Ist THE SILK GRAND PREMIUM HOTEL & SPA haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei THE SILK GRAND PREMIUM HOTEL & SPA?

Dieses Hotel bietet keine Parkplätze.

Wann ist der Check-in bei THE SILK GRAND PREMIUM HOTEL & SPA?

Der Check-in ist zu folgenden Zeiten möglich: 14:00 Uhr–jederzeit.

Bietet THE SILK GRAND PREMIUM HOTEL & SPA einen Shuttle zum Flughafen?

Ja, es wird ein Flughafentransfer angeboten, der auf Anfrage verkehrt. Es fällt eine Gebühr von 450000 VND pro Fahrzeug an.

Wo befindet sich THE SILK GRAND PREMIUM HOTEL & SPA?

Dank der ausgezeichneten Lage (Distrikt Hoàn Kiếm) ist dieses Hotel zu Fuß gerade mal 5 Minuten entfernt von: Altes Haus und Nachtmarkt in der Altstadt von Hanoi. Ebenfalls höchstens 15 Minuten entfernt: Hoan-Kiem-See und St.-Joseph-Kathedrale Hanoi. Bahnhof Hanoi ist zu Fuß in 24 Minuten zu erreichen.

THE SILK GRAND PREMIUM HOTEL & SPA Bewertungen, Angebote & Fotos 2025

Zur Gegend

THE SILK GRAND PREMIUM HOTEL & SPA in Hanoi liegt im Stadtzentrum. Hồ-Chí-Minh-Mausoleum gehört zu den wichtigen Sehenswürdigkeiten. Wer auch die Natur der Region bewundern möchte, sollte Folgendes besuchen: Hoan-Kiem-See und West Lake. Ebenfalls einen Besuch wert sind diese beiden Highlights: Food Street Tong Duy Tan und Botanischer Garten Hanoi.

Zum Reiseführer für Hanoi

10/10 – Hervorragend

Jose

30. Aug. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I liked the service and the staff was great breakfast was good the room was always clean and I liked the friendly staff

Aufenthalt von 7 Nächten im August 2025

10/10 – Hervorragend

seungju

15. Aug. 2025

Gut: Personal & Service

직원들이 아주 친절함 바로 옆에 맥주거리와 야시장이 열리기 때문에 밤에도 구경할 것들이 아주 믾음

Aufenthalt von 6 Nächten im August 2025

8/10 – Gut

Verifizierter Reisender

14. Juni 2025

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Good location/ value

This hotel is good for the value and location. Breakfast is standard. I stayed here on 2 separate occasions. The first time it was fine that I booked to return a few weeks later when I was passing through Hanoi. During my 2nd stay the AC kept turning off which is a punishment in during the summer heat/humidity. I called 5 times over 2 days and then just kept going restarting it and saying sorry. I was unable to sleep during my stay. Additionally during both stays the wifi was spotty in the rooms so FaceTiming was difficult. So for those reasons, I cannot wholly recommend this place.

Aufenthalt von 2 Nächten im Juni 2025

6/10 – Okay

Tiffany

19. Apr. 2025

Gut: Personal & Service

Verbesserungswürdig: Zustand der Unterkunft

It was ok. It’s a very old property and not the cleanest but the staff was nice and they had free breakfast in the morning.

6/10 – Okay

Anthony

Mit einer Gruppe gereist

19. Apr. 2025

Gut: Personal & Service

initially moved into a standard room which was absolutely tiny. There was barely enough room to get around the bed. It was too small for one person let alone two people. For $6 more pn I was moved into a larger room which was still small but far better value. Rooms in this part of town are small but also very cheap and great value. Breakfast was adequate. The staff here are fabulous. The location is perfect, 50m to all the main restaurant and bar areas. Great live music just around the corner in the next street.

Aufenthalt von 3 Nächten im April 2025

6/10 – Okay

Stefano

Mit dem Partner gereist

26. März 2025

Gut: Personal & Service und Ausstattung

Convenient for exploring Hanoi

Aufenthalt von 1 Nacht im März 2025

10/10 – Hervorragend

Masatomo

21. Feb. 2025

Gut: Sauberkeit und Personal & Service

朝食も美味しくて、ビール通りなどへのアクセスも良く非常に満足でした。

Aufenthalt von 11 Nächten im Februar 2025

4/10 – Schlecht

Arnaud

18. Feb. 2025

Gut: Sauberkeit und Personal & Service

The room I had was definitely not for 2 people. It's a bed and an unclosed bathroom with no fan so the whole room gets super humid when you shower, but that's fine, I can live with that. The part that was so annoying is there's a mechanical sound, a water pump or something that goes on and off every few seconds, 24h a day, ear plugs aren't enough, you still hear it and it has the potential to drive you mad. They knocked very loud and a few times on my door in the morning while I was asleep which is not great. Check in was easy and quick, the reception staff was super nice, with good English, five stars to them.

Aufenthalt von 2 Nächten im Februar 2025

2/10 – Ungenügend

Sarah

Mit der Familie gereist

17. Feb. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Rats! Stains! Noise! The hotel was very rundown and shabby and, although the towels and sheets were clean, everything was very old and stained. There were rats running around in the ceilings and floorboards day and night! The noise feom the reception area can be heard loudly in all of the rooms. Cooking smells from the kitchen and from nearby restaurants were in the room constantly and making my clothes smell. The staff were quite chaotic and unprofessional at times. Not worth the price - we stayed in much better places nearby for the same price. The location is very good though - right in the middle of the Old Quarter.

Aufenthalt von 4 Nächten im Februar 2025

10/10 – Hervorragend

Chris

14. Feb. 2025

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Hotel management and staff were very helpful with the stay, arranging site seeing excursions and with laundry service. Room was small, but nice, and had a large bathroom. View was looking over Hanoi Old Quarter from 6th floor. Breakfast was simple, not huge options, but enough to get what you need. Easy walking distance of many old quarter shops and restaurants. Took some effort to find as Google Maps places you in wrong spot a block west of actual location, but if you look for the building address you will find it.

Aufenthalt von 5 Nächten im November 2024

10/10 – Hervorragend

Roshni

11. Feb. 2025

Aufenthalt von 1 Nacht im Februar 2025

8/10 – Gut

Alfred, woodbridge

Mit einer Gruppe gereist

21. Jan. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Stuff was excellent, a very good breakfast convenient to bus lines Railroad Station many attractions. Excellent Spa service

Aufenthalt von 6 Nächten im Januar 2025

8/10 – Gut

Nimet, TAMPA

16. Jan. 2025

Gut: Sauberkeit und Personal & Service

8/10 – Gut

R

15. Jan. 2025

Gut: Sauberkeit

Room with a view from the toilet!

We arrived very tired. Our room we paid for was room with a city view. The only window in the room was inside the shower cubicle in the toilet. When we spoke to the manager he said we have a city view...but i said its from inside a shower cubicle. He said sorry we cannot move you . We will see if a rooms available tomorrow. That day came and we decided after opening our luggage just to stay in that room as we were too tired to start moving again. When we told the manager he said thats a good idea your room is better anyway. So, were not happy with this. We never stay in a room without a window especially when we pay for a city VIEW! The hotel was clean, breakfast was good. Location was fantastic!

Aufenthalt von 4 Nächten im Januar 2025

10/10 – Hervorragend

Phuc

Mit einer Gruppe gereist

30. Dez. 2024

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Aufenthalt von 4 Nächten im Dezember 2024

8/10 – Gut

MASAHIRO

7. Dez. 2024

Gut: Sauberkeit und Personal & Service

The facilities in the annex were old but the beds were fine. Unfortunately there was no hot water in the shower.

Aufenthalt von 3 Nächten im Dezember 2024

10/10 – Hervorragend

Shaina

17. Nov. 2024

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Aufenthalt von 1 Nacht im November 2024

10/10 – Hervorragend

Kim Hong

Mit der Familie gereist

4. Nov. 2024

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

This place is clean & efficient. Staff are wonderful.

Aufenthalt von 2 Nächten im Oktober 2024

6/10 – Okay

Ava

Mit der Familie gereist

29. Okt. 2024

Gut: Sauberkeit und Personal & Service

The building is old, including the rooms. The. The worst hotel stayed during the vacation

Aufenthalt von 1 Nacht im Oktober 2024

8/10 – Gut

Dennis

5. Sept. 2024

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Aufenthalt von 1 Nacht im September 2024

8/10 – Gut

Luis R

8. Aug. 2024

Aufenthalt von 3 Nächten im August 2024

10/10 – Hervorragend

Ethel

4. Aug. 2024

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Breakfast was good, tour they are selling is very expensive, you can find better price outside the hotel.

Aufenthalt von 4 Nächten im Juli 2024

8/10 – Gut

helen

19. Juli 2024

Gut: Personal & Service

Friendly staff, cleanliness

Aufenthalt von 5 Nächten im Juli 2024

8/10 – Gut

Tin

12. Juli 2024

Gut: Personal & Service und Zustand der Unterkunft

Aufenthalt von 6 Nächten im Juli 2024

8/10 – Gut

Tin

12. Juli 2024

Gut: Personal & Service und Zustand der Unterkunft

My stay on the 5th floor was decent. It looks recently renovated and they tried to make it look premium, but you could tell it was a bit of a rush job and not much thought was put into the layout. But those are cosmetic details and aren’t deal breakers. The bed is made, but don’t think sheets and comforter are changed often. Towels (except shower mat) are changed daily, but do have some stains. One towel was really gross, looked like someone wiped their butt and then folded it back neatly. So I just tossed it on the floor for housekeeping. Kettle was clean, but cups a bit dirty, as if they just poorly rinsed them in the sink because I could see coffee stains. Water bottles, tea, and coffee provided. Good WiFi connection. Since it’s located in the bustling Old Quarter, don’t expect quiet. There were no blinds, just frosted glass so there will be plenty of natural light to wake you. I didn’t mind, but just a word of caution for light sleepers. The staff are very friendly and helpful. I had them take some clothes in the morning for laundry and got it back later that night and was given the weight. I was told to pay at checkout. The next morning, the same receptionist said they made a mistake and I had to pay for an extra kg. I didn’t have time to contest as my driver was waiting. Maybe that’s their tactic, tell you to pay as you leave when you’re likely in a rush and will concede. They need a scale onsite like most other hotels. I would stay again, but avoid other services

Aufenthalt von 1 Nacht im Juli 2024

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