Hôtel près de Grosvenor Casino, Manchester, Manchester

« Always a good stay. Attention to detail and friendly staff. »

« Hotel is conveniently located, it is stunning from the moment you walk in the front door. The atmosphere is welcoming and beautifully themed. We had a room with 2 large double beds which were very comfortable. The room was an excellent size with everything we needed and more. Its stunning, clean, lots of towels, robes, mini fridge, tea making facilities and a lovely choice of toiletries. Staff were friendly and helpful. »

« Un séjour très agréable en plein centre-ville. Depuis l’hôtel tout est accessible facilement et le personnel est aux petits soins Un hôtel que je dois recommander chaleureusement ! »

« Très bien dans l’ensemble sauf que la smart TV ne fonctionnait pas pour ce type d’établissement je trouve que c’est pas normal »

« Emplacement idéal »

« Worse experience ever. Check-in was meant to be 5pm but I wasn’t given access until around 8:30pm due to their own failure to provide entry details, despite repeated attempts to contact them. When I finally got in, the room was clearly used and filthy with towels on the floor and with rubbish left behind. I then had to wait even longer to be moved to a different room. This is basic hospitality and they completely failed. The staff didn’t even offer a simple apology or any sort of compensation,...

« The suite and the staff are friendly, especially the concierge who welcomed me and gave me advice Everything available in the suite and clean »

« Friendly staff. Great breakfast. Clean rooms and facilities. »

« Unique themed hotel. Got a free upgrade. »

« Ensemble correct »

« All great! Great location, comfortable and spacious room on the top floor, very clean. »

« Belle chambre mais un peu petite. Bien située près du tramway à st-peter square »

« Lit double très petit et pas dans un très bon état »