Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Dorsett Gold Coast

4.5 out of 5
Dorsett Gold Coast
5 The Darling Avenue, Broadbeach, QLD

Bewertungen

8.6

Hervorragend

732 von insgesamt 1254 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
297 von insgesamt 1254 Gästebewertungen haben eine Bewertung von 8 - Gut" "
124 von insgesamt 1254 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 1254 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
36 von insgesamt 1254 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

8.8/10

Personal & Service

8.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert
Wunderschönes Hotel. Leider im Zimmer etwas wenig Abstellfläche für die Koffer. Lage und Aussicht top. Personal top. Zimmer mit Balkon im 14. Stock war super.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Christian Wachter (Hotel Manager) am 15. Aug. 2022
Liebe Sara, Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben! Ich freue mich zu hören, dass Sie während Ihrer Zeit im Hotel insgesamt eine großartige Erfahrung gemacht haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Danke vielmals, Christian Wächter Hotel Manager

10/10 – Hervorragend

Kenneth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
friendly & helpful staff..
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zac Graham am 17. Mai 2024
Good Afternoon Kenneth,Thank you so much for your fantastic review! We are so thrilled that you had some memorable interactions with our friendly and helpful staff, and hope to welcome you back again to the Dorsett Gold Coast again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

4/10 – Schlecht

Yasamin

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The picture of the panorama king room is not what you get in reality
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zac Graham am 15. Mai 2024
Good Morning Yasamin,Thank you for taking the time to share your review of your recent stay at the Dorsett Gold Coast with us! We do sincerely apologise for any perceived discrepancy between the images that you saw, and the actual experience during your stay. We are always looking to ensure that we are adequately portraying our beautiful rooms, and conduct regular reviews to ensure this is so. We do apologise that you believed that there was a discrepancy.If there is anything further that you would like to discuss, or if we can assist you in any way, please feel free to reach out to the hotel directly.Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 – Okay

Lauren

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hannah Kennish am 13. Mai 2024
Dear Lauren,Thank you for taking the time to share your feedback. We value all guest input and will use it to continually improve our services. If there's anything specific you'd like to address, please feel free to reach out to us directly.Warm regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Jesse

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Great spot, I do wish it was easier walking access to everywhere else but there was just about everything we needed on the island
Aufenthalt von 10 Nächten im Mai 2024
Antwort von Hannah Kennish am 13. Mai 2024
Dear Jesse,Thank you for your positive review. We're glad to hear that you enjoyed your stay with us. We appreciate your feedback regarding walking access and will take it into consideration for future improvements.Warm regards,Hannah KennishOperations Manager

6/10 – Okay

Sunita

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hannah Kennish am 13. Mai 2024
Dear Sunita,Thank you for taking the time to share your feedback. We value your input and would like to learn more about your experience to see how we can improve. Please feel free to reach out to us directly with any further comments or concerns.Warm regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Marina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
清潔感もあり静かで過ごしやすかったです。レセプションに日本人のスタッフの方もいらっしゃっいました。朝のブッフェも美味しかったです。パシフィックフェアやトラムの駅も近いので便利です。エレベーターに乗る時にカードをかざしながら同時にボタンを押すのが最初はわからず他の宿泊者の方に助けていただきました。
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hannah Kennish am 10. Mai 2024
Dear Marina,Thank you for your excellent review! We're thrilled to hear that you found our hotel clean, quiet, and comfortable. It's fantastic to know that you enjoyed the delicious morning buffet and found our location convenient. Your feedback about the elevator is duly noted, and we'll ensure clearer instructions for our guests in the future.We hope to welcome you back for another wonderful stay soon!Warm regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Steven

Verbesserungswürdig: Ausstattung
Nice hotel but there is alot of construction around the hotel, the parking is a challenge to locate and the pool wasn’t operating. We enjoyed our stay however in a club room, where the breakfast was excellent.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hannah Kennish am 13. Mai 2024
Dear Steven,Thank you for taking the time to share your feedback. We're glad to hear that overall you enjoyed your stay with us, especially in the Executive Lounge and that you found the breakfast excellent. We apologize for any inconvenience caused by the construction nearby, the parking situation, and the temporary closure of the pool. Your comments are valuable to us, and we'll use them to enhance our guests' experiences in the future.Warm regards,Hannah KennishOperations Manager

8/10 – Gut

Michelle

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hannah Kennish am 10. Mai 2024
Dear Michelle,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall. If there are any areas where you feel we could further improve, please feel free to let us know. We value your input and hope to welcome you back for an even better stay in the future.Warm regards,Hannah KennishOperations Manager

8/10 – Gut

Renee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a nice stay. Management need to work on the swipe card system for the rooms as it takes multiple swipes before you can press your floor. It is also frustrating you need to go to reception to validate parking every time you want to leave the carpark. There is number plate recognition in the carpark which should be used to avoid this and make for a more enjoyable experience.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hannah Kennish am 6. Mai 2024
Dear Renee,Thank you for choosing Dorsett Gold Coast for your recent stay and for sharing your feedback with us. We greatly appreciate your input.We're glad to hear that you had a nice stay overall. However, we apologize for any inconvenience you experienced with the swipe card system for the rooms and the parking validation process. Please note that parking is managed by The Star Grand, and we will pass on your feedback.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Carolyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Zac Graham am 2. Mai 2024
Good Morning Carolyn,Thank you so much for your fantastic review! We are so thrilled that you had such a wonderful time with us, and can't wait to see you back at the Dorsett Gold Coast again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Josiane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Josiane,Thank you so much for your fantastic review - this means so much to us! We look forward to welcoming you back again to the Dorsett Gold Coast soon.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Josiane

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service staff all enthusiastic and friendly
Aufenthalt von 4 Nächten im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Josiane,Thank you so much for your perfect review, and for your amazing acknowledgement of the team here at the Dorsett Gold Coast! This means so much to us.We hope to see you back, for many more amazing experiences.Until next time, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Justin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always have a wonderful time when staying at the Dorsett.
Aufenthalt von 2 Nächten im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Justin,Thank you so much for your fantastic review of your recent stay with us here at the Dorsett Gold Coast! We are so glad that we continue to be able to welcome you back for wonderful experiences, and hope to look after you for many more amazing stays in the future.Until next time, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Craig,Thank you so much for your fantastic review! We are so happy to know that you loved your recent stay with us here at the Dorsett Gold Coast, and hope to be able to welcome you back again soon.Until next time, stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Terri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Terri,Thank you so much for your fantastic review! We are so happy to know that you enjoyed your recent stay with us, and hope to see you again many times in the future.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Travis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow. We were blown away. We obviously under paid for this hotel. Win!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hannah Kennish am 26. Apr. 2024
Dear Travis,Thank you for your wonderful review! We're delighted to hear that you were impressed with your stay at our hotel. Your satisfaction is our priority, and we're glad to have exceeded your expectations. Should your travels bring you back to the area, we look forward to welcoming you again for another exceptional experience.Warm regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Ethan

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Parking is expensive. The windows were not clean prior to our arrival. Otherwise, we had a very pleasant stay.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hannah Kennish am 26. Apr. 2024
Dear Ethan,Thank you for sharing your feedback with us. We're pleased to hear that you had a very pleasant stay overall. Regarding parking expenses, we've found that our rates are comparable and competitive with those offered in the local area.We apologize for any inconvenience caused by the cleanliness of the windows upon your arrival and assure you that we'll address this with our housekeeping team.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Garth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Dorsett is vibrant, fresh and clean being only two years old. It forms part of a redevelopment of the very established former Conrad Jupiter's hotel casino. Now The Star Hotel Casino. I would say the new cluster of buildings works on a individual basis. But the the carpark is a mish mash and amalgamation of all the different offerings the overall site represents and it can be overwhelming and confusing to know where to park. It's a free for all. So I feel parking should be allocated to visitors for better control.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hannah Kennish am 26. Apr. 2024
Dear Garth,Thank you for sharing your experience with us. We're delighted to hear that you found The Dorsett to be vibrant, fresh, and clean. Your feedback regarding the parking situation is valuable. While we don't provide on-site parking, we do offer discounted parking at Star Grand. However, please note that the parking process is managed independently, and we appreciate your understanding in this matter.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Epic property, great location
Aufenthalt von 1 Nacht im April 2024
Antwort von Hannah Kennish am 26. Apr. 2024
Dear Mark,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed your stay and found our property to be in a great location. Providing memorable experiences for our guests is our top priority, and we're glad we could meet your expectations.We look forward to welcoming you back for another visit in the future.Best regards,Hannah KennishOperations Manager

10/10 – Hervorragend

Matthew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient and clean , well priced !
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 18. Apr. 2024
Good Afternoon Matthew,Thank you so much for your amazing review! We are so thrilled that you enjoyed your experience with us, and that you found the Dorsett Gold Coast to be conveniently located, clean, and value for money!We hope to see you back in the near future, for another fantastic experience.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 – Gut

Virginie, yandina creek

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Our room was beautiful and clean. Staff are very friendly and helpful. Little things like free water bottles and a teddy bear for our daughter on arrival made a huge positive impact on us.
Aufenthalt von 4 Nächten im April 2024
Antwort von Zac Graham am 18. Apr. 2024
Good Afternoon Virginie,Thank you so much for your great review! We are so happy to read that you enjoyed your stay with us, and that you had such memorable interactions with our friendly team members on arrival.We hope to see you and your family back for many more return visits. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Kayle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 18. Apr. 2024
Good Afternoon Kayle,Thank you for your fantastic review! We are so thrilled that you enjoyed your recent stay with us, and hope to see you back at the Dorsett Gold Coast again soon.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Dean

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this hotel. Pool, food, staff where all really good we will definitely be back. Stayed for 9 nights loved every bit of it
Aufenthalt von 9 Nächten im April 2024
Antwort von Zac Graham am 12. Apr. 2024
Good Morning Dean,Thank you so much for your fantastic review! We are so glad that you enjoyed your 9-night stay with us, and hope to be able to welcome you back for many more amazing experiences in the future.Until next time, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

John James, Northwich

Aufenthalt von 7 Nächten im April 2024
Antwort von Zac Graham am 3. Mai 2024
Good Morning John James,Thank you so much for your perfect 5/5 review! We are so thrilled that you had such an amazing experience with us at the Dorsett Gold Coast, and hope to be able to welcome you back again soon for another amazing stay.Until next time, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Crusaders

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were accommodating to our request, and the room was very nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 11. Apr. 2024
Good Afternoon Crusaders,Thank you so much for your perfect 5/5 review! We are so thrilled that you had such a positive stay, and that you found our team to be super accommodating and friendly.We hope to see you back again soon, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Albert

Aufenthalt von 6 Nächten im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Albert,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your stay with us, and hope to see you again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 – Gut

Christopher

Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 30. Apr. 2024
Good Morning Christopher,Thank you for your review! We are so glad that you enjoyed your recent experience with us, and hope to see you back again soon.Until next time, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Nikki, Wodonga

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 9. Apr. 2024
Good Afternoon Nikki,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your recent stay with us here at the Dorsett Gold Coast, and can't wait to welcome you back for many more amazing experiences in the future.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Lilac

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, great service, great breakfast Good value for money
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 8. Apr. 2024
Good Morning Lilac,Thank you so much for your fantastic review! We are so glad that you enjoyed our beautiful hotel, our amazing guest service, the breakfast at Harvest Buffet, and the overall value for money offered here at the Dorsett Gold Coast.We hope to see you back again soon. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 – Okay

Sam

Verbesserungswürdig: Zustand der Unterkunft
Nice new hotel. Unfortunately not a real full service hotel as in shadow of the Star which isn't much either. Hard to fathom paying extra for a corner room and having NO chair or seat in the room at all. Mirror was also dirty which was disappointing.
Antwort von Zac Graham am 5. Apr. 2024
Good Morning Sam,Thank you for your review of your recent stay with us here at the Dorsett Gold Coast! We do apologise that you did not enjoy our select-service business model, nor enjoyed the beautiful views afforded by our floor-to-ceiling windows in our amazing Balcony and Panoramic room categories.We do apologise for the cleanliness issue that you have raised, and have shared this with our Housekeeping Manager for review.We do sincerely hope that we have the opportunity to welcome you back in the future, for an elevated experience. Until then, please stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

veronica

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, attention to detail and a comfortable feeling 5 star feeling all the way
Aufenthalt von 2 Nächten im April 2024
Antwort von Zac Graham am 5. Apr. 2024
Good Afternoon Veronica,Thank you very much for your amazing 5/5 review! We are so thrilled that you enjoyed your recent stay with us, and hope to see you back in the future for many more amazing experiences.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

MOHAMAD JAMAL

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a pleasure to stay at the Dorsett Hotel Gold Coast. Great staff and accommodation I highly recommend the Dorsett.
Aufenthalt von 1 Nacht im April 2024
Antwort von Zac Graham am 5. Apr. 2024
Good Afternoon Mohamad,Thank you very much for your perfect review! We are so glad that you had such a pleasurable stay with us, and sincerely appreciate your advocacy of the Dorsett Gold Coast.We look forward to welcoming you back for many more amazing stays in the future.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Antoni

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, nice pool - relaxing
Aufenthalt von 3 Nächten im März 2024
Antwort von Zac Graham am 3. Apr. 2024
Good Afternoon Antoni,Thank you so much for your amazing review! We are so glad that you enjoyed your recent stay with us, particularly our fantastic location on Broadbeach Island, and the beautiful Isoletto Pool Club on Level #6.We hope to see you back, enjoying this beautiful space once again, sometime soon. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Luke

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely stay
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Zac Graham am 1. Apr. 2024
Good Afternoon Luke,Thank you very much for your fantastic review! We are so glad that you enjoyed a lovely stay with us, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Cameron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay
Aufenthalt von 3 Nächten im März 2024
Antwort von Zac Graham am 1. Apr. 2024
Good Morning Cameron,Thank you so much for your great review of your recent stay with us! We are so glad that you enjoyed, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Aimee, West End

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Faultless, everything is considered from the chocolate and water bottles on arrival to the automatic sensors in the room. Will definitely be back.
Aufenthalt von 1 Nacht im März 2024
Antwort von Zac Graham am 1. Apr. 2024
Good Morning Aimee,Thank you very much for your amazing review! We are so glad that you enjoyed your recent stay with us, and appreciated the little touches including the chocolates on arrival, and the automatic sensors in our hotel rooms.We can't wait to welcome you back for another seamless stay in the future. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Remi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
全てのサービスが最高でした! また泊まりたいです!
Aufenthalt von 4 Nächten im März 2024
Antwort von Hannah Kennish am 28. März 2024
Dear Remi,Thank you for sharing your feedback.We're thrilled to hear that you had a fantastic experience with us and that you found all of our services to be excellent. It would be our pleasure to welcome you back for another stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

8/10 – Gut

Helmut

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only thing I felt was missing was a Chair in the room. Otherwise we had an enjoyable stay
Aufenthalt von 3 Nächten im März 2024
Antwort von Hannah Kennish am 28. März 2024
Dear Helmut,Thank you for taking the time to leave a review.We're delighted to hear that you had an enjoyable stay with us. Your feedback regarding the chair in the room is noted, and we'll certainly consider it as we continue to enhance our guests' experience.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

8/10 – Gut

Sally

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The hotel is 5 star but the breakfast is cafeteria style, which is fine but it’s doesn’t match the 5 star hotel. The Uber drivers struggle to find the hotel due to the construction.
Aufenthalt von 3 Nächten im März 2024
Antwort von Hannah Kennish am 28. März 2024
Dear Sally,Thank you for sharing your feedback.We're glad to hear that you found our hotel to be up to a 5-star standard. Regarding your observations about breakfast style and accessibility, we appreciate your insights. We also offer an elevated dining experience in our Executive Lounge at an additional cost, which provides a more refined setting for guests seeking a premium breakfast option.We hope to have the chance to welcome you back for another pleasant stay soon.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

4/10 – Schlecht

Sean

Mit der Familie gereist
Gut: Sauberkeit
Found the whole experience very impersonal, no extras in the room, robe, mini bar, shame as just stayed in hotel indigo in Sydney and they had all the personal touches
Aufenthalt von 2 Nächten im März 2024
Antwort von Hannah Kennish am 28. März 2024
Dear Sean,Thank you for sharing your experience with us.We've noted your feedback regarding the amenities in your room. We'll take this into consideration as we continue to improve our services.If you have any further comments or if there's anything specific you'd like to discuss, please don't hesitate to contact us directly.We appreciate your input and hope to have the chance to welcome you back for a more enjoyable stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Hannah Kennish am 28. März 2024
Dear Michelle,Thank you for sharing your feedback with us.We're thrilled to hear that you had a wonderful experience during your stay at Dorsett Gold Coast. Your satisfaction is our priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another excellent stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 – Hervorragend

Boon Wei

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Plenty of dining options around the hotel. Easy access to the beach and Pacific Fair. Staff were helpful and the hotel facilities is pretty new which add to the enjoyment of the trip. The pool layout, direction is top notch. We spend plenty of time in the pool.
Aufenthalt von 2 Nächten im März 2024
Antwort von Zac Graham am 22. März 2024
Good Morning Boon Wei,Thank you so much for your amazing review of your recent stay with us here at the Dorsett Gold Coast! We are so glad that you enjoyed your stay with us, and that there were so many aspects that were highlights for you. You are absolutely right, our Isoletto Pool Club is definitely top notch!We look forward to welcoming you back in the future, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always love our stays at the Dorsett, lovely Hotel and so close to a lot of restaurants and clubs.
Aufenthalt von 1 Nacht im März 2024
Antwort von Zac Graham am 15. März 2024
Good Afternoon Lisa,Thank you so much for your amazing 5/5 review! We are so glad that you enjoyed your stay with us, and that you enjoy our convenient location on Broadbeach Island - so close to everything!We hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 – Okay

Jake

Gut: Sauberkeit und Personal & Service
Pay extras. Stay at star.
Aufenthalt von 1 Nacht im März 2024
Antwort von Zac Graham am 13. März 2024
Good Morning Jake,Thank you for your review. We do regret that you did not overly enjoy your stay with us, and do hope that we will have an opportunity to welcome you back in the future so that we may deliver on an elevated experience next time.Warmest Regards,Zac and the Dorsett Gold Coast

10/10 – Hervorragend

Stuart, MacKay Harbor

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
lovely position close to everything
Aufenthalt von 3 Nächten im März 2024
Antwort von Zac Graham am 13. März 2024
Good Morning Stuart,Thank you very much for your perfect 5/5 review! We are so thankful for you sharing your experience, and loved that you enjoyed our super convenient location on Broadbeach Island.We do sincerely hope that we can welcome you back in the near future, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 – Hervorragend

Charmaine, Baulkham Hills

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hannah am 28. März 2024
Dear Charmaine,Thank you for your wonderful feedback.We're delighted to hear that you had a great experience during your recent stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further comments or need assistance in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Warm regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 – Hervorragend

Anto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I LOVED EVERYTHING, it’s perfect Definitely coming back again!!!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Zac Graham am 29. Feb. 2024
Good Afternoon Anto,Thank you so much for your perfect 5/5 review! We are so glad that you loved everything, and we cannot wait to welcome you back for many more future stays.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 – Gut

YANEZ

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Zac Graham am 29. Feb. 2024
Good Afternoon Yanez,Thank you very much for your great review! We are so glad that you enjoyed your stay, and cannot wait to welcome you back in the future.Warmest Regards,Zac and the Dorsett Gold Coast Team