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Bewertungen von Giannoulis – Santa Marina Beach

4 out of 5
Giannoulis – Santa Marina Beach
Kato Stalos, Agia Marina, Chania, Crete Island

Bewertungen

7.8

Gut

54 von insgesamt 184 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
72 von insgesamt 184 Gästebewertungen haben eine Bewertung von 8 - Gut" "
38 von insgesamt 184 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 184 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 184 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.2/10

Personal & Service

8.8/10

Ausstattung

7.6/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2018
Antwort von Giannoulis Hotels & Resorts am 5. Nov. 2018
Dear Guest, Thank you very much for taking the time to rate us. We hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future. Best regards, The management

10/10 – Hervorragend

Erik

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
ideales Relaxhotel entlang dem schönen Strand
Upgrade zu Marina Plaza; ruhigere Lage, schöne Meeressicht, tolles Frühstücksbuffet, genügend Platz, kühler Pool
Aufenthalt von 3 Nächten im September 2018
Antwort von Giannoulis Hotels & Resorts am 11. Okt. 2018
Dear Erik, Thank you so much for your kind words and for your excellent scoring! We are happy to learn that you had a pleasant stay here with us and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr Strandnah und gemütlich
Insgesamt schönes Hotel. Ein Teil am Strand der andere durch einen Tunnel mit dem anderen Teil (Straße gegenüber) verbunden. Wir waren auf der Seite ohne Strand dafür hat es den Pool. Essen war gut und das Personal sehr nett. Was man sich sparen kann ist die hauseigene Masseurin, fast das gleiche Preis wie in Deutschland aber wesentlich schlechter!
Aufenthalt von 8 Nächten im September 2018
Antwort von Giannoulis Hotels & Resorts am 25. Sept. 2018
Dear Guest, Thank you very much for your feedback and for choosing to spend your summer holidays here with us! We are happy to read that you had a pleasant stay here with us! Moreover, we would like to inform you that the management and the staff of our hotel are already informed about your comment regarding the in-house massage treatments in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future. Warmest regards, The management

8/10 – Gut

Eleni, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert!
Wir waren im August 2016 dort.Das Hotel ist sauber, Mitarbeiter sehr nett und freundlich, hilfsbereit. Zimmerservice jeden Tag, hat man etwas zusätzlich gebraucht, hat man es auch sofort bekommen. Wir haben Glück gehabt und eine deutschsprachige Dame an der Rezeption "erwischt". So wie wir es verstanden haben, wenn man über Expedia bucht, bekommt man Safe im Zimmer, Wlan und die Liegen am Strand kostenlos. Das Hotel verfügt über eigenen Sandstrand, ein Traum. Wir hatten ein Doppelzimmer mit Blick auf Pool (Nebengebäude) und waren sehr zufrieden. Man geht durch den Tunnel um in das Haupthaus zu gelangen oder zum Strand. Wir werden definitiv nochmal dahin gehen.
Hotel eigener Strand
Antwort von Giannoulis Hotels & Resorts am 28. Nov. 2016
Dear Eleni, Thank you very much for your review and for all of your kind words about our staff members. We are glad to hear that you had such a pleasant stay and that you are planning to visit us again in the near future. Finally, we would like to thank you for the beautiful sharing photos and to inform you that the management and the staff of our hotel already looking forward to your next arrival. Best regards, The management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel direkt am Strand
Sehr schönes, sauberes Hotel. Essen war gut und reichlich . Nicht alle Getränke ( Cocktails) sind im All inklusive Angebot enthalten, was wir jetzt aber nicht als schlimm empfunden haben. Strand und Poolanlage waren schön und gepflegt. Die Busverbindung nach Chania ist gut. Haltestelle direkt vor dem Hotel. Teilweise etwas hellhörig. Würden immer wieder in dieses Hotel wählen
Antwort von Giannoulis Hotels & Resorts am 30. Juli 2016
Dear Guest, Thank you very much for your review and for all of your comments. We are glad to learn that you had a pleasant stay in our hotel, and that will choose to spend your future holidays with us again. The management and the staff of our hotel wishes you all the best and they are looking forward to welcoming you again. Best regards, The management.

6/10 – Okay

super swiss couple

Verbesserungswürdig: Personal & Service
mittelmässiges Hotel
Mittelmässig, das Hotel war leider schon überbucht als wir ankamen und mussten dann eine Nacht in einem provisorischem Zimmer verbringen in einem anderem Hotel, was überhaupt nicht komfortabel war. Das war etwas schade, da wir den ersten Tag nicht gleich geniessen konnten. Etwas schade ist auch dass das Hotel in zwei Bereiche unterteilt ist und wir gar nicht im Hotel am Meer waren. Was bei einem Beach Hotel eigentlich erwartet werden darf.

10/10 – Hervorragend

Tanja, Wolfsthal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Strandlage und ausgezeichnetes Service
Die Zimmer waren eher klein, das Bad auch nicht gerade das sauberste, aber all das hat die hervorragende Lage (direkt am Strand) wieder wettgemacht. Abends konnte man in wenigen Minuten etwas flanieren und es waren auch gute Bars und Restaurants in unmittelbarer Nähe, aber wenn man richtig was erleben will, muss man einen Ort weiterfahren, was aber auch nicht tragisch ist. Das Preis- Leistungsverhältnis war hervorragend. Das gesamte Personal war großartig, da sich unsere Tochter leider gleich zu Beginn das Bein gebrochen hat, bekamen wir wirklich sehr viel Unterstützung und Hilfe von der ganzen Belegschaft. Ich würde das Hotel auf jeden Fall weiterempfehlen!!!!

6/10 – Okay

Gillieron

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im September 2023

8/10 – Gut

Paul

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Ismo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent. Beach was also very nice.
Aufenthalt von 10 Nächten im Juli 2022

2/10 – Ungenügend

Alexander

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Vacation
I stayed at this hotel for one week and paid 170 euros per night. It states that its a 4 star hotel. Its maximum a 3 star hotel. Whoever states otherwise hasent travelled in their life. Rooms are like 100 years old. Bathrooms are old and the waterpipes loud. In the room you cab here your neighbor talk, go to the toilet and whenever a neighbor door closes its like a bomb going of. Impossible to sleep. Mosquitoes in the room and i spent the night killing all of them because it’s impossible to sleep aince they keep biting you. So take into consideration to apend 2 hours every night killing mosquitoes. Pool was old and very few sunbeds. If you are not the first person to the pool you will have to amtry and get a bed at the beach. Beach area not so nice. Too many rocks before getting into the water. Breakfast was the worst experience ever. Very few varieties and tasteless and to so attractive at all. Restaurant had no aircondition so you start the dlday sweating or you can sit outaide and sweat in the sun. The dont have a lugageroom which is important since there are many people with a later flight than morning flights. If going to grecce if you dont book a 5 star hotel dont go there. And for the prices they are charging it’s definitely not worth going. They have such a low standard that it’s ridiculous. Around the hotel area there are shops and restaurants. All the shops prives are ridiculously high. Alomst a scam for what they are charging tourists.
Aufenthalt von 7 Nächten im Juli 2022

8/10 – Gut

Andreas

Aufenthalt von 7 Nächten im Juli 2022

8/10 – Gut

Kent

Aufenthalt von 4 Nächten im Juli 2022

6/10 – Okay

Sylvie

Mit dem Partner gereist
Gut: Sauberkeit
Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead. We received the info the next day in English. They would not give us a late check out, even by an hour and did not offer a place to shower in the interim. Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules. No water sports or hotel activities at this location. Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Isommat huoneet 28 neliötä,allasnäkymällä.Ei sovi liikunta rajoitteelliselle. Huoneet monen rapun jälkeen ja ovat ylhäällä. Patio tai parveke ,ei mitään yksityisyyttä.Huoneet ei ole äänieristetty
Aufenthalt von 7 Nächten im April 2022

8/10 – Gut

Juuso

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im April 2022

8/10 – Gut

tuomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sunny was shining. Place was nice
Aufenthalt von 7 Nächten im April 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im September 2021

10/10 – Hervorragend

May- britt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Veldig bra
Aufenthalt von 14 Nächten im September 2021

10/10 – Hervorragend

Uriel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommend
Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
Aufenthalt von 7 Nächten im August 2021

8/10 – Gut

shawkat

Gut: Sauberkeit und Personal & Service
Nice but very tiny place
The room and the bathroom are too small but overall the place is clean
Aufenthalt von 7 Nächten im Juli 2021

10/10 – Hervorragend

Bianca

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All spaces are very nice designed and well maintained - from loby to pools areas Love a lot the restaurant and bar terrace with an amaizing sea view Very calm and relaxing place
Aufenthalt von 2 Nächten im August 2019
Antwort von Giannoulis Hotels & Resorts am 5. Sept. 2019
Dear Mrs. Bianca, Thank you so much for your kind words and compliments!! We are happy to see that you had a pleasant stay here with us and we hope that you will give us the chance to welcoming you again in the near future. Warmest regards. The management

2/10 – Ungenügend

Antonietta

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quattro stelle scadente
La struttura non é un 4 stelle. Sono più strutture assemblate. Salone ristorante con sedie con cuscini sporchi e maleodoranti. Pochi ombrelloni in spiaggia e nelle due piscine. Animazione inesistente, in una settimana i bambini sono stati coinvolti nei giochi in piscina una sola volta e per breve tempo. Bella la zona nuova ma vecchio tutto il resto. Nel bagno la porta sbatteva contro il gabinetto. Lenzuola e teli mare forati e macchiati. La vista giardino era inquietante. La struttura é attraversata dalla strada principale e per raggiungere spiaggia e ristorante c'è un tunnel sporco da attraversare. Personale per nulla cordiale ad eccezione di pochi. Il mare non eccezionale. Cibo nella norma, buoni veramente solo i dolci. Forse un tre stelle. Inesistente il supporto di hotel.com ma le lamentele per questo saranno gestite in separata sede.
Aufenthalt von 8 Nächten im August 2019
Antwort von Giannoulis Hotels & Resorts am 4. Sept. 2019
Dear Antonietta, To start with, thank you for your recent stay in our hotel and also for posting your feedback. We were disappointed by your comments and would like to take the opportunity to express our apologies for our hotel not having reached your expectations. Kindly be informed, that we are officially a 4-star hotel set in 3 different complexes and even though the setting obviously did not seem to be to your liking, we wish you would have read your agent's hotel description or even visited the Hotel's official web page to find out more information about the premises as well as the facilities, prior to your booking. As a hotel we take great pride regarding our staff service and cleaning standards, still we accept all criticism and your comments will be discussed at length with our staff members to ensure improvement. All in all, we would have loved to have been given the chance to talk to you during your stay and try to rectify anything that was not right. Hopefully, your next visit on the island will be more enjoyable... Regards, The Management

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
Aufenthalt von 7 Nächten im August 2019
Antwort von Giannoulis Hotels & Resorts am 19. Aug. 2019
Dear Guest, Thank you so much for your kind words and compliments!! We are honored to read that you had such a pleasant stay here with us and we are already looking forward to seeing you again in the near future. Best regards, The management

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
De la réception, en passant par les bars, les restaurants et la chambre, tout était très bien
Aufenthalt von 7 Nächten im Juli 2019
Antwort von Giannoulis Hotels & Resorts am 7. Aug. 2019
Dear Guest. Thank you very much for choosing to spend your summer holidays here with us and for your excellent scoring!! Your kind words are much appreciated! We are looking forward to welcoming you again in the near future!! Warmest regards. The management

10/10 – Hervorragend

Anda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Juli 2019
Antwort von Giannoulis Hotels & Resorts am 5. Aug. 2019
Dear Anda. Thank you so much for your excellent scoring and for choosing to spend your summer holidays here with us! We are looking forward to welcoming you again in the near future!!! Warmest regards, The management

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 14 Nächten im Juli 2019
Antwort von Giannoulis Hotels & Resorts am 18. Juli 2019
Dear Guest, Thank you very much for your excellent scoring! We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

10/10 – Hervorragend

Olga

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice place for a family vacation
Very nice friendly personnel. Great place, location, food, animation program in the day and evening, quit clean beach and pool - everything one needs for a nice vacation. All the requests we had were handled quickly. We highly recommend this place for a family vacation.
Aufenthalt von 8 Nächten im Juli 2019
Antwort von Giannoulis Hotels & Resorts am 15. Juli 2019
Dear Mrs. Olga, Thank you so much for choosing to spend your summer holidays here with us and for your positive feedback! As you mention, our hotel is ideal for family holidays beside the beach. Finally, we would like to especially thank you for the recommendation of our hotel to other potential guests! We hope that you will give us the chance to seeing you again in the near future! Warmest regards

8/10 – Gut

Werner

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great family holiday,go during UK school holiday
This hotel is made by the staff, they are awesome and all deserve a pay rise. We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind. It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!! The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!! It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over. Maybe we went wrong time of year for guest from UK(early June). I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision. We will miss Santa Marina, until next 😀
Aufenthalt von 6 Nächten im Juni 2019
Antwort von Giannoulis Hotels & Resorts am 22. Juni 2019
Dear Werner, Thank you so much for taking the time to share your experience of your stay with us and for all of your kind words and compliments!! We are happy to read that you had such a pleasant stay and that you enjoy our person attention and care! The management and the staff our hotel wish you all the best and we are already looking forward to seeing you again in the near future! Warmest regards, The management

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Giannoulis Hotels & Resorts am 20. Mai 2019
Dear Guest, Thank you very much for taking the time to rate us! The feedback of our guests is very important and useful for us in order to upgrade our services to the highest level. Please take some more time to provide us some more information about your experience. We hope that you will give us the chance to welcoming you again in the near future. Best regards.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 7 Nächten im April 2019
Antwort von Giannoulis Hotels & Resorts am 19. Apr. 2019
Dear Guest, Thank you very much for taking the time to rate us. We hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future. Best regards, Giannoulis Hotels & Resorts

6/10 – Okay

Viktorija

Gut: Sauberkeit und Personal & Service
Myg og dårlig internet på værelset
Det var rent og pent på hotellet, personale venlig, men vi kunne ikke sove roligt pga myg om natten... derudover næsten ingen internet på værelset og den samme noget kedelig morgenmad. Vi har savnet pandekager eller spejleg som bliver lavet når vi kommer til morgenmad, maden har tit været lun eller for kold især ved luknings tid.
Aufenthalt von 7 Nächten im Oktober 2018
Antwort von Giannoulis Hotels & Resorts am 22. Okt. 2018
Dear Mrs. Viktorija, Thank you very much for choosing to spend your holidays here with us and for your feedback. We would like to inform you that the management and the staff of our hotel are already informed about your notices in order to proceed with all the necessary moves. Moreover we would like to especially thank you for your compliments to our staff members. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im September 2018
Antwort von Giannoulis Hotels & Resorts am 16. Okt. 2018
Dear Guest, Thank you very much for taking the time to rate us and for choosing to spend your summer holidays here with us. We hope that you will give us the chance to welcoming you back again in the near future. Best regards, The management

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 2 Nächten im September 2018
Antwort von Giannoulis Hotels & Resorts am 22. Sept. 2018
Dear guest, Thank you very much for taking the time to rate us. It would be very useful for us to take some time and share your experience of your stay with us. We hope that you will give us a second chance to welcoming you again in the near future. Best regards. The management.

6/10 – Okay

Verifizierter Reisender

Not very impressed
Bed and facilities were good, but room and bathroom were tiny and we asked to move to accommodate my pregnant wife but they did not allow this. The customer service was not great. The food at breakfast was also not great. Location was good and the beach and the pool were great.
Aufenthalt von 3 Nächten im September 2018
Antwort von Giannoulis Hotels & Resorts am 15. Sept. 2018
Dear guest, Thank you very much for choosing to spend your summer holidays here with us and for taking the time to share your experience of your stay. We are sorry to hear that the given room was not meeting your needs. However the total size of our rooms is clearly reported on the detailed descriptions of each room type, in order to avoid any misunderstandings. Moreover, as we inform you during your stay, our hotel was fully booked and there is no any alternative solution. Thank you very much once again for your feedback and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

10/10 – Hervorragend

Odd Ragnar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Flott basseng og fin strand
Aufenthalt von 7 Nächten im September 2018
Antwort von Giannoulis Hotels & Resorts am 10. Sept. 2018
Dear Odd Ragnar, Thank you very much for your excellent scoring and for choosing to spend your summer holidays here with us! We are happy to see that you had a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future! Best Regards, The management

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice, just needs a few tweaks
The hotel was nice and the staff were friendly although not always that attentive. Rooms are quite small and there not enough sunloungers for the guests.
Aufenthalt von 1 Nacht im September 2018
Antwort von Giannoulis Hotels & Resorts am 10. Sept. 2018
Dear Guest, Thank you very much for your feedback and for choosing to spend your summer holidays here with us! The number and the positions of the sun loungers on the beach in front of our hotel are placed following the rules and the directions of the environmental service of the municipality. It is impossible to put 450 sun loungers on the beach. However, sun loungers are available in the pool areas so all of our guests have the opportunity to enjoy the sun. Regarding your notice about the attention of our staff members, we would like to inform you that we are always doing our best in order to provide personal attention to each of our guests. However, the management and the staff of our hotel are already informed about your comment. After all, we hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future. Best regards, The management.

6/10 – Okay

Peter, UK

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Best part is location and setting but...
Beach setting and courtyard dining under the stars and trees were the highlight. But room was very small, shower room tiny. air conditioning poor (did not cool very much), buffet was good selection but was not kept very hot so luke warm food was the norm and what ever time you ate. All inclusive was fair. Staff were mostly pleasant, friendly and efficient. Mani at the hotel bar was brilliant at remembering your drink choices. When complained about AC at main desk was told by one gentleman 'that this is Greece'. We were not impressed - We paid for AC...
Aufenthalt von 10 Nächten im August 2018
Antwort von Giannoulis Hotels & Resorts am 7. Sept. 2018
Dear Mr. Peter, Thank you very much for your review and for all your kind words about our staff members and our all inclusive program. We are sorry to hear that you faced some issues with the air condition system in your room. However, during the season some technical failures might be faced and we are always doing our best in order to fix them as soon as possible. Moreover, we would like to notify you that the management and the staff of our hotel are already in After all, we hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future! Best regards, The management

8/10 – Gut

Verifizierter Reisender

Fint.
Oppholde var fint. Hyggelige service arbeidere. Rent og fint. God buffe. Var ikke mye å gjøre på kveldene utenom å leke med kattene på parkeringen. Til de av dere som velger å bo her så husk å mat kattene.
Aufenthalt von 7 Nächten im August 2018
Antwort von Giannoulis Hotels & Resorts am 31. Aug. 2018
Dear guest. Thank you very much for choosing to spend your summer holidays here with us and for your review. We are happy to read that you had a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 – Hervorragend

Tigran

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekt familieresort
Fantastisk udsigt fra restaurant, super strand, Super service, god morgenmad – med friskpresset appelsinjuice, flere flotte pools, gode aktiviteter for børn. Det eneste jeg kan sætte finger på er lidt få små værelser med lit for hårde senge.
Aufenthalt von 16 Nächten im August 2018
Antwort von Giannoulis Hotels & Resorts am 27. Aug. 2018
Dear Tigran, Thank you so much for your kind words and for your excellent scoring! We are happy to read that you had such a pleasant stay here with us and that you enjoy all of our facilities and services! The management and the staff of our hotel are already informed about your notices in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future! Warmest regards, The management

10/10 – Hervorragend

Stylianos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2018
Antwort von Giannoulis Hotels & Resorts am 25. Aug. 2018
Dear Mr. Stylianos, Thank you so much for your excellent rate and for choosing to spend your summer holidays here with us! We hope that you will give us the chance to welcoming you again in the near future! Warmest regards, The management

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Kiva hotelli lähellä ranta. WC ja suihkutilat tarvitsee kyllä vähän päivitystä. Ystävällinen henkilökunta ja toimiva paketti.
Aufenthalt von 14 Nächten im Juli 2018
Antwort von Giannoulis Hotels & Resorts am 11. Aug. 2018
Dear Guest, Thank you very much for taking the time to review us and for your kind words. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Giannoulis Hotels & Resorts am 31. Juli 2018
Dear Guest, Thank you very much for taking the time to rate us and for choosing to spend your summer holidays here with us! We hope that you had a pleasant stay and that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 – Hervorragend

Silvio, Napoli

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel con spiaggia privata
Ottimo hotel Hotel con spiaggia privata Buona colazione. Buona pulizia, ben posizionato tra Chania e le migliori spiagge della zona nord ovest. Si può godere degli extra gratis(wi fi, straio) solo con alle inclusive o via Express.
Aufenthalt von 8 Nächten im Juli 2018
Antwort von Giannoulis Hotels & Resorts am 27. Juli 2018
Dear Mr. Silvio. Thank you so much for your kind words and for the excellent scoring!! We are happy to read that you had a pleasant stay here with us and we hope that you will give us the chance to welcoming you again in the near future!! Best regards, The management

8/10 – Gut

John, Danmark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dejligt 4 stjernet hotel på stranden
Vi havde en skøn uge på Santa Marina beach hotel og vi fik indfriet forventningerne, bortset fra manglen på amerikanske pandekager 😎
Aufenthalt von 7 Nächten im Mai 2018
Antwort von Giannoulis Hotels & Resorts am 1. Juni 2018
Dear John, Thank you very much for your review and for all of your kind words! The management and the staff of our hotel are already informed about your notices regarding the American pancakes in order to proceed with all the necessary moves. We are looking forward to welcoming you again in the near future. Best regards, The management.

8/10 – Gut

Céleste

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Très bel hôtel très bien placé avec sa terrasse tout près de la plage La chambre un peu petite et la salle de bains pourrait être améliorée
Aufenthalt von 4 Nächten im Mai 2018
Antwort von Giannoulis Hotels & Resorts am 1. Juni 2018
Dear Céleste, Thank you very much for your review and for your lovely photos! We are happy to learn that you had a pleasant stay here with us. Regarding your mentions, we would like to notice that the management and the staff of our hotel are already informed about them in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 – Hervorragend

ramur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice quiet area
Enjoyed our room & the staff services very much!Only improvement would be for a larger bathroom.
Aufenthalt von 3 Nächten im Mai 2018
Antwort von Giannoulis Hotels & Resorts am 28. Mai 2018
Dear ramur, Thank you very much for your excellent scoring and for choosing to spend your summer holidays here with us! We are happy to learn that you had a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future. Best regards. The management.

10/10 – Hervorragend

Marie-Claude

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beach time
Fantastic resort with great pools and beach. I will go back again.
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Giannoulis Hotels & Resorts am 22. Mai 2018
Dear Marie-Claude, Thank you so much for your kind words and for choosing to spend your summer holidays here with us!! We are happy to learn that you had such a memorable stay and that you are planning to visit us again. Looking forward to your next arrival!! Best regards, The management

10/10 – Hervorragend

Lena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2018
Antwort von Giannoulis Hotels & Resorts am 21. Mai 2018
Dear Mrs. Lena, Thank you very much for your excellent scoring and for choosing to spend your summer holidays here with us. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 – Hervorragend

Ras

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
buffet kunne være bedre manglede græske spisaliter
Antwort von Giannoulis Hotels & Resorts am 7. Mai 2018
Dear Ras, Thank you very much for choosing to spend your summer holidays here with us and for your excellent scoring! Regarding your comment about our served dishes, we would like to notice that most of the tastes of our meals based on international cuisine in order to meet the needs of most our guests. However, the management and the staff of our hotel are already informed about your notices in order to proceed with all the necessary moves. We are looking forward to welcoming you again in the near future. Warmest regards, Giannoulis Hotels & Resorts.