No.1 Xicheng South Road, Lingui District, Guilin, Guangxi
Bewertungen
8.6
Hervorragend
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
20 von insgesamt 44 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
20
16 von insgesamt 44 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
16
6 von insgesamt 44 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
6
1 von insgesamt 44 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
1
1 von insgesamt 44 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
1
9.2/10
Sauberkeit
8.6/10
Personal & Service
8.0/10
Ausstattung
9.0/10
Zustand der Unterkunft
8.0/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Chul
18. Sept. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lack of communications
Everything was pretty good except that there was hardly anybody who could speak clear English..
Chul
Aufenthalt von 3 Nächten im September 2023
2/10 – Ungenügend
Wai Yee
5. Juli 2023
Wai Yee
Aufenthalt von 3 Nächten im Juni 2023
10/10 – Hervorragend
PING
Mit der Familie gereist
28. März 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rommy, clean, friendly, good restaurant.
PING
Aufenthalt von 1 Nacht im März 2023
10/10 – Hervorragend
jungkee
12. Dez. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
jungkee
Aufenthalt von 1 Nacht im Dezember 2021
8/10 – Gut
Verifizierter Reisender
23. Juni 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Snowy.Zhou am 25. Juni 2019
Thank you very much for your comments, and your affirmation is the motivation for us to continue to work hard. I hope that we can make you so satisfied now and always make you feel warm. Unfortunately, the good time is always so short.We are looking forward to seeing you again.
10/10 – Hervorragend
Verifizierter Reisender
18. Juni 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice room and good location
Nice bed and good location. Hotel is clean. Breakfast can be improved.
Verifizierter Reisender
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Snowy am 21. Juni 2019
Hi my friend,
Thank you very much for your full mark comment. Your affirmation is the motivation for us to continue to work hard. I hope that now and in the future we can always make you so satisfied and have a warm feeling.
6/10 – Okay
Verifizierter Reisender
1. Mai 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
staff speak poor english , location of hotel is too far from downtown (40 minutes taxi ride )
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2019
Antwort von snowy.zhou am 14. Mai 2019
Appreciate for choosing our hotel for your stay, and sorry for our English communication did not satisfy you in place, hotel will put more efforts on training to staff language. Regarding our location, actually we are more like a corporate hotel quite close to the municiple government and manufacturing area, kindly for your next option on destination.
6/10 – Okay
Ekaterina
9. Apr. 2019
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Уровень недотягивает
В целом отель неплохой, но все недочеты создают неприятное впечатление. Постельное белье нельзя назвать новым. Кондиционер в номере очень плохой, не поддерживает температуру. Вода в бассейне слишком холодная.
Ekaterina
Aufenthalt von 3 Nächten im April 2019
Antwort von Snowy.Zhou am 14. Mai 2019
Dear guests, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
4/10 – Schlecht
Darrell, Canada
Mit der Familie gereist
29. März 2019
Gut: Sauberkeit
THe air conditioning didn’t work. They were unable to fix it or provide us with another room. The wifi was terrible. Staff were somewhat unwilling or reluctant to find solutions to the problems. The hotel is a bit out of the way from central Guilin; in some ways the staff were unacommodating
Darrell
Aufenthalt von 3 Nächten im März 2019
Antwort von snowy.zhou am 14. Mai 2019
Dear Darrell, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
10/10 – Hervorragend
Verifizierter Reisender
20. März 2019
Gut: Sauberkeit, Personal & Service und Ausstattung
Verifizierter Reisender
Aufenthalt von 1 Nacht im März 2019
Antwort von snowy.zhou am 26. Apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 – Hervorragend
mina, richmond
18. Feb. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
new building, bath room is designed excellent. nice front desk
mina
Aufenthalt von 1 Nacht im Februar 2019
8/10 – Gut
JL, Washington DC
12. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We got an updated to delux room in the same date we arrived to the hotel. It is nice and room is clean. Staff is very polite and helpful!
JL
Aufenthalt von 1 Nacht im November 2018
Antwort von Lily am 14. Nov. 2018
Dear customers, thank you for choosing to stay at the guilin fupeng sheraton hotel and give us good comments. We will make continuous efforts to strive for a better check-in experience for every customer. We look forward to your staying at the guilin fupeng sheraton hotel again
8/10 – Gut
Brian, Kent, UK
22. Okt. 2018
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Nice hotel to stay at, in a very nice location.
However the breakfast is a big let down as more often than not the buffet breakfast foods were cold, drinks offered poor quality for Five star hotel.
The door man dies not greet guest let alone assist with any baggage, so finally we would not return to this hotel.
Brian
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von snowy zhou am 1. Nov. 2018
Dear value guest: encapsulated in a word, thank you for you choice with us, and thank you for your recognition of the friends and the suggestion, will us for breakfast and other facilities for regular maintenance, to perfect every detail, to provide you perfect check-in enjoy is one of the biggest encouragement for us, your satisfaction will give us infinite power!Fu peng is willing to be a friend with every guest.Let fupeng become your journey in the rest stops, we will meet you with the most enthusiastic full state, let you feel comfortable in the process of check-in, warm, looking forward to your next arrival ~~
10/10 – Hervorragend
Verifizierter Reisender
9. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best hotel that I’ve ever stayed. My first time booking a five star hotel and it exceeded my expectation.
Verifizierter Reisender
Aufenthalt von 1 Nacht im September 2018
Antwort von Snowy Zhou am 26. Sept. 2018
Dear Valued Guest,
thank you for choosing to stay at guilin fu peng sheraton hotel.We will try our best to provide each customer with a better experience. We look forward to your re-stay in the guilin fupeng sheraton hotel. We will continue to provide quality and efficient service.
8/10 – Gut
HIDEYUKI
29. Juli 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
HIDEYUKI
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Snowy Zhou am 26. Sept. 2018
Dear Valued Guest,
thank you for choosing to stay at guilin fu peng sheraton hotel.We will try our best to provide each customer with a better experience. We look forward to your re-stay in the guilin fupeng sheraton hotel. We will continue to provide quality and efficient service.
8/10 – Gut
WY, 香港
28. Juli 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unexpected 2 night Stay
Son had to stay here as he had an accident and was unable to continue his holiday. Stayed here two nights until he could fly home. Great Hotel, service, staff.
Helen
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Snowy Zhou am 8. Okt. 2018
Dear : Thank you very much for your stay in fourpoints by sheraton guilin lingui , It is our greatest honor to get your affirmation.We are always committed to providing each guest with a clean and comfortable living environment and meticulous and thoughtful service.We are very happy that our efforts have been recognized by you, your satisfied smile is the biggest return after our hard work.Sincerely looking forward to your next stay at the fu peng sheraton hotel. Wish you a happy life ~~~
10/10 – Hervorragend
Terry, Canada
28. Mai 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kindly provided a wheelchair for my use which was wonderful. I would not have been able to get around without it.
Terry
Aufenthalt von 3 Nächten im Mai 2018
Antwort von Snowy Zhou am 8. Okt. 2018
Dear Valued Guest, thank you for choosing to stay at four points hotel by sheraton guilin lingui .We will try our best to provide each customer with a better experience. We look forward to your re-stay in the four points hotel by sheraton guilin lingui. We will continue to provide quality and efficient service.
10/10 – Hervorragend
Verifizierter Reisender
13. Apr. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Hotel is non smoking, clean rooms are new and comfortable.
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2018
Antwort von Customer manager am 16. Apr. 2018
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assistance, please dial "0" for help. Look forward to see you again.
10/10 – Hervorragend
Verifizierter Reisender
31. März 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel on airport side of city
Four Points Sheraton is a modern, well-appointed hotel . I chose it because I was just spending the one night before flying out in the early morning and was not interested in visiting the tourist sites in the city. The room was large, modern, and clean with a great bathtub. The gym and pool are quite nice. There is a shopping mall and many Chinese restaurants in the area.I used room service which was quick and good. The staff was very helpful and language was not an issue.
Verifizierter Reisender
Aufenthalt von 1 Nacht im März 2018
Antwort von Customer manager am 16. Apr. 2018
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assistance, please dial "0" for help. Look forward to see you again.
8/10 – Gut
chingchiek
3. Sept. 2017
Gut: Sauberkeit und Komfort des Zimmers
Air conditioner was poor, warm in the room
chingchiek
Aufenthalt von 2 Nächten im August 2017
Antwort von Four Points by Sheraton am 8. Sept. 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
6/10 – Okay
John, Tokyo
2. Sept. 2017
Gut: Sauberkeit und Komfort des Zimmers
Be good stay without noisy children
It was very comfortable to stay but many children were noisy at lobby.
you must check these condition for other guests.
John
Aufenthalt von 4 Nächten im August 2017
Antwort von Bailey Hu am 4. Sept. 2017
Dear Valued Guest, Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
8/10 – Gut
Joep
28. Juli 2017
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
New hotel already on downward slope.
Hotel was good but staff lacked service orientation. Luggage was only taken care of after request and in the restaurant staff was invisible.
Joep
Aufenthalt von 1 Nacht im Juli 2017
Antwort von Four Points by Sheraton am 2. Aug. 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
6/10 – Okay
ローズ, Tokyo
29. Juni 2017
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
10/10 – Hervorragend
SOPHIE
13. Juni 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay
Great hotel with nice and big room. Only one inconvenient the place which is far away of the city center
SOPHIE
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Four Points by Sheraton am 27. Juni 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
8/10 – Gut
Verifizierter Reisender
25. Apr. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Problème avec le terminal de paiement le Debit des frais à bien été débité mais le crédit de la garantie ne s'est pas fait ! À suivre.
Verifizierter Reisender
10/10 – Hervorragend
helen, singapore
11. Apr. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice view from my room
Nice and comfortable . Closed to shopping mall. If provided room service breakfast will be better .
helen
Antwort von Bailey Hu am 27. Apr. 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
10/10 – Hervorragend
Verifizierter Reisender
31. März 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean hotel
Very clean room
Verifizierter Reisender
Antwort von Four Points by Sheraton am 27. Apr. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
직원들이 친절하고, 가격대비 훌륭한 시설, 서비스 입니다. 다만 신개발 지역이라 호텔주변이 약간 외곽지고 사람들과 자연이 없어 좀 삭막합니다. 호텔 내부의 시설과 환경은 만족스럽습니다.
Eugene
8/10 – Gut
YOUNGSOON
2. Nov. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
편안하고 좋았음
YOUNGSOON
8/10 – Gut
beyo43
31. Okt. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Far out
A new hotel in a developinng part of town. Definitely not a 5 star hotel. Large rooms. Empty room fridge. Poor turndown service. Netter stay closer to town centre.
beyo43
10/10 – Hervorragend
Ying
29. Okt. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
New, clean and good value
Enjoy!
Ying
10/10 – Hervorragend
Arthur
16. Okt. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and spacious
Except that the wifi was very poor for my foreign phone, everything else was good.
Arthur
10/10 – Hervorragend
Verifizierter Reisender
27. Sept. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
깨긋하고 서비스가 좋은 호텔
호텔 서비스가 훌륭하고 청결함. 가족여행으로 투숙한 호텔로 훌륭하였음.
Verifizierter Reisender
10/10 – Hervorragend
Natalie
22. Sept. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient for hotel, nice clean room
We only stayed here for one night as it was fairly close to the airport under half an hour. We were upgraded on arrival to a suite, our room was very big with a seperate lounge, clean and had a nice nug bathroom.
Natalie
8/10 – Gut
Verifizierter Reisender
16. Sept. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel room and facilities were excellent
Location was the only problem since it was far away from Downtown, other than that all was perfect including the breakfast buffet.
Verifizierter Reisender
8/10 – Gut
Mark, Istanbul
29. Aug. 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel close to Guilin Airport
It's a good, modern and clean hotel with comfortable rooms, close to Guilin Airport, on the way to Yangshuo.
My plane landed past midnight to Guilin and my guide for Yangshuo area recommended that I stay here for the first night rather than drive a further 75 munutes to stay in Yangshuo. I think it was a good advice if you dont mind a pack/unpack cycle.
Mark
10/10 – Hervorragend
Ka Yu
25. Mai 2016
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ka Yu
thanks for chosing stay with us. And hope the landscope of guilin as well as our service impress you a lot. looking forward to see you again in our hotel next time you come to Guilin
8/10 – Gut
Verifizierter Reisender
2. Apr. 2016
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Comfortable bed. Far from tourist central.
Excellent new facilities with comfortable bed like you would see in a 4 star hotel. Unfortunately the great price we got on Expedia did not include the fancy breakfast buffet with big selection. They told us it would be 80 RMB (US$12) to add breakfast if you add it at the check in desk, but if you pay at the breakfast buffet it is $138 RMB (US$21). There are not really any other breakfast options at 7:00 am because the mall next door is closed at that time, and there is nothing else within walking distance. So pay the overpriced breakfast or eat moon pies from the gift shop.
I never realized how sprawling big Guilin is now. It can take over an hour to drive from one side of the city to the other, and this hotel is far from the traditional tourist area with the pagodas on the lake where the shopping spots and major restaurants are. Personally I think it was worth it because most of the downtown hotels look like cockroach/bedbug city from the outside anyway.
Verifizierter Reisender
Antwort von Bailey Hu - Fourpoints by sheraton guilin am 5. Juni 2016
Thank you for chosing stay with us. Sorry for the inconvience caused by the misleading information of breakfast. We offer in-room-dinning and you can order your meal and eat them in your room as well. For the sightseeing, our hotel is 30-minute drive from downtown area in Guilin, and it's the meeting point of Yangshuo, Lonji terrace and Huixian marsh. Any problem related to transportation you can ask our chief concierge for help. Looking forward to staying with us next time in Guilin.
10/10 – Hervorragend
Mark, Laurel, Md
6. Okt. 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
I enjoyed the week I spend at this location while seeing the tourist sites in Guilin. Opened last year still has that new feeling as it approaches it's first anniversary. The staff was more than helpful with suggestions for off the beaten path sites. The hotel is 20 minutes from downtown and there are not many cabs around. The staff will have one waiting for you if you call down 15 minutes before you leave with the address written in Chinese if needed. The concierge staff will give the direct number to the desk if needed while traveling around town to translate for you. Not many Americans stay here but the staff will go out of their way to make you feel at home.
Mark
Antwort von Four Points by Sheraton Guilin,linggui am 21. Dez. 2015
Dear Valued Guest.
Thank you for taking your time to share with us . We are delighted to know that you had a nice holiday in our hotel. Four Points by Sheraton Guilin, lingui in accordance with integrity, contracted , comfortable ,bring you a wonderful experience . Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!
6/10 – Okay
Zahra, Switzerland
25. Aug. 2015
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Good and clean
It was good. Persennel were freindly.
Zahra
Antwort von Four Points by Sheraton am 18. Dez. 2015
Dear Valued Guest. Thank you for providing your kind feedback about your recent stay with us . We are delighted to know that you had a nice holiday inour hotel. Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!
8/10 – Gut
Christopher, Dublin
10. Juli 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Close to Guilin airport
Nice hotel but felt isolated. Used it to stay in Guilin before getting early morning flight
Christopher
Antwort von Four Points by Sheraton am 18. Dez. 2015
Dear Valued Guest. Thank you for taking your time to share with us . We are delighted to know that you had a nice holiday in our hotel. Four Points by Sheraton Guilin, lingui in accordance with integrity, contracted , comfortable ,bring you a wonderful experience . Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!