Hôtel près de Hacienda Floresta, Caracas, Caracas

« The staff was really attentive and helpful. The overall experience was really good. Excellent location, the beds were comfortable and the room very clean. Might just need a little upgrade on the furniture. But nevertheless a good hotel and would totally recommend »

« This is a first class facility with English speaking(a rarity in Venezuela) well trained staff. Everything is impeccable. »

« Excellent , my home in Caracas »

« Personnel correct et sourient au moment de la mise en place du service client. Il y en a eu, meme, ceux qui m'ont appele directe par mon nom de famille c'est que j'apprecie. Donc que un staff de reception competent, orientee et personalise. L'hotel ete plain de surveillance militaire dedans et dehors avec un perimetre de 10 blocks sur le quartier. Des garde-corps qui surveillent des portes chambres et de fois meme interdisent l'access au couloirs du shopping center. Pas envie d'y retourner avec...

« Go eat and have a drink somewhere else, the only restaurant left is expensive and they cannot prepare much of the covltails because they do not have the ingredients »

« Es una empresa que tiene abandonado el hotel, pésimo servicio. Después de las 10 pm tienes que ingresar por la rampa de estacionamiento porque el personal de recepción se retira del establecimiento. »

« Pésimo pague por esta aplicación y cuando llegamos nos dijeron que no había reserva que no había nada que no trabajaban con ninguna plataforma y cobraron de nuevo »

« The room was clean, comfortable, and well maintained. The staff was welcoming, professional, and always ready to help. The breakfast was fresh with a good variety of options, and the location was very convenient, especially for travelers. Overall, it was an excellent stay and I would gladly recommend this hotel. »