House was dirty at arrival (light switches & door trim had dirty fingerprints, dried booger on mirror trim & dry dark spots on wall by toilet). On the first night (1 of 11) after we had went out to dinner, we weren’t able to get into the property. The electronic lock failed & wouldn’t unlock. We called the 24-hour number. That lady said that she was going to reset the code, even though that wasn’t the issue. She reset it anyways. That didn’t work. She gave us a lockbox code & said it should be under the stairs. We found the lockbox, but it was empty. She called the property manager. She arrived, but didn’t have a key to the property. So, she called a maintenance worker to bring a new door lock. He tried drilling out the lock, but was unsuccessful. The door had to be kicked in. We finally got in the house at 4am. The manager said she would credit back our card for our inconvenience & it would take 3-5 days. The next day, the ceiling on the downstairs unit started leaking over the bed. I texted the manager & told her that it was the upstairs bathroom that was leaking. First, she sent over an a/c guy. Then, she sent over a plumber. (This was on my son’s birthday & I missed out on going on a deep sea fishing trip to wait on him.). He determined that it was the washing machine. So, then I had to be there for an appliance repair man. (We brought our dog, so someone had to be there.) After a week, it was repaired, but still no money back. Oh, and several bugs!