Nicole, Cumberland, RI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The accommodations were beautiful and the restaurant/bar was convenient after a long day of castle-hopping! Staff was wonderful and responsive. The only thing I would recommend would be the addition of some type of guest laundry services, but otherwise I have only good things to say about this hotel. I would definitely stay here again in the future.
Séjour de 3 nuits en septembre 2018

6/10 Satisfaisant

John, UK

Les points forts : Personnel et service
Comfortable hotel with friendly staff
Comfortable stay. Nice starters in the restaurant with one rather unfortunate main course which is probably unusual. The staff responded appropriately by not charging for the choice, offering a replacement and providing a glass of beer after hearing of my concerns.
Séjour de 3 nuits en août 2018

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay but not perfect
Pros. Big spacious room, nice shower, food was great, WiFi and onsite parking. Cons. No bottled water in room and the mattress was uncomfortable.
Séjour de 1 nuit en août 2018

8/10 Bien

Ronnie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Mervyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dinner was disappointing

8/10 Bien

Ronnie

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel lovely but bathrooms could do with an upgrade.
Séjour de 1 nuit en janvier 2018