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24 von insgesamt 54 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
24
23 von insgesamt 54 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
23
7 von insgesamt 54 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
7
0 von insgesamt 54 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
0
0 von insgesamt 54 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
0
9.0/10
Sauberkeit
8.8/10
Personal & Service
10/10
Ausstattung
8.2/10
Zustand der Unterkunft
10/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Kelvin
Mit der Familie gereist
30. Dez. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, service and premier suite room is super luxurious. Worth the price
Kelvin
Antwort von Social Care Team am 23. Nov. 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team
8/10 – Gut
sungil
Geschäftlich gereist
11. Nov. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sungil
Aufenthalt von 2 Nächten im November 2020
Antwort von Social Care Team am 18. Nov. 2020
Dear Sungil,
Thank you for your good rating! We’re so happy you enjoyed your stay with us. Hope to see you again soon :)
Socially Yours,
RWG Social Care Team
6/10 – Okay
Verifizierter Reisender
9. Feb. 2020
Gut: Personal & Service und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Social Care am 25. Feb. 2020
Dear Guest,
Thank you for the rating! We’re so happy you enjoyed your stay with us. Hope to see you again soon :)
Socially Yours,
RWG Social Care Team
10/10 – Hervorragend
May May
12. Jan. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
May May
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Social Care am 27. Feb. 2020
Dear May,
Thank you for the great review! We’re so happy you enjoyed your stay with us. Hope to see you again soon :)
Socially Yours,
RWG Social Care Team
10/10 – Hervorragend
Verifizierter Reisender
22. Dez. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ゲンティンお勧めのホテル
外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2019
10/10 – Hervorragend
Verifizierter Reisender
30. Aug. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Verifizierter Reisender
Aufenthalt von 2 Nächten im August 2019
8/10 – Gut
Umer Rehan
10. März 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keep it up
Good
Umer Rehan
Aufenthalt von 1 Nacht im März 2019
8/10 – Gut
Lai
25. Dez. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Lai
Aufenthalt von 1 Nacht im Dezember 2018
8/10 – Gut
Yap, Singapore
21. Juni 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Yap
Aufenthalt von 2 Nächten im Juni 2018
10/10 – Hervorragend
Malcolm, Kuala Lumpur
7. Jan. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First Time in Genting
From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Malcolm
Aufenthalt von 1 Nacht im Januar 2018
8/10 – Gut
YEE SIN
11. Sept. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and well appointed rooms. Good service.
YEE SIN
Aufenthalt von 2 Nächten im September 2017
10/10 – Hervorragend
SW, Scottsdale, AZ
17. Apr. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable hotel
Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.
SW
10/10 – Hervorragend
Verifizierter Reisender
20. Sept. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything is inside the complex - no worry about eating there. In the morning the area will be surrounded by thick fog, don't need to be shocked and enjoy the moment of romantic.
Verifizierter Reisender
6/10 – Okay
Mei Yee
16. Feb. 2016
Gut: Personal & Service
Mei Yee
6/10 – Okay
Verifizierter Reisender
23. Nov. 2015
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Not a 5 star hotel
We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice.
Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant
Verifizierter Reisender
8/10 – Gut
shosho , Dubai
2. Nov. 2015
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It is the center
Staff not welcoming or friendly, one room was without aircondition, rooms were not clean.
shosho
10/10 – Hervorragend
Verifizierter Reisender
15. Okt. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
جميله ورررررررررائعه
جميله ورررررررررائعه
Verifizierter Reisender
8/10 – Gut
Dennis, usa
2. Okt. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good
we really enjoyed.
Dennis
8/10 – Gut
AYA
17. Aug. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AYA
8/10 – Gut
Verifizierter Reisender
12. Aug. 2015
Gut: Sauberkeit und Komfort des Zimmers
7/10
Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.
Verifizierter Reisender
8/10 – Gut
Fahad A.
13. Juni 2015
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice
Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather
Fahad A.
10/10 – Hervorragend
Sam, Hong Kong
23. März 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good hotel to stay in
Counter staff is friendly and efficient, both in check in and out. I have experienced a problem in connecting the wifi and they sent a staff member immediately to my room and solved the problem. Actually, all the staff is friendly.
Sam
8/10 – Gut
Ong, KT, Malaysia
26. Feb. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and clean, centre of everything
Clean room, yummy breakfast and we'll visit again for sure.
Ong
10/10 – Hervorragend
Drapan, India
12. Feb. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel very convenient location
The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel.
Drapan
10/10 – Hervorragend
Goh
10. Feb. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Goh
8/10 – Gut
Li Ling, SINGAPORE
29. Jan. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Check-in time delayed.
Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room)
Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted.
Li Ling
6/10 – Okay
Arvind, Suva, Fiji
18. Jan. 2015
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Okay
Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers.
Arvind
8/10 – Gut
Mark, Lesmurdie
11. Jan. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not bad
Would like bus transport to the air port for that price thanks mark.
Mark
10/10 – Hervorragend
Verifizierter Reisender
31. Dez. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kids-friendly
Fantastic room and famil-friendly
Verifizierter Reisender
6/10 – Okay
carrie, Singapore
13. Dez. 2014
Good location
Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. It's better then the other hotel in genting
carrie
10/10 – Hervorragend
Teck Hwee, Singapore
29. Nov. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
I had a wonderful stay at Genting Grand. The room is clean and the beds are comfortable.
Teck Hwee
10/10 – Hervorragend
Verifizierter Reisender
25. Sept. 2014
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Genting points and car parking
The hotel should provide special car parking for the Grand Hotel guest instead of normal parking area and reserve a big parking area for jockey parking in front of the hotel and it is RM 20 per entry.
It is because I booked my room with agent I cannot get Genting points for my stay.
Verifizierter Reisender
10/10 – Hervorragend
CHUA KIM LEAN
22. Sept. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
CHUA KIM LEAN
10/10 – Hervorragend
Verifizierter Reisender
22. Aug. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
不错的酒店
酒店很干净,大概是云顶最好的酒店吧。就是房间小,云顶酒店的房间普遍都小。
Verifizierter Reisender
8/10 – Gut
Bryan, Gold Coast Australia
30. Juli 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel on top of mountain
We booked and paid for this hotel through Expedia 3 months before we arrived but when we tried to check they said they did not have our reservation. Not good when you have traveled over 12 hours from Australia and all you want is a hot shower and a bed to rest in. The staff said they could find us a room but we would have to pay for 1 night plus security deposit of over A$500.00 ,and that they would contact Expedia the next morning. They next morning the hotel confirmed our booking and that our money would be refunded but it would take about 3 weeks. Strange how they can debit your credit card and get instant payment but getting a refund is another story?. Have contacted Expedia and they confirmed that the hotel had miss placed the voucher.
Bryan
6/10 – Okay
James Lee, Singapore
30. Juni 2014
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Smoking smell in non smoking room
Genting grand looks exactly like the condition that was shown in the pictures. The room is big, clean and comfy. The service was good too. However, there is a big problem with the ventilation system. I requested and was given a non smoking room on a non smoking floor. Throughout my 2 days stay with my family, the aircon was circulating air with stench of cigarette smoke. My kids and my wife were affected by the smell and could not have a good rest. The entire hotel is also filled with patrons lighting up cigarettes even in the lift. However, the hotel does not seems to exercise control over this. Overall, I must say it is a good hotel physically apart from the cigarette smell.
James Lee
10/10 – Hervorragend
saud, dammam
27. Juni 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
فندق جميل وموقع رائع
saud
8/10 – Gut
Verifizierter Reisender
21. Juni 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
8/10 – Gut
Sy
8. Juni 2014
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sy
10/10 – Hervorragend
Avijit, Mumbai India
27. Mai 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
comfortable hotel but under renovation
Hotel theme park is under renovation, so one need to walk to other places for games and fun
Avijit
8/10 – Gut
Michael, Singapore
18. März 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Location
Very good Hotel, comfortable and clean. Checking-in was a breeze.Requested for room make-up from 10.30am but was not done even at 3.30pm which was disappointing.
Michael
8/10 – Gut
Brandon, Singapore
12. Feb. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One of the better hotels in Genting
Checking in was a little delayed as they could not find my booking. However staff are all very friendly and helpful. Various F&B options around and you would be spoilt for choice. One of the better hotels in Genting and I will definitely stay there again.
Brandon
10/10 – Hervorragend
POPAT, Chennai
22. Jan. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Too good
POPAT
8/10 – Gut
Christine, Indonesia
10. Jan. 2014
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Christine
8/10 – Gut
Verifizierter Reisender
7. Jan. 2014
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verifizierter Reisender
8/10 – Gut
khim, singapore
29. Dez. 2013
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
genting grand
Awesome hotel. Excellent location.
khim
10/10 – Hervorragend
Sharon, Ipoh
5. Nov. 2013
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The security is good .
Sharon
10/10 – Hervorragend
Adredes, Singapore
23. Juli 2013
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful room, prompt service, no check-in chaos
Check-in was very quick and prompt. Room was upgraded to a larger room albeit on a smoking floor. To be honest I think the complaints about the rooms in Genting smelling like smoke are either exaggerated or apply to the lower end hotels. I couldn't smell any smoke and the room was lovely. Buffet breakfast has many choices. Some of the selections like the omelette and scrambled eggs were a little bland but nothing some salt cannot fix. The dessert counter was being upgraded but I don't like dessert so it doesn't matter to me. You can sit outdoors to enjoy the cool air or the view if the weather permits.There's a spa and gym also on the ground floor. The gym is very large and well equipped even by 5 star hotel standards and again if weather permits you can get a wonderful view of the low lying scenery. If I go to Genting again, I'll definitely stay in this hotel. Its not as crowded or chaotic as the other hotels and the casino at this hotel has a non smoking section which is perfect for non-smokers like me.
Adredes
8/10 – Gut
Maxie
22. Juli 2013
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Getaway
Good location with comfort room. We were given a great and clean room. Nice hotel. Will go again!!!
Maxie
6/10 – Okay
Geraldine
7. Okt. 2012
Gut: Sauberkeit
Games and theme park location
Great for a short stay to enjoy the theme park. The price of everything, food etc has a premium attached to it but you would expect that in any theme park. The signage could be better to the theme park from our hotel, as we spent some time walking in circles. We had our 7 year old with us, and he had to share our king bed with us. Not very comfortable at all!!! However staff were very friendly but could be more accommodating.