Dear Heinz,Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the 4/5 score, and your positive feedback!We are looking forward to welcome you again!Warm regards,

Dear Jens,Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the 4/5 score, and your positive feedback! We appreciate your comments in refer to the location, building and service! We are looking forward to welcome you again!Warm regards,

Thank you for your stay and sharing your experience! We are delighted to receive a 10/10. We hope to welcome you again!

Dear Selda! Thank you for sharing your experience. We are happy with this top review. Thanks again, and we are looking forward to welcome you again!

Dear guest,We don't have a clue why you wrote a bad review, as there are no references and no explanation by yourself. Nevertheless we apologize for any inconveniences . We hope we can better next time.

Thank you for your time and your stay with us. We are delighted with this superb and valuable evaluation! We will share your nice comments with our team. We hope your next visit will be as pleasant as the latest one. Best regards,

Dear Jon Justin, Thank you for this Excellent review and choosing Hotel Gravensteen! It's always nice to receive such a positive feedback! We are looking forward to welcome you again.

Vielen Dank für Ihren Aufenthalt und Ihre schöne, umfangreiche Bewertung! Es ist immer schön, positives Feedback zu erhalten. Dank dafür. Sehr motivierend für unser Team, das jeden Tag begangen wird.

Vielen Dank für Ihren Aufenthalt und eine schöne Bewertung!

Sehr geehrter Herr Gunther, Vielen Dank, dass Sie Ihre Bewertung geteilt haben. Wir freuen uns, dass Sie zufrieden sind! Wir nehmen Ihren Kommentar zu Herzen, sind aber vom Stadtrat begrenzt. Wir hoffen, Sie wieder willkommen zu heißen! Herzliche Grüße,

Dear Poul, Thank you for your review. Since we always strive to satisfy our guests to the highest standards, we can’t help but being disappointed on your experience. However, we’d like to inform you that because of the Gent Festivities our parking is barely accessible, only from early morning to 13:00 h. Even though there might be free spots they can’t be filled after that time. The city council and the Ghent police oblige these restrictions to ensure safety. We are happy to hear that you’ve enjoyed the room and its’ view of the historical Castle as well as the location of our hotel and the friendliness of our staff. Kind regards,

Dear L.N. Thank you for sharing your review with us! We are very happy to read this. There is no better evaluation then a returning guest! Once again we thank you for your kind words, and we will be happy to welcome you again! We hope your next stay will be as good as your latest! Warm regards,

Geehrte Elisabth, Vielen Dank, dass Sie während Ihres Besuchs in Gent eine Unterkunft bei uns gebucht haben. Vielen Dank für die netten Kommentare und die Bestnote! Es gibt Zimmer in unterschiedlichen Größen je nach Zimmertyp. Bitte teilen Sie uns mit, wenn Sie weitere Beratung wünschen. Wir freuen uns zu hören, dass Sie einen angenehmen Aufenthalt im Hotel Gravensteen hatten und hoffen, Sie bald wieder begrüßen zu dürfen. Herzliche Grüße,

Dear, Thank you for your review regarding your stay in our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

Dear, Thank you for your review regarding your stay in our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

Dear guest Thank you very much for your nice review about your stay here with us in the historical city center of Ghent. Indeed as stated by yourself our location is great and all staff gives for all guests the maximum effort so everybody has a magnificent time here. We sincerely wish that you had a fantastic experience and would love to welcome you back for a next holiday in the hidden gem of Flanders. Feel free to recommend us to family and friends. Kind regards, Willem Team hotel Gravensteen

Dear guest Thank you very much for leaving us a great score about your stay here in the beautiful city center of Ghent. Feel free to recommend us to family and friends for a next holiday in Flanders. Kind regards, Willem Team hotel Gravensteen

Lieber Gast Vielen Dank für Ihre Zeit, eine Bewertung über Ihren Aufenthalt in der historischen Stadt Gent bei uns hier im Zentrum zu schreiben. Wenn Sie eine Reservierung vornehmen, möchten Sie möglicherweise immer keine Treppe auf dem Weg zu Ihrem Zimmer haben. Aufgrund strenger Hygieneanforderungen können wir keine Duscheinrichtungen zur Verfügung stellen. Und in der Tat hat unser Frühstück mehr als 65 Produkte, die ein Volonte verwendet werden können. Sie können uns für Ihren nächsten Urlaub in Flandern sicher immer an Freunde und Familie weiterempfehlen. Herzliche Grüße, Willem Teamhotel Gravensteen

Thank you very much for this outstanding review! We’re happy to see that your stay with us was splendid and that you could appreciate our hospitallity and service! . We are all looking forward to welcome you again! Kind regards,

Dear Anonymous, Unfortunately we can't take this very seriuous. All rooms are indicated and pointed out in the corridors. Futhermore, very strange that no other complaint was received in case of disfunction of lights. In case of disfunction, wouldn't you inform reception? They will give you a hand or solve the issue. FInally, staff is praised all the time for helpfulness and many times described as friendly (see many other reviews). I am very sure that if you would say "hello" they will answer back. None of your statements can be checked, as you have choosen to do so as "anonymous", and therefore we can't take anything very seriuous of this review. We don't like negative insinuations which can't be verified. If there are critical points we are very happy to work on it, but not in this way! We received in the past critical points from guest which we could bent over in a positive way. That's the way it should be; and even appreciated by us. A good way to improve our product and or services. It is a missed opportunity for both parties.

Lieber Gast Vielen Dank für Ihr Lob für Ihren Aufenthalt bei uns in der schönen Stadt Gent. Wir freuen uns über eine so positive Bewertung, die für das gesamte Hotelteam einen Schub darstellt. Sie können uns immer an Freunde und Familie weiterempfehlen und freuen uns auf Ihren nächsten Aufenthalt bei uns. Mit freundlichen Grüßen, Willem

Dear Thank you very much for such a positive review! During your stay it would seem that there was an issue with the windows that we then later on fixed. We do apologize for the inconvenience that it had to occur during your stat with us. Feel free to recommend us to family and friends for a next stay here in the beautiful city of Ghent. Warm regards, Team Gravensteen

Lieber Gast Vielen Dank für Ihre lobenden Worte und wir hoffen, dass Sie während Ihres Aufenthalts schöne Erinnerungen an die schöne Stadt Gent und unser Hotel gemacht haben. Wir tun unser Bestes, um ein angemessenes Frühstück für alle unsere Hotelgäste bereitzustellen, und wir bieten ein Buffet mit einer großen Auswahl an Füllungen, Eiern und Speck, Müsli, Fruchtsäften ... Unser Hotel ist Teil der historischen Hotelgruppe, die unseren Gebäuden eine bestimmte Atmosphäre, Klasse und Charme verleiht.Wir haben Ihre Anmerkungen zur Kenntnis genommen und werden sehen, was wir dagegen tun können! Noch eine Sache; Ohrstöpsel befinden sich bereits im Hotelzimmer. Sie können uns sicherlich Freunden und Familienmitgliedern empfehlen und wir freuen uns auf ein Wiedersehen mit Ihnen für einen nächsten Aufenthalt bei uns. Mit freundlichen Grüßen,

Dear guest, We very much appreciate your top scor regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad we have succeeded in our hospitality skills in full! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

Dear Madam, Dear Sir, I wanted to pass on my sincere thanks for taking the time to leave us your feedback. I was delighted to learn that you enjoyed your stay in our hotel and was most interested to read your valuable feedback.. It is always a pleasure to receive positive feedback! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much look forward to welcoming you to Hotel Gravensteen again. Kind regards, Sebastian – Front Desk

Dear Angelica, Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the 5/5 score, and your positive feedback! We are looking forward to welcome you again! Warm regards,

Dear Jennifer,We very much appreciate your comments regarding your stay in our hotel.It is always a pleasure to receive positive feedback. ATM parking cannot be reserved. On our website you can find instructions and video how to reach us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Estimado Paulina,¡Muchas gracias por tomarse el tiempo para compartir su experiencia en nuestro hotel! Nos alegra enormemente saber que disfrutó de su estancia con nosotros.Es un placer para nosotros proporcionar un servicio excepcional a nuestros huéspedes, y nos enorgullece leer que encontró nuestro equipo amable y servicial. Nos esforzamos por asegurarnos de que cada huésped se sienta atendido y bienvenido durante su estadía.Nos complace saber que quedó satisfecho con la ubicación privilegiada de nuestro hotel, cerca del castillo y del centro de la ciudad. Nos esforzamos por ofrecer una ubicación conveniente para que nuestros huéspedes puedan disfrutar al máximo de su visita a la ciudad.Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano y poder brindarle otra experiencia inolvidable en nuestro hotel.¡Gracias por elegirnos y por sus amables palabras!Atentamente,Team Hotel Gravensteen

Dear Helen,Thank you for this positive feedback! We're delighted you had a lovely stay with us! As well you found that our location provided the perfect base for exploring the historic heart of Ghent. Our staff is grateful for your kind words and is pleased that their efforts to provide excellent service were appreciated. It's wonderful to hear that you enjoyed the stunning view of the castle and the comfort. We hope you will return for another memorable stay.

Dear Christos,Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the 5/5 score, and your positive feedback! We appreciate your comments in refer to the location. We are looking forward to welcome you again! Warm regards,

Dear Michael,Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the 4/5 score, and your positive feedback! We appreciate your comments in refer to the location.Kind regards

Dear Ovid,Thanks for the wonderful review! We're thrilled you enjoyed your stay at our historic hotel, loved our service and facilities. Looking forward to your next visit! Warm Regards,

Dear Arnold,Thanks for the wonderful review! We're thrilled you enjoyed your stay at our historic hotel, loved the convenient location, and appreciated the excellent service. Looking forward to your next visit! Warm Regards,

Dear Salvatore,Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the 4/5 score, and your positive feedback! We hope to welcome you again!Warm regards,

Dear Frits,Thank you for your stay with us and evaluation. We are very delighted receiving the top score! We hope to welcome you again!

bedankt voor uw reactie we hopen om u nogmaals te ontvangen

Thank you for this positive review. We're delighted you had an amazing stay with us! As well you found that our location provided the perfect base for exploring the historic heart of Ghent. Our staff is grateful for your kind words and is pleased that their efforts to provide excellent service were appreciated. It's wonderful to hear that you had a pleasant stay with us and found it good value for money. We hope you will return for another memorable stay.

Hi Bianca, thank you for your positive review! We are happy that you like our charming and historical hotel as well as your room, specially the bathroom. Thank you again from the whole Hotel Gravensteen Team.

We really appreciatie your positive and enthousiastic review about the location, our resently renovated rooms, cleanliness and staff. Hopefully we'll be welcoming you back again soon! Warm regards

Dear Henry, Thank you for sharing your experience and your time.We hope your next stay will be as good as your last one! Warm regards & Happy Holidays!,

Dear Annika,Thank you for your stay with us and sharing your evaluation. We are very delighted receiving the top score! We hope to welcome you again!Warm regards,