Hôtels de luxe à Gravellona Lomellina, Lombardie

"For the price, the stay at this hotel was disappointing. The first room we were given had lights that just randomly failed, plunging us into darkness even though the required key-card was in the lighting slot. The safe was broken and wouldn't close. The mattresses are extremely hard and have the thinnest, cheapest pads on them. The shower attachment on the bath had its button missing, so we couldn't make that shower work. The 2 single beds had wheels on them and mine would not lock in place, so it kept moving. The door to the small balcony also would not open (though it was meant to). On the second and subsequent nights we were provided with a new room, after some challenges, which was better, but still had the balcony door issues - it would open but was misaligned so hard to both open and close. The location is great for the Exhibition Centre and there is a free shuttle, which is helpful. There is nothing else in the area, however, so eating at the hotel or driving elsewhere are the only options. The hotel was clean and the food was fine in the restaurant. There is underground parking, which is also great. Service was professional, but not particularly friendly. We stay in a lot of hotels in this range and, for the price, this felt like a level or two down from where it should be. A refresh of the rooms and proper maintenance of them would go a long way to reaching the standard appropriate to the cost."