Dear Axel,We are delighted to hear that you had a great experience with us at the Sofitel Legend Metropole Hanoi! We strive to provide exceptional service and comfortable accommodations to all of our guests, so your feedback is greatly appreciated. We hope that you will stay with us again soon!Sincerely,

Dear Mr. Nico, Thank you so much for sharing with us your personal thoughts about your recent visit here in Sofitel Legend Metropole Hanoi. I regret to hear that we were unable to meet your expectations this time. Please let me express my sincerest apologies for any inconvenience caused. We aims to provide excellent quality service along with well-appointed products leading to happy. Your comments have been shared to the team members and moving forward, we will ensure that appropriate measures are observed to continue our improvement. It is still with hope to have another opportunity to show to you what the Sofitel brand is really known for. Kind regards, Linh Chi NGO Guest Experience and Quality Manager Sofitel Legend Metropole Hanoi

Dear Danny, Thank you for taking the time to provide us with your feedback. We sincerely apologize for any shortcomings you may have experienced during your stay with us. We strive to provide all of our guests with a positive and enjoyable experience, and we regret that we did not meet your expectations on this occasion. Your feedback is important to us and will be taken into consideration as we work to improve our services in the future. We hope that you will give us another opportunity to better serve you in the future and provide you with a more satisfactory experience. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Dear xiangyu,Thank you for sharing your positive feedback about your recent stay with us. We are delighted to hear that you enjoyed our hotel's convenient location, friendly staff, and delicious breakfast.We are glad that our central location in Hanoi was convenient for your visit, and we always aim to provide a comfortable and well-located base for our guests to explore the city.Our team works hard to create a welcoming and friendly atmosphere for all our guests, and we are pleased to hear that you found our staff to be friendly and accommodating during your stay.We are also thrilled that you enjoyed our delicious breakfast offerings. Providing a satisfying dining experience is important to us, and we are happy that you were able to start your day with a delicious meal.Thank you for choosing to stay with us, and we look forward to welcoming you back when you return to Hanoi in the future.Sincerely,

Dear Christopher,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.We truly regret that your experience did not meet your expectation. Please let us express our sincerest apologies for any inconvenience that you may encounter during your stay with us. We hope to have more details of your feedback so we could review with our team to continue our improvement.We hope to have the chance of welcoming you back in the near future when we will strive to make your stay seamless and enjoyable.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Dear Guek Eng,Thank you very much for sharing your valuable feedback with us after your stay on Hotels.com. It is our hope that we will have the opportunity of welcoming you back soon.Warm regards,

Dear Sharon,I would like to thank you on your encouraging and supportive review on Hotels.com.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

Dear Genki,We are so grateful for your 5-star review on Expedia. Thanks for sharing your rating with us and our team.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

Dear nelly,Thank you for your review and for choosing our hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our hotel facilities and service. Rest assured that we will certainly share your generous words of praise with our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely,

Dear James,We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. It is always a pleasure to receive positive feedback.We look forward to welcoming you back in the not too distant future. Sincerely,

Dear julius,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.We look forward to the opportunity to welcome you back in the near future for another enjoyable stay at Sofitel Legend Metropole Hanoi.Sincerely,George KoumendakosGeneral Manager Sofitel Legend Metropole Hanoi