8/10 – Gut
Tina F.
8. Aug. 2023
Gut: Sauberkeit
Really nice house, but don't expect manatees or good service
The stay was great. The house is really nice, nicely decorated and you will find everything you need. The pool and the view are the highlights.
We didn't see one manatee. Maybe July is not the right months for that, but the name of the house gives this impression.
The service provided was as bad as it gets. One of the two toilets clogged two nights in a row. You get a number to call Jim with any occuring problem. That is what we did. Jim told us he couldn't come because being at a party. Since we were 6 people staying in the house and the functioning toilet being at the master bedroom, he finally did come over with a working plunger (the one at the house did not work). Next night, same problem. Jim was again at a party and refused to come. Even hung up on us. Blaming our family to cause the problem and saying they never had this problem. I just asked myself, why there was a plunger next to the toilet already when we arrived... But even if. We would expect help or at least a working plunger provided. The house now has one, we had to go and buy it by ourselfes...
We would go there again, if we had the feeling, there is someone to call in an emergency situation. To bad, there isn't.
Tina F.
Aufenthalt von 14 Nächten im Juli 2023