Hôtel près de Gilchrist Gallery, Cumberland, Cumberland

« The staff was extremely good except the desk clerk working the daylight shift, who seemed rude and not very pleasant. The cleaning crews were very polite and helpful along with the ladies who served breakfast. The clerks Wendy and Renae were extremely gracious and helpful. »

« Excellent breakfast »

« Très bien ! »

« The free parking (which was excellent) was confusing. In order to obtain a parking dongle, you had to check in but there was no where to park when you were trying to check in. Also, if you didn't return the parking dongle, you were charged $20 but you can't exit the parking garage without the dongle. Therefore, you have to exit the garage and find somewhere to park so you can return the dongle and finish checking out. They need to come up with a better method of enabling parking access. »

« The staff was nice, the breakfast was very good included scrambled eggs, waffles, cereal, juice, fruit, bread and coffee. We spend one night but I will definitely stay there again. »

« Staff friendly! »

« Clean room, courteous staff, good value. »

« The rooms at the Rocky gap Casino are big which are nice. And the bathrooms are large and nice, the toilets are low, however. The general cleanliness of the room was just mediocre, it could use a dusting and a good vacuuming. Great to have the casino on property. The view the outside and the outdoor accommodations are beautiful. »

« We were in town for a wedding and drove four hours to get to the location. I called ahead of time to request an early check in but was told that they do not offer that service. When we arrived at 1pm, the front desk clerk was friendly and was able to get us into a room at that time. The room was spacious and clean. We were able to socialize with other wedding guests in the evening in the spacious lobby, and purchase drinks and snacks. The breakfast was hot fresh and good. We enjoyed our stay and...

« The motel room and carpet needs to be cleaned more and the walls also need painting and the window above the kitchen sink needs new kitchen blinds. The curtains hanging in the front window and the rod that holds the curtains needs repair. The chair in the room and the cabinet that holds a customer’s clothes needs to be replaced with a nicer chair and cabinet. »