If I could give absolute charm management zero stars, I would. RENTERS BEWARE!!!!! The listing clearly states that this property sleeps four and we did not exceed four people. Extra fees are hidden behind “double occupancy” rates. For a two bedroom home that the listing states accommodates four people, the rate is actually for only TWO PEOPLE…. THEY WILL CHARGE YOU ADDITIONAL FEES IF YOU HAVE 4 PEOPLE (even if that is what the property accommodates). We were charged $35 pp/ night. We rented through VRBO, and the policy says “ extra person charges may apply and vary depending on property policy “. No set fees were published to their listing.
The management was arrogant and unapologetic. This is clearly a money scam.
Also, if you are going with the hopes of using a hot tub, good luck! After three minutes in the hot tub, we had to get out because our skin was itching and burning. When I took the trash out, I saw an empty bottle of muriatic acid. Obviously, the hot tub was over treated with chemicals and not safe to use. We were not advised of the chemically treated water prior to entering the hot tub.
We have rented numerous vacation properties. We have never heard of this being “industry standard“. Totally unacceptable. There are many, many properties to rent in Fredericksburg Texas avoid Absolute Charm Properties.