Presidential-Suite, Meerblick

Bewertungen von Elita Hotel

3 out of 5
Elita Hotel
3030 Bayshore Drive, Fort Lauderdale, FL

Bewertungen

9.0

Wunderbar

646 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
237 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
65 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.4/10

Ausstattung

9.2/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Bianca

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ilona, Sales and Guest Relations Manager am 21. März 2024
Dear Bianca,Thank you for sharing your feedback with us, although we are disappointed to learn that your experience fell short of your expectations, resulting in a 2 out of 5 stars rating.We sincerely apologize for any inconveniences or shortcomings you encountered during your stay. Your satisfaction is of utmost importance to us, and we deeply regret any aspect of your visit that did not meet our usual standards.Your comments have been carefully noted and shared with our team to address any issues and make necessary improvements to ensure that such incidents are not repeated in the future. We value your input as it allows us to continually enhance our services and offerings.We understand that your experience may have been less than ideal, but we hope you will consider giving us another opportunity to provide you with the exceptional hospitality and service that we are known for. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved stay.Sincerely,

8/10 – Gut

Heide

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöne Zimmer in zentraler Lage in der Nähe des Strandes und einer Wassertaxi Station. Es gab nur ein Missverständnis. In einer Kochnische kann man nicht kochen. Wahrscheinlich ein Übersetzungsfehler. Personal sehr freundlich und hilfsbereit.
Aufenthalt von 3 Nächten im November 2023
Antwort von Ilona, Sales and Guest Relations Manager. am 14. Nov. 2023
Dear Heide, it was so great meeting you in person and we are happy hat you have returned home with fond memories of your time at Gzellacollection. We appreciate you taking the time to share your feedback with us.Firstly, we are delighted to hear that you found our rooms to be beautiful and enjoyed the central location near the beach and water taxi station. Your kind words about our friendly and helpful staff are truly appreciated, and we are thrilled to have contributed to making your stay a pleasant one.We also want to extend our sincere apologies for the confusion surrounding the kitchenette. We understand that the inability to cook may have been disappointing, and we acknowledge that it might have been a translation error. We deeply regret any inconvenience this may have caused.We are happy that our team took immediate action to find alternative solutions to ensure your comfort.Thank you so much for being our guest and we look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best in Fort Lauderdale like everytime!!!
Aufenthalt von 7 Nächten im August 2023
Antwort von Ilona, Sales and Guest Relations Manager am 15. Aug. 2023
Steven,we wanted to extend our heartfelt gratitude for taking the time to share your exceptional experience at our establishment in Fort Lauderdale. Your glowing 5-star review has brought immense joy to our team.It is truly heartening to read your feedback and to learn that we have consistently met your expectations. Your kind words inspire and motivate us to continue delivering the highest level of service and quality that you, our valued guest, deserve.We are overjoyed that you found our establishment to be the best in Fort Lauderdale each time you visit. Your loyalty means the world to us, and we are committed to maintaining this standard of excellence in every aspect of your stay.Your feedback is invaluable in our journey to continuously improve and exceed expectations.Thank you once again for your glowing review and for choosing us as your preferred destination. We look forward to welcoming you back and creating more memorable moments together.Sincerely,

10/10 – Hervorragend

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Traumhaft und wunderschön!!!!
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Ilona, Sales and Guest Relations Manager am 6. Aug. 2023
Steven, vielen herzlichen Dank für Ihre wundervolle Bewertung – "Traumhaft und wunderschön!!!!" Wir sind überglücklich über Ihre positiven Eindrücke und möchten uns von Herzen dafür bedanken, dass Sie Ihre Erfahrung bei uns geteilt haben. Es freut uns ungemein zu hören, dass Ihr Aufenthalt bei uns so traumhaft und wunderschön war. Ihre Worte sind für uns eine echte Bestätigung unserer Bemühungen, unseren Gästen unvergessliche Erlebnisse zu bereiten.Es ist uns eine große Freude zu wissen, dass Sie von unserer Unterkunft so begeistert waren. Unsere Lage nahe am Strand und in der Nähe von Restaurants ist tatsächlich ein besonderes Highlight, und wir sind glücklich, dass Sie diese Vorzüge genießen konnten.Ihre lobenden Worte über unser Personal sind wirklich rührend. Ein herzlicher und höflicher Service für unsere Gäste liegt uns sehr am Herzen, und es ist fantastisch zu hören, dass wir Ihre Erwartungen erfüllen konnten. Wir werden Ihr Lob gerne an unser gesamtes Team weitergeben, da sie sich stets darum bemühen, unseren Gästen den bestmöglichen Aufenthalt zu bieten. Ihre Bezeichnung unseres Hotels als "Traumhaft und wunderschön!!!!" erfüllt uns mit Stolz. Wir können es kaum erwarten, Sie erneut bei uns begrüßen zu dürfen und Ihnen erneut eine unvergessliche Zeit zu bereiten.Mit herzlichen Grüßen,

10/10 – Hervorragend

Alex

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Ilona, Sales and Guest Relations Manager. am 2. Juni 2023
Alex,Thank you so much for taking the time to share your feedback with us. We were absolutely thrilled to see that you rated your experience with us a perfect 10 out of 10 stars. It's incredibly gratifying to know that we were able to meet and exceed your expectations.We are delighted to hear that you had such a fantastic stay with us. Our team takes great pride in delivering exceptional service and creating memorable experiences for our guests, and your feedback reinforces our commitment to excellence.It is truly rewarding to know that our efforts in providing top-notch facilities, a comfortable environment, and outstanding customer service resonated with you. We strive to create a welcoming and enjoyable atmosphere, and we are glad to hear that you felt at home during your time with us.We will make sure to share your feedback with our entire team as it serves as a great motivation for us to continue delivering exceptional service. Your satisfaction is our utmost priority, and we are grateful for your recognition.We would be delighted to welcome you back in the future and provide you with another outstanding stay.Sincerely,

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Leider doch sehr enttäuschend.
Anfangs machte dieses Hotel einen super Eindruck. Leider war diese Begeisterung schnell verflogen. Zimmer war ziemlich dreckig, Zimmerreinigung wurde auf Grund "Covid-19" nicht geboten. Warum hier noch immer diese "Ausrede" benutzt wird, bleibt uns ein Rätsel. Zimmer war Gross, aber extrem Hellhörig. Die Verbindungstür machte dies nicht besser. Anlage war von Aussen sehr schön. Buchen dieses Hotel nicht mehr.
Aufenthalt von 3 Nächten im April 2023
Antwort von Ilona, Sales and Guest Relations Manager am 18. Mai 2023
Dear guest, We regret to inform you that we are unable to investigate the issues you experienced with your room reservation as you provided your feedback anonymously. Nevertheless, we appreciate you taking the time to share your concerns with us. We sincerely apologize for the disappointment you faced regarding the cleanliness of your room and the unavailability of housekeeping services due to Covid-19. We understand your frustration and share your confusion regarding the continued use of this explanation.During check-in, our staff informed you that we are available to assist you throughout your stay. Despite just checking in, we could have provided housekeeping service upon your request, as issues can arise even for newly arrived guests. Regarding daily housekeeping, we would have needed to be notified at least 24 hours in advance if you wanted daily room service. We apologize if this policy was not communicated to you during check-in.Please be assured that the cleanliness and maintenance of our rooms are of utmost importance to us. We take your concerns seriously and are committed to addressing them. If you encounter any issues with your room or have any special requests, we are always here to listen and take appropriate action. We apologize for any inconvenience caused by the limitations imposed by the Covid-19 pandemic.We greatly value your feedback and would like to take this opportunity to apologize once again. Your comment is highly valuable to us as it enables us to enhance our services. Thank you for choosing our hotel, and we appreciate your business.Sincerely,

6/10 – Okay

Stefan

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2023
Antwort von Ilona, Sales and Guest Relations Manager am 14. Mai 2023
Stefan,Thank you for taking the time to provide us with feedback regarding your recent stay. We appreciate your honest assessment and value your opinion as it helps us improve our services.While we are pleased to hear that there were aspects of your stay that met your expectations, we understand that there were areas where we fell short. We apologize for any inconvenience or disappointment you experienced during your time with us.Your comments have been shared with our team, and we will carefully review them to identify areas for improvement. We are committed to providing exceptional service and strive to exceed our guests' expectations. We hope you will consider giving us another opportunity to serve you in the future. It is our goal to provide each guest with a memorable and pleasant experience, and we would be delighted to have the chance to exceed your expectations during a future visit.Sincerely,

10/10 – Hervorragend

Michael, Tutzing

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nette, kleine und geschmackvolle Oase zwischen den ganzen Bettenburgen in Fort Lauderdale. Zu Fuss 5 min vom Strand entfernt, zu den Restaurants und Bars an der Strandpromenade geht man 10-15 min.
Aufenthalt von 6 Nächten im September 2022
Antwort von The Elita Hotel. am 8. Okt. 2022
Michael, thank you for taking time out from your precious vacation at the Elita Hotel. We love our international travelers, and we are happy that you choose our Elita Hotel to make your vacation as great and satisfying as possible, Danke Schon. We look forward to your next stay.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2022
Antwort von Ilona, Sales and Guest Relations Manager am 8. Apr. 2022
Dear guest, On behalf of our team, thank you for taking a moment to detail your recent stay. We're delighted to learn that our unique style, beautiful roooms, and great beach location were a few highlights of your stay. We'll be sure to pass your constructive feedback along to the teams as we work to continually improve upon our guests' experience, and we look forward to providing an even better stay during your next visit here to The Elita Hotel in Fort Lauderdale. Kind regards,

10/10 – Hervorragend

Niklas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2020
Antwort von Ilona, Sales and Guest Relations Coordinator am 20. März 2020
Niklas, Thanks for choosing us for your recent visit. We are happy that you received great service and that the staff members provide you with excellent service. We are grateful for the feedback that helps us improve our services. We appreciate your business and please honor us with your stay again in the near future. We will welcome you with open arms. Sincerely,

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von Ilona, Sales, and Guest Relations Coordinator am 6. Dez. 2019
Daniel, We love knowing that our guests are happy and can't thank you enough for your wonderful review! It pleases us to learn that you enjoyed our beautiful views and excellent service. Thank you for spending some time with us and please allow us to serve you again soon here at The Elita Hotel in Fort Lauderdale. Sincerely,

10/10 – Hervorragend

Andreas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Ilona, Sales and Guest Relations Coordinator. am 4. Okt. 2019
Andreas, Thank Youuuuuu! We are so thrilled to hear you were able to love our home the way we do. As the city’s first boutique hotel we have such an opportunity to personalize the guest's stay and are thrilled to hear guests are enjoying their experience! Thank you so much for being our guest. Sincerely,

6/10 – Okay

Beatrix

Gut: Zustand der Unterkunft und Komfort des Zimmers
Eigentlich schön, trotzdem kein zweites mal.
Freundlichkeit: Soweit okay Zustand/Ausstattung Zimmer: Tolle Zimmer mit bequemen Betten, Schränken, Esstisch und Küche mit Nespressomaschine. Alles recht neu. Bad mit vielen Ablagemöglichkeiten und geräumiger Dusche. Es fehlen Stühle vor der Tür. Sauberkeit Bad: Gut. Tür müsste von innen gereinigt werden. Sauberkeit Zimmer: Gut. Im Bettrahmen Krümel und Staub. Mikrowelle von außen ungeputzt und Zimmertür innen, oben, sehr schmutzig. Bett/Matratze: Sehr bequem. Kissen, wie so oft, nicht meins, aber ok. Frühstück: Wird nicht angeboten. Pool: Nett, mit Bar, an der man Kaffee und Infused water bekommt. Es gibt einen Livingroom mit Nespressomaschine, Zeitschriften, Snacks etc. Umgebung: Quasi direkt am Strand. Viele Restaurants und Bars fußläufig erreichbar. Positives: Sehr schön eingerichtet und gepflegt. Direkt am Strand. Kostenlose Getränke. Geräumige Zimmer. Negatives: Wifi stürzt permanent ab. Am Pool funktioniert es gar nicht. Doofe Auswahl an TV Sendern und Hälfte auf der Liste nicht emfangbar (no Premiumsender!) Temperaturregelung in der Dusche furchtbar. Entweder kalt oder sehr warm. Room service sehr verpeilt. An einem Tag wurden Waschlappen vergessen, am nächsten stand der Müll zugeknotet mitten in der Küche. Wir hatten um eine Nacht verlängert. Hat über die Hotels. com App ca. 3$ weniger gekostet, als am Frontdesk. Mussten im nachhinein trotzdem noch 25 $ extra zahlen. Könnte ein wirklich feines Hotel sein, wenn nicht so viel Ärgerliches passiert wäre. 👎👎☹️
Aufenthalt von 1 Nacht im September 2019
Antwort von Ilona, Sales and Guest Relations Coordinator am 4. Okt. 2019
Beatrix, we want to thank you for your feedback and we are sorry that you didn't receive the service you were hoping for. Unfortunately, when a guest makes reservations through a third party the reservation shows a certain amount of guests arriving and if the guest has more guests in their party arriving for check-in, the hotel policy requires the guest to be charged for the extra persons. We are sorry if this may have have caused you any inconvenience. We are happy that you still enjoyed your stay. Thanks for being our guest. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2019
Antwort von Ilona, Guest Relations & Sales Coordinator am 3. Sept. 2019
Dear guest, thanks for reviewing our Elita hotel and scoring us 5 out of 5. Our clean and comfy accommodations are vital for creating the perfect stay, so we applaud guests that let us know that we gave them the service they so much deserve. We are looking forward to welcoming you back. Kind regards,

10/10 – Hervorragend

Samuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel with good location
Sehr schönes Hotel an super Lage. Personal war freundlich, jedoch etwas kompliziert bein Checki-In. Betten waren nicht besonders bequem. Dusche hatte nur wenig Wasser. Gratis leckerer Kaffe- und Snacks.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Ilona, Sales and Guest Relations Coordinator am 22. Okt. 2019
Samual, thank you very much for sharing your stay experience in such details with other travelers and scoring us 10 out of 10. It gives us great pleasure to receive the comprehensive comments about the hotel location and room facilities and staff services. We are glad that you enjoyed the stay for your trip. it will be shared with the team and to help us continuously improve our product and provide memorable experience to our guest on every visit. Kind regards.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Klein, aber fein
Sehr freundliches und hilfsbereites Personal. Wir konnten sogar mitten in der Nacht Zimmer wechseln (da schreiendes Baby nebenan). Kleine, aber feine Hotelanlage. Super gute Lage!
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Ilona, Guest Relations/ Sales Coordinator. am 19. Mai 2019
Lieber Gast. Thank Youuuuuuu! Wir freuen uns sehr zu hören, dass Sie unser Zuhause so lieben konnten, wie wir es tun. Als erstes Boutique-Hotel der Stadt haben wir die Möglichkeit, den Aufenthalt unserer Gäste zu personalisieren und freuen uns, dass die Gäste ihre Erfahrung genießen! Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,

10/10 – Hervorragend

Monique

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhe mitten im Ferienparadies
Die Anlage, der Pool & die Zimmer sind schön und sauber - sehr modern eingerichtet. Nur unsere Gläser und Tassen wurden nie gereinigt. Das Standard Zimmer ist sehr klein für die Qualität (und der Preis) dieses Hauses. Aber sehr ruhig, nahe am Strand und das Personal ist hilfsbereit.
Aufenthalt von 6 Nächten im April 2019
Antwort von Ilona, Guest Relations/ Sales Coordinator am 21. Apr. 2019
Vielen Dank für die tolle 10-Sterne-Bewertung! Wir freuen uns auf Ihren nächsten Aufenthalt! Wir hoffen, dass Sie das Hotel auch weiterhin nutzen können, wo auch immer Ihre Reise Sie hinführt. Mit freundlichen Grüßen,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Ilona, Guest Relations/ Sales Coordinator am 1. Apr. 2019
Dear guest, thank you so much for your kind words and feedback. We are committed to continue evolving so that we can meet the needs of every guest and your review will help better understand what our guests are wanting! We look forward to welcoming you back soon! Best regards,

8/10 – Gut

Alexis, München

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes und stylisches Hotel in toller Lage in Fort Lauderdale. Leider sehr hellhörig (u.a. Durchgangstüren zwischen den Zimmern), daher nicht immer förderlich für die Nachtruhe.
Aufenthalt von 2 Nächten im November 2018
Antwort von Ilona Guest Relations/ Sales Coordinator am 20. Nov. 2018
Alexis, Die ursprüngliche Architektur hat ihre Herausforderungen, aber Ihr Feedback wird helfen. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu hinterlassen! Wir versuchen an diesem Problem zu arbeiten, um es so schnell wie möglich zu beheben! Wir freuen uns, Sie wieder in Elite oder einem unserer Gzella Collection-Objekte begrüßen zu dürfen. Mit freundlichen Grüßen,

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Ilona Guest Relations/ Sales Coordinator am 1. Nov. 2018
Dear Guest, thank you for your kind words and scoring us 5 out of 5.. It is guest like you that make our staff members even work harder to make your stay as pleasant as possible. We can hardly wait welcoming you back to our Fort Lauderdale Beach Hotel. Sincerely,

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Ilona Guest Relations/ Sales Coordinator am 29. Okt. 2018
Daniel, thank you for scoring us 4 out of 5. Yes we are so proud of the Elita Hotel. Our location is great and the restaurants are definitely closeby. We hope you will visit us again on your next stay to the Fort lauderdale Beach area. Sincerely,

10/10 – Hervorragend

Andre, Düren

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes kleines hotel in Strandnähe, super nett und hilfreiche hotel Mitarbeiter ,kommen bestimmt wieder wenn man wieder in Fort Lauderdale ist.
Aufenthalt von 5 Nächten im Oktober 2018
Antwort von Ilona Guest Relations/Sales Coordinator am 30. Okt. 2018
Danke Youuuuuuu! Wir freuen uns sehr zu hören, dass Sie unser Zuhause so lieben konnten, wie wir es tun. Als erstes Boutique-Hotel der Stadt haben wir die Möglichkeit, den Aufenthalt unserer Gäste zu personalisieren und freuen uns, dass die Gäste ihre Erfahrung genießen! Wir freuen uns darauf, Sie in naher Zukunft wieder bei Elita oder bei der neuesten Gzella Collection, Mirra, begrüßen zu dürfen!

10/10 – Hervorragend

Inken, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes kleines Boutique-Hotel in Strandnähe
Das Hotel ist ansprechend und modern eingerichtet. Die Zimmer sind etwas kleiner, aber es gibt auch größere Studio-Zimmer mit Küche. Ein Pool lädt zum schwimmen ein, aber der Strand ist auch nur 100m vom Hotel entfernt. In den Zimmern gibt es außerdem auch Nespresso-Maschinen und kleine Knabbereien stehen allgemein zur Verfügung. Das Personal ist sehr freundlich. Insgesamt ein angenehmer Aufenthalt in einem schönen Hotel. Wir würden wieder kommen.
Aufenthalt von 3 Nächten im August 2018
Antwort von Ilona/Guest Relations Sales Coordinator am 22. Sept. 2018
Liebe Inken, vielen dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu hinterlassen. Als Fort Lauderdale neuestes Boutique-Hotel am Strand verlassen wir uns auf die Antwort unserer Gäste, um uns weiter zu verbessern und sicherzustellen, dass wir allen unseren Gästen einen Bedarf bieten! Unsere Team Mitglieder sind begeistert von der Erfahrung der Gäste und es ist wunderbar zu hören, dass Sie Wirkung gezeigt haben! Wir freuen uns, Sie bald wieder begrüßen zu können !!!!! Nochmals vielen Dank für Ihren Aufenthalt in unserem Elita Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Ilona am 14. Mai 2018
Thank you so much for taking the time to share your experience with everyone. As a brand the Gzella Collection takes pride in personalizing the experience for each guest. Being a boutique hotel allows our Team Members to do that because there is opportunity to interact with each guest since the property is fairly small. We can't wait to welcome you back . Sincerely,

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr angenehmer Aufenthalt
Wir waren leider nur eine Nacht in diesem schönen Hotel. Die Zimmer waren sehr schön und sauber. Der Polobereich sehr gemütlich. Es gibt gratis Kaffee am Zimmer. Das Meer ist nur einen Häuserblock entfernt. Wir würden hier jederzeit wieder übernachten.
Antwort von Ilona am 16. Mai 2018
Wow! Sarah, Vielen Dank für die schöne Rezension. Unsere Team Mitglieder sind so stolz darauf, besondere Gast Erlebnisse zu kreieren, und wir sind immer wieder begeistert zu hören, dass wir einen Einfluss hatten! Als eines der ersten Strand Hotels in Fort Lauderdale, sind wir in der Mitte von allem, aber versuchen, eine kleine Flucht in alles zu schaffen! Wir können es kaum erwarten, Sie bald wieder Willkommen zu heißen!

8/10 – Gut

Silvano

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Schönes, gut erhaltenes Hotel
Schönes, gut erhaltenes Hotel, leider nicht viele Restaurants oder Läden in der Nähe, dafür gerade beim Strand. Der Boden war schmutzig, wurde nicht einmal gewischt während userem Aufenthalt.
Antwort von Ilona am 15. Mai 2018
Lieber Silvano, vielen Dank für Scoring uns 4 von 5. Es tut uns leid, dass Sie ein Problem mit Ihrem Zimmer hatten. Wir werden sicherstellen, dass wir die Housekeeping-Abteilung mitteilen, dass Sie ein Problem hatten. Wir hoffen, dass Sie doch von Ihren Aufenthalt genossen haben und hoffen Sie kommen uns sicherlich bald wieder besuchen. Herzliche Grüße

10/10 – Hervorragend

Steven, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr empfehlenswert! Sehr sauber!
Sehr empfehlenswert! Sehr sauber! Sehr nette Betreuung! Parken ist kostenlos!!! Strandlage absolut super! Also perfekter Aufenthalt!! Preis- Leistung unbezahlbar!
Aufenthalt von 4 Nächten im April 2018
Antwort von Ilona am 18. Apr. 2018
Lieber Steven, Vielen Dank für Ihre Bewertung. Unsere Teammitglieder bemühen sich, die Gästeerfahrung kontinuierlich zu verbessern und Ihr Feedback ist uns so wichtig. Unsere Teammitglieder werden die Kritik sicherlich feiern und wir freuen uns darauf, Sie bald wieder zu begrüßen! Mit freundlichen Grüßen,

10/10 – Hervorragend

Oliver

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel - immer wieder gerne :-)
Wunderschönes Hotel an perfekter Lage - zwischen den riesigen Komplexen wirklich eine Oase! Wir haben sogar ein Upgrade erhalten. Unserer 4-köpfigen Familie hat es sehr gefallen.
Antwort von Ilona am 15. Apr. 2018
Lieber Oliver,Danke dass Sie die Zeit genommen haben, eine so schöne Rezension zu schreiben. Es bedeutet soviel, wenn unsere Gäste unser kleines Refugium inmitten der Strandszene von Fort Lauderdale genießen! Unsere Teammitglieder werden bestimmt glücklich sein und wir freuen uns darauf, Sie bald wieder zu begrüßen! Mit freundlichen Grüßen,

10/10 – Hervorragend

Alfred, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel in Strandnähe
Wir waren 18 Tage im Elita. Wir hatten einen sehr schönen Aufenthalt. Das personal war super nett.
Aufenthalt von 18 Nächten im März 2018
Antwort von Ilona am 11. Apr. 2018
Lieber Alfred, Vielen Dank für Ihre Bewertung. Unsere Teammitglieder bemühen sich, die Gästeerfahrung kontinuierlich zu verbessern und Ihr Feedback ist uns so wichtig. Unsere Teammitglieder werden die Kritik sicherlich feiern und wir freuen uns darauf, Sie bald wieder zu begrüßen! Mit freundlichen Grüßen,

10/10 – Hervorragend

Christopher

Gut: Ausstattung
Great staff. Clean and private
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona Sales and Guest Relations Manager am 20. Mai 2024
Dear Christopher, Thank you so much for your fantastic 5-star review!We are thrilled to hear that you found our staff to be great and appreciated the cleanliness and privacy of our accommodations. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.Creating a welcoming and comfortable environment for our guests is our top priority, and it's wonderful to know that we succeeded during your stay. We truly value your feedback and are delighted that your experience with us was excellent.We look forward to welcoming you back for another outstanding stay!Sincerely,

6/10 – Okay

Lovie

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Grounds were well Kept, but walls are Paper Thin in room.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 19. Mai 2024
Dear Lovie, Thank you for taking the time to provide your feedback and for staying with us. We appreciate your honest review and the 3-star rating.We are glad to hear that there were aspects of your stay that you enjoyed, and we value your insights on where we can improve. Your comments are essential in helping us enhance the experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely,

10/10 – Hervorragend

Janelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall a great property. Love smaller more intimate properties!! Staff was friendly… Wish they had closer dining but we was across from the beach so satisfied for the most part.😌😌😌
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 19. Mai 2024
Dear Janelle, Thank you so much for your wonderful review and for awarding us 5 stars! We are delighted to hear that you enjoyed your stay and appreciated our intimate property.Our team is thrilled to know that you found the staff friendly and that you were satisfied with our beachfront location. Your kind words are truly encouraging and motivate us to continue providing exceptional service to all our guests.We appreciate your feedback regarding the dining options , but you like you stated since the beach only being in 5 walking distance and all the restaurants located across from it was satisfying. We look forward to welcoming you back for another enjoyable stay!Sincerely,

10/10 – Hervorragend

alexa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 19. Mai 2024
Dear Alexa,Thank you so much for your wonderful review and for awarding us a perfect 5 out of 5 stars! We are thrilled to hear that you had an excellent stay with us.Your positive feedback serves as a great motivation for our team to continue delivering outstanding service and creating memorable experiences for our guests. We are delighted that we could meet your expectations and provide you with a pleasant and comfortable stay.We look forward to welcoming you back soon!Sincerely,

10/10 – Hervorragend

Trent

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean hotel, great cost compared to others in the area. Would stay again for sure.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 17. Mai 2024
Dear Trent,Thank you so much for your fantastic review! We are delighted to hear that you had an excellent stay with us. It's wonderful to know that you found our hotel clean and appreciated the value we offer compared to others in the area. Your positive feedback is incredibly motivating for our entire team, as we strive to provide the best experience for our guests. We are thrilled that you would choose to stay with us again, and we can't wait to welcome you back on your next visit. Thank you once again for your kind words and your five-star rating!Sincerely,

8/10 – Gut

James

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Very affordable! Literally a one minute walk to the beautiful Ft. Lauderdale Beach! Room was small but very nice and appears to have been recently remodeled. It looked clean but my wife (who is a clean freak) used a wet towel on the bathroom floor and it came up dirty. Our room had a connecting door to the room next to us which had 4 young guys talking and laughing half the night. It sounded like the door was open - you could everything they said! To be fair we didn't call the front desk until the next morning and they took immediate action and told our neighbor they will be asked to leave if it happens again. The pool and grounds are beautiful and they even have a little outside kitchen/bar, however it was terribly dirty. Staff was very friendly and helpful.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 16. Mai 2024
Dear James, It sounds like you had a mixed experience at the hotel. But we are happy that the location was convenient and the room was nicely remodeled, but cleanliness issues can definitely detract from the overall impression. We will definitely will inform Housekeeping about your feedback , but unfortunate noise from neighboring guests disturbed your stay, but it's good to hear that the staff were proactive in addressing the situation when you reported it. Despite the hiccups, it's nice to hear that the staff was friendly and helpful, and that the pool and grounds were enjoyable. We hope this doesn't take away from welcoming you back in the near future. Thank you so much for being a great guest.Sincerely,

10/10 – Hervorragend

Jacklyn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay. The staff was very nice and the place was really clean and taken care of.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 9. Mai 2024
Dear Jacklyn, Thank you immensely for taking the time to share your experience with us! Your glowing review truly brightened our day.We're so thrilled to learn that you thoroughly enjoyed your stay with us. Providing exceptional service and maintaining a pristine environment are always our top priorities, and it brings us immense joy to hear that we succeeded in creating a memorable experience for you.Your kind words about our staff's friendliness mean the world to us. We believe that genuine hospitality can truly elevate a guest's experience, and we're delighted that our team's warmth and attentiveness contributed positively to your stay.Cleanliness and upkeep are non-negotiable standards for us, and we're overjoyed that you found our property to be impeccably maintained. Your comfort and satisfaction are of utmost importance to us, and we're thrilled that our efforts to create a welcoming and spotless environment were appreciated.Once again, thank you for choosing to stay with us and for bestowing upon us the highest honor of a five-star rating. It was an absolute pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back for another wonderful stay in the future.Sincerely,

8/10 – Gut

Luis

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
the rooms are of decent size and seem to have be upgraded, but the walls are very thin and not all rooms have microwaves
Aufenthalt von 3 Nächten im April 2024
Antwort von Ilona, Sales and Guest Relations Manager am 7. Mai 2024
Dear Luis,First and foremost, we want to extend our heartfelt thanks for choosing to stay with us and for taking the time to share your feedback. Your insights are incredibly valuable to us as we continuously strive to elevate the guest experience. We're thrilled to learn that overall, your stay was enjoyable, and the 4 out of 5 star rating motivates us to maintain our commitment to providing exceptional service and accommodations.We appreciate your observation regarding the standard rooms not being equipped with microwaves. While this is indeed the case, we're delighted to inform you that our bar area features a generously sized microwave available for guests to use at their convenience. Additionally, our Deluxe room types are specifically designed to cater to guests seeking longer stays, offering amenities that include the convenience of enjoying quick warm-up meals in the comfort of their room.Once again, thank you for your thoughtful feedback. We eagerly anticipate the opportunity to welcome you back in the future and exceed your expectations.Sincerely,

10/10 – Hervorragend

Brittney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 9. Mai 2024
Dear Brittney,Thank you so much for taking the time to leave such a glowing review of your recent stay at Elita Hotel! We are absolutely thrilled to hear that you had a wonderful experience with us and that we could exceed your expectations.Your generous feedback means the world to us and serves as a true testament to the hard work and dedication of our team. We strive to provide exceptional service and create memorable moments for each and every guest, and it's incredibly rewarding to know that we succeeded in doing so during your stay. Your satisfaction is our top priority, and we are grateful for the opportunity to have been a part of your travel experience.We sincerely appreciate your support and patronage, and we look forward to welcoming you back to Elita Hotel in the near future. Sincerely,

8/10 – Gut

Marwan

Mit dem Partner gereist
Gut: Ausstattung
Clean and decent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 5. Mai 2024
Dear Marwan, We greatly appreciate your recent stay with us and for taking the time to provide your feedback. Your rating of 4 out of 5 stars is valued feedback for us and we are so pleased to hear that you found our accommodations to be clean and decent during your time with us. Maintaining a high standard of cleanliness and providing comfortable accommodations are top priorities for us, and we are delighted that you found our efforts to be satisfactory.Your feedback serves as encouragement for our team to continue delivering exceptional service and maintaining our standards. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Thank you once again for choosing to stay with us and for sharing your feedback.Sincerely,

6/10 – Okay

Dana

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Door locks don’t work Questionable smell in the room No front desk staff most hours
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ilona, Sales and Guest Relations Manager am 3. Mai 2024
Dear Dana,Thank you for taking the time to share your feedback with us following your recent stay. Your insights are invaluable as we continuously strive to improve our services.We are sorry about the stronger cleaning products in the guest rooms, we will definitely inform the Housekeeping department and request the product to be more diluted . We also understand your concerns regarding our staffing and operational procedures. While we do have staff on duty, their presence at the front desk may be intermittent as they attend to the needs of other guests throughout the hotel. However, please rest assured that our team members are always available to assist you promptly, whether by phone or through the doorbell.Additionally, we apologize for any inconvenience caused by our doors closing at 11pm. We do have a dedicated night person on duty who can be reached for assistance at any time. Although they oversee two adjacent hotels, they are committed to ensuring the safety and comfort of our guests and are readily available when needed.Your feedback serves as a valuable reminder for us to continually review and enhance our operational procedures to better serve our guests, our hotel doors have double door lock that can only be opened with a key card but we appreciate your understanding and patience in this matter.We sincerely hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Sincerely,

10/10 – Hervorragend

Beatriz

Aufenthalt von 3 Nächten im April 2024
Antwort von Ilona, Sales and Guest Relations Manager am 21. Mai 2024
Dear Beatriz,Thank you so much for your outstanding 5-star review! We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback truly mean the world to our team.We take great pride in providing top-notch service and creating a comfortable, enjoyable environment for our guests, and it’s incredibly rewarding to know that we succeeded in making your stay memorable. Your recognition of our efforts motivates us to continue striving for excellence and we look forward to welcoming you back in the future. Sincerely,

2/10 – Ungenügend

Jean, Cocoa Beach

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Room had a moldy smell. It is not close to the beach as advertised. We spend a couple hours trying to find another hotel. Expedia was on the phone with front desk for a long time trying to get our money back so we could go somewhere else. We checked out after Expedia found us another place. There are still trying to charge us for the room even though we we only in it for 10 minutes.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ilona, Sales and Guest Relations Manager am 30. Apr. 2024
Dear Jean,Thank you for choosing to stay with us at our hotel.We noticed from our records that you spent about four hours in the room during your stay. While we strive to ensure every guest has a comfortable experience, we regret to hear that you may not have been completely satisfied with your room type and accommodation.Had we been aware of any issues during your stay, we would have been more than happy to address them promptly. In fact, had you notified us within the first 10 minutes of your stay, and checked out we would have been pleased to offer it complimentary.Your satisfaction is our top priority, and we would have gladly upgraded you to a room more suited to your preferences had we known of any concerns. Additionally, we'd like to highlight that our hotel is conveniently located just 500 steps away from the beach, offering easy access to the beautiful shoreline.We are sorry that our hotel wasn't what you were hoping for and maybe in the future we have the opportunity to welcome you back for a more enjoyable experience.Sincerely,

10/10 – Hervorragend

Angelo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was pleasantly surprised by this hotel. It was nice and quiet, which I love. 2 minute walk from the beach and restaurant of your choice. Easy walk to any store as well. Only thing that could improve are the chairs they lend out free of charge. They look like they’ve seen better days. But free is free so they did just fine. Would definitely come back for my futures trips to Fort Lauderdale!
Aufenthalt von 4 Nächten im April 2024
Antwort von Ilona, Sales and Guest Relations Manager am 26. Apr. 2024
Dear Angelo, We are truly delighted to receive your wonderful feedback regarding your recent stay at our hotel. Your kind words serve as a great source of motivation for all of us here at the Elita Hotel. It brings us immense joy to learn that you were pleasantly surprised by your experience with us. Providing a serene and tranquil environment for our guests is one of our top priorities, and we are thrilled to hear that you found our hotel to be nice and quiet, perfectly complementing your preferences.Furthermore, we are elated to know that our prime location, just a stone's throw away from the beach and an array of dining options, added to the convenience and enjoyment of your stay. The accessibility to nearby stores further enhanced your experience, ensuring that all your needs were met with ease and we appreciate your valuable feedback regarding the complimentary chairs provided by the hotel. Rest assured, we take every guest comment seriously, and your input will certainly be considered as we continually strive to enhance the quality of our amenities.It warms our hearts to hear that you are already considering returning for your future trips to Fort Lauderdale. Your loyalty means the world to us, and we cannot wait to welcome you back with open arms and provide you with another memorable stay.Once again, thank you for choosing to stay with us.Sincerely,

10/10 – Hervorragend

JENNY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was truly surprised with this hotel. It was very clean , quiet and sheek.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ilona, Sales and Guest Relations Manager am 25. Apr. 2024
Dear Jenny, Your generous rating serves as a glowing testament to the dedication and hard work of our team. Knowing that we were able to meet your expectations and provide you with a memorable experience fills us with immense pride and joy.We are so committed to delivering exceptional service to each and every one of our guests, and your acknowledgment of our efforts reaffirms that we are on the right path. The feedback inspires us to continue striving for excellence in everything we do.We are deeply grateful for your support and for choosing to stay with us. Should your travels bring you back to the Elita Hotel, it would be an absolute pleasure to welcome you once again and ensure that your next visit is just as fantastic as the last.Thank you once again for your kind words and for being such a wonderful guest. Your satisfaction is our greatest reward, and we look forward to the opportunity of hosting you again in the future.Sincerely,

10/10 – Hervorragend

Lawrence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is very close to the beach. All the staff were amazing and friendly. The room was very clean and well put together.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ilona, Sales and Guest Relations Manager am 19. Apr. 2024
Dear Lawrence,Thank you so much for choosing to stay with us during your recent visit. We are absolutely thrilled to hear that you had such a wonderful experience at our property.The kind words about our proximity to the beach, the cleanliness and presentation of our rooms, and the friendliness of our staff truly warm our hearts. It's our top priority to provide a comfortable and enjoyable stay for all of our guests, and knowing that we succeeded in doing so for you brings us immense joy.We take great pride in maintaining high standards of cleanliness and hospitality, and it's incredibly rewarding to receive such positive feedback from valued guests like yourself.Please know that you are always welcome here, and we look forward to the opportunity to host you again in the future. Sincerely,

8/10 – Gut

Orlando

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Ilona, Sales and Guest Relations Manager am 18. Apr. 2024
Dear Orlando,We extend our sincere gratitude for taking the time to provide feedback on your recent stay with us. Your rating of 4 out of 5 stars is greatly appreciated, and we are delighted to hear that your experience was positive overall. Your feedback serves as valuable insight into areas where we excel and where we have opportunities for improvement. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely,

10/10 – Hervorragend

Lisa

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Comfortable and accommodating!
Aufenthalt von 4 Nächten im März 2024
Antwort von Ilona, Sales and Guest Relations Manager am 2. Apr. 2024
Dear Lisa, We are thrilled to receive your outstanding 5-star rating and would like to extend our sincerest gratitude for your generous feedback.Your kind words bring us immense joy and serve as a testament to our commitment to providing exceptional comfort and accommodation to all our guests. It is our utmost priority to ensure that every aspect of your stay surpasses your expectations, and we are delighted to hear that we succeeded in providing you with a comfortable and accommodating experience.At the Elita Hotel , we strive to create a welcoming and relaxing environment where guests can unwind and feel at home. From our cozy rooms equipped with modern amenities to our attentive staff dedicated to your every need, we are delighted that you found your stay with us to be both comfortable and satisfying.We are truly grateful for the opportunity to have hosted you, and we look forward to welcoming you back for another memorable stay in the near future.Sincerely,

10/10 – Hervorragend

Yang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Ilona, Sales and Guest Relations Manager am 4. Apr. 2024
Dear yang, We hope this message finds you well and filled with the same joy that you brought to our team with your kind words and glowing 5-star review! On behalf of everyone here at the Elita Hotel , we extend our heartfelt gratitude for choosing to stay with us and for taking the time to share your experience.Your delightful feedback not only made our day but also reaffirmed our commitment to delivering exceptional hospitality experiences. Knowing that we succeeded in making your stay memorable fills us with immense pride and joy and it's truly heartwarming to learn that every aspect of your stay surpassed your expectations. From our immaculate accommodations to our attentive staff and the overall ambiance of our hotel, we're thrilled that you found everything to your liking. The feedback is invaluable to us as it inspires us to continually strive for excellence and raise the bar higher with each guest we welcome through our doors. Rest assured, we'll continue to uphold the standards of hospitality that won your approval and ensure that every guest receives nothing short of exceptional service.It was an absolute pleasure hosting you, and we sincerely hope to have the opportunity to welcome you back for another memorable stay in the near future.Sincerely,

6/10 – Okay

Stefan, Palm Desert

Gut: Sauberkeit und Personal & Service
Shallow rooms. Feels like you have a football team in your room all night.
Aufenthalt von 2 Nächten im März 2024
Antwort von Ilona, Sales and Guest Relations Manager am 1. Apr. 2024
Dear Stefan,Thank you for taking the time to share your feedback with us. We truly value all guest input as it helps us identify areas where we can improve and better meet the needs of our valued guests.We're genuinely sorry to hear that your experience fell short of your expectations during your recent stay with us. Your comments regarding the size of the rooms and noise disturbance are concerning, and we apologize for any inconvenience this may have caused you.We would like our guest to let us know after check in if their room is to their liking, so if their are issues we can give them a room change or offer them an upgrade with a small fee , upon availability since we never want a guest to leave with a negative opinion. We hope that despite the challenges you encountered, you were still able to find moments of enjoyment during your time with us. Once again, thank you for sharing your thoughts with us. We appreciate your honesty and hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,

10/10 – Hervorragend

Dana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Ilona, Sales and Guest Relations Manager am 1. Apr. 2024
Dear Dana, Wow! Thank you so much for the fantastic 5-star rating! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.Your glowing feedback truly means the world to us. It's incredibly rewarding to know that we were able to exceed your expectations and provide you with a memorable stay. Delivering exceptional service and creating lasting impressions are at the heart of everything we do, and we are thrilled to see that reflected in your review and of course we greatly appreciate your recognition of our efforts to ensure your comfort and satisfaction. Rest assured, your kind words will be shared with our entire team as a source of motivation and inspiration to continue delivering outstanding hospitality to all our guests.We hope to have the pleasure of welcoming you back in the near future for another amazing stay!Sincerely,