Hôtel près de Club de golf Gateway, Détroit, Détroit

« Chambre parfaite, personnel gentil et aidant, gym très propre, bel hotel »

« The staff was very welcoming and I extremely appreciated the on site restaurant and bar. »

« You need to increase your labor budget. I have been in the hospitality industry—specifically Guest Services—for more than 20 years, and I understand the challenges of staffing and labor management. However, my experience checking into the Fairfield Inn DTW on Sunday, July 19, at approximately 8:00 PM was unacceptable. At the time of my arrival, there was only one employee working the front desk and handling guest check-ins. I genuinely felt bad for the associate, who was working incredibly hard...

« The front desk staff need more training. For example, when I brought down the luggage cart, she said, « You have to put it over in the corner » while she continued to text on her cell. No please, no thank you, no courtesy at all. »

« Good »

« The room smelled very bad. It was like no fresh air at all. »

« Je n’ai pas apprécié la vente de drogue dans le stationnement à toute heure. »

« Un réception un peu chaotique, mais qui c’est bien terminé. »

« I paid for two rooms during a power outage for my family and withdrew money from their ATM to pay the deposits in cash to avoid them placing a hold on my card but the young lady chose to charge my card anyway as if it was a mistake. That was a week ago Ava my money is still being held. I called and the front desk took my number Ava’s said she’d call me back and I never heard back from her. Also when I went to get breakfast I was told to leave because I apparently was supposed to pay to have...

« Worst hôtel i have ever been to. It was so dirty. Front desk didn't care. »

« Très bien, un peu hors de la ville mais j'ai trouvé ca propre, le lit super confortable et rien trouvé à dire sur le propreté. Il y a tout dans la chambre, frigo, séchoir, ect. Ce que j'ai moins aimé c'est de dire que le déjeuner est inclus mais c'est pas vraiment un déjeuner, y a pas de protéine même pas de fromage ou de yogourt, seulement du pain et du sucré. Le jus goute l'eau alors vous êtes mieux de boire de l'eau à la place. »

« Chambre sale, trace de liquide et de nourriture. Caleçon trouvé sur le support à bagage. Larges tâches jaunes et noires dans les couvertures. Pas d'air climatisé, et une tique circulant dans le lit. »

« There stay was great. The room was spacious with plenty of room to relax. »