Rezeption

Bewertungen von YOTEL Geneva Lake

4 out of 5
YOTEL Geneva Lake
1 Chem. Ballessert, Founex, VD

Bewertungen

9.4

Aussergewöhnlich

12 von insgesamt 16 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 16 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 16 Gästebewertungen haben eine Bewertung von 6 - Okay" "
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9.8/10

Sauberkeit

9.8/10

Personal & Service

8.8/10

Ausstattung

8.8/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Christopher

Aufenthalt von 3 Nächten im April 2024
Antwort von Yotel Geneva Lake am 5. Mai 2024
Dear Christopher,The entire YOTEL Geneva Lake team would like to thank you for the wonderful comment you took the time to share online about your stay with us.We are delighted to hear that you enjoyed our establishment. Your satisfaction is our greatest reward and motivates us to maintain our high quality standards.Your positive comments have been shared with our entire team. It's always a pleasure and a source of pride for us to receive such encouraging feedback.We look forward to welcoming you back to the YOTEL Geneva Lake. Please do not hesitate to contact us directly for your next booking, we would be delighted to assist you and provide you with the best possible experience.Thank you again for your support and trust. We hope to see you soon!Yours sincerelyMission ControlYOTEL Geneva Lake

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Cristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Yotel Geneva Lake am 23. Apr. 2024
Dear CristinaThe entire YOTEL Geneva Lake team and I would like to thank you warmly for the wonderful comment you took the time to share online regarding your stay with us.We are delighted to hear that you enjoyed our hotel. Your satisfaction is our greatest reward and motivates us to maintain our high quality standards.Your positive comments have been shared with our entire team. It's always a pleasure and a source of pride for us to receive such encouraging feedback.We look forward to welcoming you back to the YOTEL Geneva Lake. Please do not hesitate to contact us directly for your next booking, we would be delighted to assist you and provide you with the best possible experience.Thank you again for your support and trust. We hope to see you soon!Yours sincerelyMission ControlYOTEL Geneva LakeTranslated with DeepL.com (free version)

8/10 – Gut

Lorenzo, Valliquerville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout beau tout neuf. Personnel accueillant. En revanche, fausse bonne idée avec le lit/divan mécanique qui grince déjà et pas fan de la domotique peu pratique ! Quant au parking “disponible” il est en fait facturé Fr 21 ce qui explique le prix de lancement faussement attractif.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mission Control am 17. März 2024
Cher Lorenzo,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience. Nous sommes ravis que vous ayez trouvé notre hôtel agréable et notre personnel accueillant. Votre confort et votre satisfaction sont au cœur de nos priorités.Nous prenons bonne note de vos remarques concernant le lit/divan mécanique et les fonctionnalités de la domotique. Il est important pour nous que tous les éléments de nos chambres contribuent à une expérience positive, et nous allons examiner ces points avec attention pour apporter les améliorations nécessaires.En ce qui concerne le parking, nous comprenons votre déception face au coût supplémentaire. Nos tarifs de parking sont alignés sur les standards du marché local pour des emplacements sécurisés. Nous regrettons toutefois si cela n'était pas suffisamment clair au moment de votre réservation. Nous veillerons à ce que nos communications soient plus transparentes à l'avenir pour éviter toute surprise.Nous espérons avoir l'opportunité de vous accueillir de nouveau et de vous offrir une expérience qui dépasse vos attentes. N'hésitez pas à nous contacter directement pour toute future réservation, nous serons ravis de prendre soin de vous.Cordialement,Mission ControlYotel Geneva Lake

6/10 – Okay

ARTURO

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Sin restaurant y muy limitado el desayuno. No aceptan pagos en efectivo y solo una maquinista que hay que dar de alta por aplicación para poder comprar algún alimento congelado.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mission Control am 17. März 2024
Dear Arturo,Thank you sincerely for taking the time to share your experience with us. We regret to hear that some aspects of our service did not fully meet your expectations.We understand your concerns regarding the limited breakfast options and the absence of a restaurant during your stay. We are pleased to inform you that we are working on expanding our culinary offerings. Moreover, we are excited to announce that our restaurant will be opening at the beginning of April, which will offer a more varied menu to enhance your dining experience.Regarding payment options, unfortunately, we are constrained to accepting only card payments. This decision is aligned with our aim to ensure the most secure and efficient transaction processes for our guests. We realize this may not be ideal for everyone, and we are currently exploring additional payment solutions to enhance our guests' convenience while maintaining high security standards.Please know that we do offer breakfast as part of our services, and we are constantly looking for ways to improve and diversify the options available to our guests.We appreciate your understanding and patience as we work on these enhancements. We hope to have the opportunity to welcome you back soon, especially with our restaurant opening, to provide an experience that not only meets but exceeds your expectations.Sincerely,Mission ControlYotel Geneva Lake

10/10 – Hervorragend

Bastien

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bon hôtel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von YOTEL Crew am 23. Feb. 2024
Cher Bastien,L'équipe du YOTEL Geneva Lake vous remercie pour votre commentaire au sujet de votre séjour parmi nous. Nous espérons que vous avez passé un agréable moment en notre compagnie.Nous vous souhaitons une agréable soirée.Bien à vous,

10/10 – Hervorragend

ANNIE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brilliant service from the staff - was relieved it was manned 24hr and it a computer screen. It is only convenient fir the airport and Geneva centre IF YOU HAVE A CAR. Nearest train station is not practical if you have luggage, it’s a few miles and buses are it frequent or very late. A taxi costs @£50 from the airport so USE UBER. Facilities are modern and innovative and in the absence of a restaurant grab and go was a great idea.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mission Control am 13. März 2024
Dear Annie,Thank you for sharing your experience with us. We're thrilled to hear you appreciated the brilliant service provided by our staff and our modern, innovative facilities. Your feedback regarding the convenience of our location for travelers without a car is invaluable as we continuously strive to enhance our guest experience. While our hotel is indeed more accessible with a car, we're exploring additional ways to support guests in reaching us more comfortably. We're glad the grab-and-go option suited your needs in the absence of a restaurant, and we're looking forward to offering even more dining solutions in the future. Your recommendation to use Uber for more affordable transportation is appreciated and will be helpful to future guests. We hope to welcome you back soon for another pleasant stay.Warmest regards,Mission ControlYotel Geneva Lake

10/10 – Hervorragend

Samantha

Aufenthalt von 1 Nacht im Dezember 2023