Hotels in Groom

„Sehr gutes Hotel, Personal super freundlich. “

„Filthy. The light switch on the wall runs the bedside lamps, which are not plugged in the refrigerator microwave air conditioner and TV are all plugged into one wall socket and they keep them unplugged so they don’t show it out. There’s no place else to plug in a cell phone, a laptop, anything You pull out the bed to plug in something? It is filthy underneath the bed behind the hotel and next to the hotel is trash everywhere. There’s no place to take your pet. I have a service dog and there was ...

„Rooms were very clean. The staff was very helpful and friendly. The hotel itself was well maintained. Breakfast was average for hotels. There was a design flaw with the shower. You couldn’t enter the shower on the side where the water controls were which made it difficult to turn the water on without getting ice cold water spraying on you. I would highly recommend this hotel.“

„Please do not stay with them. Reservation for a week and had something pop up and could not stay the last two nights. They will be nice and lie to your face about being able to get a refund. When I tried to get it they blamed Expedia for not giving it back when it is up to the hotel discretion. Customer service is terrible. Will not be staying again.“

„We stayed for 5 days (couple), yet the cleaning service is unprofessional 1. upon arrival the toilet was still dirty from the previous visitor. It got cleaned immediatly and the staff gave us water and chips as compensation 2. one day when we used our room during cleaning time, we told the staff upon leaving that our room still needs cleaning yet they missed it - even though we had left a good tip the day before These are standard things that should work in a hotel of this category - thus ...