2/10 – Ungenügend
Alexis D.
18. Mai 2025
Verbesserungswürdig: Sauberkeit
Worst stay ever!!!
Upon our arrival from Dallas we already experienced a long tiring drive coming through a storm. When arriving at 12:45/1 am we just wanted to shower and rest. When looking in the bathroom there was mold all around the shower curtains and scum on the linings. Upon checking the beds the linen was full of pet hair (which I am highly allergic)and looks like what could have been fleas. When calling the number that was provided understandably the host was resting. However, not at any point was a solution provided. We left the property and went and purchased a room at Holiday Inn Express and had to spend additional money. Upon trying to reach the host the next day, I was repeatedly sent to vm. The house keeper reached out and asked for videos in which I sent. When asking were the videos received and what were the next steps, she responded and stated the host would be contacting me. Never heard back. Today is now Sunday 5/18 and still no response from the host. When calling I was again sent to vm. My friend called and he answered stating we would received a call back on Monday. Not only was our girls trip interrupted by this inconvenience but we also lost rest and had to spend more money.
Alexis D.
Aufenthalt von 2 Nächten im Mai 2025