Hotel Genoa

« Pool was not working. Railing for hot tub was so low, I could not enter it safely. Lock didn’t work on back door. Very low water pressure. Needs a whole update. »

« It is well renovated and clean but the refrigerator in the room was broke. Only 1 pretty small elevator »

« Staff was very friendly »

« Our room was well appointed. Breakfast was better than usual Would prefer cold drinks for sale to be in bottles instead of cans. »

« Got upgraded to a suite. Opening the door was difficult. Backwards! Had to lift the handle up. Also no door on the bathroom. »

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« Tout était parfait l’accueil,la propreté,la literie,chambre spacieuse avec 2 grands lits et un canapé lit ,cuisine. Le petit déjeuner permettait de bien démarrer la journée avec gaufres, fruits, bagel steak et fromage en tranches,œufs au plat, céréales ,granola et jus de fruits, Yaourt (sucré) c est le seul reproche que j’ai à faire car il n y avait pas de fromage blanc ou yaourt nature.C’est à 5min à pieds d’un supermarché et à 10min à pied de l’université NIU.La piscine était propre et à...

« As I felt that the property was clean and proper maintained. I was very disappointed with the room from two standpoints. There was a lampshade that was severely damaged as far as I'm concerned and the clothes closet that you put your lawn clothes in such as your coats or pants or even shirts had many scratches on it that were severe that you could see to me when you rent a room. That room should look like something that you would walk into and feel proud to rent. Could not say that it was an...

« Poor breakfast options. We had to go elsewhere and pay for a better breakfast. I would not have minded paying more for a good breakfast at the hotel. One day they forgot to clean our room, they say because we had a no disturb sign at the door, bit this was not true. »

« La reception »

« Staff not welcome a night shift »

« Personne tres serviable »

« Lovely property in a rural setting with space to wander. Happy ducks and chickens will greet you and even eat out of your hands if you’d like them to. Clean and pretty rooms with lots of extras like robes and Netflix and snacks. Great place to stay if you have family in the nearby hospital or if you need a getaway! »

« The property was being renovated, so it was not in perfect condition but, I would not hesitate to stay there again. The breakfast was good and the staff was very polite and friendly. The room was very clean and quiet. »

« - no hot water - no high chair for children - walls in elevator are holding with duct tape - strong smell of humidity in the room - no towels at the pool »

« We stayed here for two nights after being stranded in Chicago flight cancellation. The property was clean like new and offered free breakfast. Indoor pool was plus. Staff friendly and the rooms were large. »