Hôtel près de Gaiety Heritage Cultural Complex, Shimla, Shimla

« Location,property ,service and food. »

« Propre, personnel serviable, calme, repas copieux, thé offert à l'arrivée, service de taxi, à 15 minutes de la place principale en descendant. Un bon séjour dans une ville propre et calme. »

« Amazing property!! »

« Perfect location. Right on mall road with easy access to shops and restaurants. Easy walk to historical sights and culture. Front desk staff and housekeeping were great. Bar has a nice atmosphere with outdoor space. Food and drinks good. Spa could do with a refresh. Hotel somewhat old and dated. Furniture looks very old. Bathroom has mold and mildew, with drain flies. Rooms were spacious but could do with a refresh. No space to put clothes other than an old closet. »

« Lovely views from the room and balcony although sitting outside too long invites the local cheeky monkeys to grab your food. Bed was very comfortable. The room was quite small and no real space for two suitcases but we made do. The hotel staff very helpful and friendly. They also provided a driver Arun who took us to our next destination. He was a brilliant, safe, skilled driver. The hotel location was easy walking distance to Mall Rd (the hill is quite steep from the hotel so agility is...

« Overall good place would stay again »

« There is no fan in the property . We stayed for 3 nights even after requesting for a fan since after climbing the hill we used to pant and sweat in the sun the manager only provided us fan for a day rest of the days we had to survive. The owner had put in efforts for a good stay but the manager is not cooperative. No shampoo and lotion is provided in the hotel which is basic amenities »

« Overall i had a great time at the property. »

« Hard to access the hotel. Room itself was ok for a night of transit. »

« 👍 »

« Please take into account I was a foreign tourist. The plus's are the service was good and the tea was excellent. The negatives are the building and grounds pictured in the listing are no longer in use. They are being replaced with a completely new hotel which is under construction. There are no 23 teas offered and the menu is limited and no longer intercontinental. What rooms and facilities are left are in serious need of updating. The biggest problem is that they only accept cash and...

« Hotel was at the excellent location on mall road »

« I had a wonderful stay at PACK Shimla. The hotel offers a comfortable and pleasant atmosphere, with clean rooms, good hospitality, and helpful staff. The service was excellent, and the team was always attentive and welcoming. The location is convenient, and the overall experience was relaxing and enjoyable. Highly recommended for anyone visiting Shimla. Would love to stay here again. »

« hotel needs a full renovation »