Strandhotels Guanaja

„I have rated the Hotel excellent because of the staff that runs it. The issues we incurred were not due to the hotel, but to the local power company. The local power company does not serve the locals well. They are currently (during our visit) turning the power off at random times. Often times we were without wifi (due to power outages) and could not charge our phones for the same reason. “

„I had booked a villa online through Expedia. The reservation went through and they charged my card, so I assumed it was confirmed. The morning we were leaving for Guanaja I emailed them about providing us an airport shuttle. They claimed they did not have our reservation on record! Someone at the hotel made a mistake somewhere, and instead of accommodating us to another villa (which they said they had available at first, but then all of a sudden they were all "under maintenance") they said they ...