4/10 Médiocre
Jennifer H.
2 oct. 2025
Les points faibles : Propreté
Disappointed to say the least. Do not be deceived by the pictures in the advertisement. We found a broken hot tub filled with dirty water, trash around the patio and porch, and maintenance issues like rotten, broken stairs. When we followed up with the owner about the lost amenities and the outdoor space’s condition, he gave excuses and appealed to technicalities. My personal favorite was him arguing that we should have never expected use of a hot tub amenity because he "removed the spa" from the listing when the hot tub broke a couple months back. No mind that the advertisement pictures highlight the spa, the check-in instruction texted day-off included instructions for finding the spa remote, there is no mention of the spa being broken in the description, and Vrbo is literally prompting me as I write this review to mention the hot tub in their "ideas." We got the same song and dance about the other amenities or issues. Broken fire pit- he had no idea! Broken stairs- first he heard of it! Nonfunctional jacuzzi tub- you had to use the hidden panel that is never mentioned in any of the check-in or rental information! How lucky that NOTHING broken or misleading is this owner’s responsibility. Just stay a hotel. There won’t be a camera pointed at your "private” pool.
Jennifer H.
Séjour de 2 nuits en septembre 2025