Suite

Bewertungen von The Garden Hotel Guangzhou

5 out of 5
The Garden Hotel Guangzhou
368 Huanshi Dong Lu, Guangzhou, Guangdong

Bewertungen

8.8

Hervorragend

556 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
308 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
78 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
31 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
27 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.8/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Hans-Joachim

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very confortable stay
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Service Manager - Chad am 6. Dez. 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best in Guangzhou
My favourite in this area. Okay, also have Special rate with my company in China. But service, comfort. Excellent. Modern. Arround you find excellent Restaurants, cheap to high class. Shopping also. I Love it
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Guest Service Officer at The Garden Hotel am 10. Juni 2019
Dear Alexander, Thank you for taking the time out to write such an amazing review of your stay here with us at The Garden Hotel. I'm very glad to know that the overall experience has been impressive and your stay was comfortable and productive. I hope we will have a pleasure of hosting you again for your future visits to Guangzhou! Kind regards, Kate Guest Service Officer

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best Hotel
Best hotel in this area. Special for foreigner, Internet is full Open. Clear, very friendly staff. Excellent.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Garden Hotel am 19. Dez. 2018
Dear Alexander, Thank you for sharing your feedback with us! We're glad to know that your happy with our hotel services and facilities to accomodate you well during your stay with us. Once again thank you for your kind compliments and we hope to see you again soon!

8/10 – Gut

Dirk

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Ist ok aber teuer
Recht gut gelegenes Hotel, ziemlich teuer, Servicepersonal mit hohem Verbesserungspotenzial sowohl qualitativ, sprachlich als auch von der Freundlichkeit her. Finnische Sauna klein und rund, keine Liegemöglichkeit. Fitnessbereich ok und ordentliche Geräte.
Aufenthalt von 2 Nächten im November 2017
Antwort von island am 18. Dez. 2017
Dear Dirk, Thank you for taking the time to write a review of your recent stay here with us. Your comments have been noted and will certainly be shared with the rest of our team. I hope we continue to have the opportunity of hosting you again in the future! Regards, Brian Ding Guest Experience Manager

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2017
Antwort von island am 28. Nov. 2017
Dear Peter, Thank you for your positive comment. We are glad to read that our service are meet your expectation, and that we were able to deliver a great stay experience. Those comments will certainly be shared with our Operations Teams. We are looking forward to serving you again. Regards, Brian Ding Guest Experience Manager

10/10 – Hervorragend

Armin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable and well situated hotel
Very nice and spacious room with separate sleeping room and two individual air conditions for living and sleeping room. Big bathroom with separate toilet and separate shower and bath tub. Very attentive and helpful service staff. The english of the waiters in the restaurants is a bit limited but they understand. Will use this hotel again in the future.
Antwort von General Manager am 31. Okt. 2016
Thank you for taking the time to share your thoughts with us. We were happy to hear that we gave you a memorable experience that stayed with you beyond your departure. We look forward to welcoming you again in the near future.

10/10 – Hervorragend

Jenny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Service has been excellent
Aufenthalt von 2 Nächten im April 2024
Antwort von Senior Guest Service Manager-Tina am 28. Apr. 2024
Dear Valued Guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Fey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Garden hotel have the best location in Guangzhou
Aufenthalt von 3 Nächten im April 2024
Antwort von Senior Guest Service Manager-Tina am 28. Apr. 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Dennie

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Service Manager - Chad" am 26. Apr. 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

2/10 – Ungenügend

eili, brooklyn

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Senior Guest Service Manager-Tina am 27. Apr. 2024
Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life! Sincerely

10/10 – Hervorragend

CHUN BENG

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the surrounding
Aufenthalt von 2 Nächten im April 2024
Antwort von Senior Guest Service Manager-Tina am 25. Apr. 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

4/10 – Schlecht

Iming

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Overreached and extra inquisitive staff by the elevators making you feel uncomfortable, and undertrained and non-English speaking waiters and waitresses in the cafeteria not understanding what American coffee with milk on the side means.
Aufenthalt von 3 Nächten im April 2024
Antwort von Senior Guest Service Manager-Tina am 24. Apr. 2024
Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life! Sincerely

10/10 – Hervorragend

Damian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy buena
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Service Manager - Chad am 22. Apr. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

6/10 – Okay

David

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Property is dated for what I paid but it was during the Canton fair. It’s really a 3 star hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Experience Manager - Chad am 22. Apr. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. We regret to hear you that your stay experience did not meet your expectations. Additionally, we apologize for any issues you have reported during your stay and any inconvenience caused. Please believe that this is definitely not our service standard. We have always been committed to providing high-quality service to every guest, and the satisfaction of the guest's stay experience is definitely our only firm goal. Our management team attaches great importance to your feedback and will make improvements to address any shortcomings in our work, continuously improving the quality of guest service. We sincerely look forward to serving you again, giving us the opportunity to personally apologize to you and create a different travel experience for you.

10/10 – Hervorragend

Raj kumar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location near metro bus all kind transportation foot people all languages people here
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service Manager - Chad" am 20. Apr. 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Lazaros, Elliniko

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the oldest and most luxurious hotels in Guangzhou! Fantastic rooms, astonishing lobby with a waterfall and peaceful garden!
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Service Manager - Chad" am 20. Apr. 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Yung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service Manager - Chad" am 13. Apr. 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

albert

Aufenthalt von 3 Nächten im April 2024
Antwort von Senior Guest Service Manager-Tina am 27. Apr. 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Wei

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
这个花园酒店总体入住体验感觉还是很不错的。 酒店前厅装修很有中国历史文化底蕴。 工作人员也很热情,服务周到。 后花园的瀑布也很美。
Aufenthalt von 2 Nächten im April 2024
Antwort von 宾客体验经理-Chad am 7. Apr. 2024
尊敬的宾客,感谢您选择下榻繁花绽放的广州花园酒店并在此留下您的宝贵点评。我们很高兴看到您对我们的认可,并给予了我们好评。我们相信,深入体验一座城市,值得去探索它的美食,艺术和自然。广州花园酒店位于越秀区繁华的环市东商圈,出门右手边即是地铁五号线淘金站,交通便利。其拥有的21000平方米的深氧自然花园,观18米双瀑布飞流直下,感受绿意盎然、繁华似锦的岭南园林美景,是您城央度假的星选之地。这里不仅仅是一间酒店,广州花园酒店各处遍布历史文化艺术打卡点待您探寻解密。红楼梦镶金壁画的壮观精美,与金龙藻井交相辉映。古希腊爱奥尼克风格旋转木楼梯,与大堂中西合璧;桃园馆中的桃园三结义、三英战吕布等待您前来解锁。作为一间广州城市地标酒店,广州花园酒店拥有828间客房,4家米其林餐厅,多间各具特色的无国界餐厅,欢迎您前来一一体验和探索。期待能够再次为您服务,让我们继续为您打造经典非凡的花园之旅。祝您生活愉快!

10/10 – Hervorragend

Mohamad

Aufenthalt von 8 Nächten im März 2024
Antwort von Guest Service Manager - Chad" am 14. Apr. 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

PABLO COBO

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Siempre cómodo el hotel, pero mucha construcción alrededor.
Aufenthalt von 6 Nächten im März 2024
Antwort von Senior Guest Service Manager-Tina am 25. März 2024
Dear Valued Guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Hong Sze

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Senior Guest Service Manager-Tina am 26. März 2024
Dear Valued Guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

6/10 – Okay

isaac

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Manager - Chad" am 21. März 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

YIFEI

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Manager - Chad am 6. Apr. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

Julie

Mit der Familie gereist
Gut: Ausstattung
Room is a little old , and bed is not comfortable
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Experience Manager - Chad am 14. März 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. We regret to hear you that your stay experience did not meet your expectations. Additionally, we apologize for any issues you have reported during your stay and any inconvenience caused. Please believe that this is definitely not our service standard. We have always been committed to providing high-quality service to every guest, and the satisfaction of the guest's stay experience is definitely our only firm goal. Our management team attaches great importance to your feedback and will make improvements to address any shortcomings in our work, continuously improving the quality of guest service. We sincerely look forward to serving you again, giving us the opportunity to personally apologize to you and create a different travel experience for you.

10/10 – Hervorragend

Julie

Room is not that saturated.
Aufenthalt von 1 Nacht im März 2024
Antwort von Senior Guest Service Manager-Tina am 10. März 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Weiyi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a fabulous place with a lovely garden and many excellent dining options. Highly recommend this place to whoever travelling to Guangzhou.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service Manager - Chad am 8. März 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

Yee man

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Senior Guest Service Manager-Tina am 9. März 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Chan Ka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good services
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Senior Guest Service Manager-Tina am 1. März 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

10/10 – Hervorragend

Nelson

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Service Manager - Chad am 16. Feb. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

KOREA

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Service Manager - Chad am 2. Feb. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

Shek On

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service Manager-Joel am 21. Jan. 2024
尊敬的宾客,感谢您选择下榻繁花绽放的广州花园酒店并在此留下您的宝贵点评。我们很高兴看到您对我们的认可,并给予了我们好评。我们相信,深入体验一座城市,值得去探索它的美食,艺术和自然。广州花园酒店位于越秀区繁华的环市东商圈,出门右手边即是地铁五号线淘金站,交通便利。其拥有的21000平方米的深氧自然花园,观18米双瀑布飞流直下,感受绿意盎然、繁华似锦的岭南园林美景,是您城央度假的星选之地。这里不仅仅是一间酒店,广州花园酒店各处遍布历史文化艺术打卡点待您探寻解密。红楼梦镶金壁画的壮观精美,与金龙藻井交相辉映。古希腊爱奥尼克风格旋转木楼梯,与大堂中西合璧;桃园馆中的桃园三结义、三英战吕布等待您前来解锁。作为一间广州城市地标酒店,广州花园酒店拥有828间客房,4家米其林餐厅,多间各具特色的无国界餐厅,欢迎您前来一一体验和探索。期待能够再次为您服务,让我们继续为您打造经典非凡的花园之旅。祝您生活愉快!宾客服务经理- Joel

8/10 – Gut

Yuk Nam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will use it again
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Guest Service Manager - Chad am 16. Jan. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

shachar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Assistant Front Office Manager - Jin am 9. Jan. 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Yun Jing

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Senior Guest Service Manager-Tina am 13. Jan. 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

2/10 – Ungenügend

Eduardo

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life! Sincerely

10/10 – Hervorragend

Yue Sang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

2/10 – Ungenügend

dawei david

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
太脏了 房间连续三天出现蟑螂 太恐怖了
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
尊敬的宾客,广州花园酒店感谢您的支持并向您致以诚挚的问候。很遗憾得知您此次的入住体验未能达到您的预期,同时,对于您反馈的相关房间卫生状况问题问题,以及因此给您带来的不便之处,我们在此深表歉意。请相信,这绝对不是我们的服务标准。我们一直致力于为每位宾客提供优质的服务,客人的入住体验满意度绝对是我们唯一坚定的目标。非常遗憾酒店在您入住跟进中没有解决到您的问题。我们的管理团队对您的反馈高度重视,务必会针对工作中的不足,加以改进,不断提高对客服务质量。我们衷心期待能够再次为您服务,给予我们一个向您亲自致歉以及为您打造不一样旅居体验的机会,祝您生活愉快!

2/10 – Ungenügend

dawei david

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
尊敬的宾客,广州花园酒店感谢您的支持并向您致以诚挚的问候。很遗憾得知您此次的入住体验未能达到您的预期,同时,对于您反馈的相关房间卫生状况问题,以及因此给您带来的不便之处,我们在此深表歉意。请相信,这绝对不是我们的服务标准。我们一直致力于为每位宾客提供优质的服务,客人的入住体验满意度绝对是我们唯一坚定的目标。非常遗憾酒店在您入住跟进中没有解决到您的问题。我们的管理团队对您的反馈高度重视,务必会针对工作中的不足,加以改进,不断提高对客服务质量。我们衷心期待能够再次为您服务,给予我们一个向您亲自致歉以及为您打造不一样旅居体验的机会,祝您生活愉快! 资深宾客服务经理-Tina

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

10/10 – Hervorragend

FUK ON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
很好!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
尊敬的宾客,感谢您选择下榻繁花绽放的广州花园酒店并在此留下您的宝贵点评。我们很高兴看到您满意此次的入住体验,并给予了我们肯定与好评。我们相信,深入体验一座城市,值得去探索它的美食,艺术和自然。1980年,世界著名设计大师-贝聿铭先生高瞻远瞩,融合传统与现代的元素,结合岭南文化特色,为广州花园酒店进行了整体建筑概念设计。打卡建筑大师经典佳作,为您此趟旅行更添风采。广州花园酒店为您提供热情的服务,难忘的体验和经典美食之旅。酒店拥有21000平方米的深氧自然花园,828间客房以及多间各具特色的无国界餐厅,加上我们的26个历史文化艺术打卡点,是您商务出行和休闲度假的绝佳选择。在中西文化与自然生态相融合的超凡体验中,令宾客尽享惬意,是我们始终如一的使命。我们衷心希望广州花园酒店能够成为您旅居广州的首选之地。祝您生活愉快!

10/10 – Hervorragend

Marcos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 30. Dez. 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

8/10 – Gut

Wong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay
The breakfast was good with variety. The room size was a bit small, but clean. Staff cleaned the rooms well every day. I stayed for 8 nights, wished the hotel had some benefits such as restaurant vouchers or small gifts for long stay guests.
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina" am 22. Dez. 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

minxi

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina" am 22. Dez. 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

6/10 – Okay

Lawrence, Dora Creek

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good nice hotel with excellent staff.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 18. Dez. 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

ching

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Ok
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Senior Guest Service Manager-Tina am 18. Dez. 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

10/10 – Hervorragend

Mohammad

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Service Manager - Chad" am 15. Dez. 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

scott

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ABOVE The Best Of the Best!
Amazing hotel. I have never had service at any hotel as good as the Garden! Very foreigner-friendly! The staff speaks amazing English—a shout-out to Billy at the service desk, who went the extra mile for us. When we come back, we will be staying at The Garden Exclusively!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Service Manager - Chad am 10. Dez. 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 – Gut

Kar Ki

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is excellent however the surrounding area is under heavy subway construction, stores closed early and extra walking because lost in blocked construction maze especially when it’s dark.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Guest Service Manager - Chad" am 7. Dez. 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 – Hervorragend

Ping Fai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
標準國際五星酒店
酒店的整體清潔令人感覺很舒適,中餐廳服務更為美滿,食物也很有水準。酒店地點也很好非常方便。
Aufenthalt von 2 Nächten im November 2023
Antwort von Senior Guest Service Manager-Tina am 17. Nov. 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely