Außenbereich

Bewertungen von Fortune Park Haridwar - Member ITC Hotel Group

4 out of 5
Fortune Park Haridwar - Member ITC Hotel Group
Plot No. 296/2 NH-58 Bahadrabad, Haridwar, Uttarakhand

Bewertungen

8.4

Sehr gut

39 von insgesamt 61 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
9 von insgesamt 61 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 61 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 61 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 61 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.2/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Aishwarya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My parents had a good experience staying there for their annual Haridwar visit.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Aishwarya, We're thrilled to hear that your parents enjoyed their stay during their annual Haridwar visit! It's fantastic to know our hospitable service and comfortable accommodations made their trip memorable. We are looking forward to welcoming them back for their next visit. Your encouraging words motivate us to strive for excellence. We appreciate you taking the time to share their positive experience. Thanks & RegardsShamsher Singh Chauhan

10/10 – Hervorragend

Jatinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent facility and the location. Worth every penny. Would definitely be the 1st in choice next time too.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 18. Apr. 2024
Dear Jatinder, We are delighted to hear that your experience with us was an excellent one. Your positive words about our facility and location are greatly appreciated. It's wonderful to know that you consider us worthy of every penny spent and your first choice for future visits. We look forward to welcoming you back on your next trip and we promise to provide the same level of service and hospitality. Our team continues to strive for maintaining high standards to ensure guest satisfaction. Your continued patronage and suggestions are a vital part of our growth. Once again, it's a pleasure to have you as our esteemed guest. Thanks & Regards,Shamsher Singh

2/10 – Ungenügend

Shachen

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Shamsher Singh am 26. März 2024
Dear Shachen, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future.

10/10 – Hervorragend

Kiran

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Shamsher Singh am 26. März 2024
Dear Kiran, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us

10/10 – Hervorragend

Vinay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Over all excellent
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 9. März 2024
Dear Vinay, We are thrilled to hear your experience was excellent! It's our goal to provide outstanding service and top-quality offerings, and knowing we've met that mark for you is incredibly rewarding. If there's any particular aspect that stood out or anything we could do to make your next visit even better, we'd love to hear it. Your feedback is invaluable in our continuous effort to improve and deliver the best possible experience to all our guests. Looking forward to welcoming you back soon! Thanks & Regards,Shamsher Singh

10/10 – Hervorragend

Vikram

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was extremely hospitable ; rooms were spacious ,modern and very clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Shamsher am 3. Feb. 2024
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.Thank you,

10/10 – Hervorragend

Mridul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff who accommodated every non standard request we had. Thanks a lot!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shamsher am 3. Feb. 2024
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.Thank you,

10/10 – Hervorragend

Harishkumar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay at was excellent the staff were very polite and helpful and we enjoyed our stay
Aufenthalt von 3 Nächten im Januar 2024
Antwort von General Manager am 31. Jan. 2024
Dear Harishkumar, We are thrilled to hear about your positive experience at our establishment! It's always wonderful to know that our guests have enjoyed their stay and found our staff to be polite and helpful. Your kind words have been passed on to our team, which undoubtedly will continue to motivate them to provide top-notch service. We are committed to ensuring each guest feels valued and content during their stay. Your satisfaction and enjoyment are our paramount goals. We hope that on your next visit, we will exceed your expectations once again. Thanks & Regards,Shamsher Singh

10/10 – Hervorragend

JINHO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 8. Dez. 2023
Dear JINHO, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Shamsher Singh

4/10 – Schlecht

SHREEN R

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The Hotel rooms did not have windows opening to the outside, pretty claustrophobic. They don’t inform this during the booking of the rooms. For a double occupancy room only one key is provided.
Aufenthalt von 2 Nächten im November 2023
Antwort von Shamsher Singh am 29. Nov. 2023
Dear SHREEN R, We understand your concerns regarding the layout of our hotel rooms and acknowledge the issue regarding the windows. Our prime focus is on providing a comfortable stay to our guests and we're regretful if you found the rooms claustrophobic. We will certainly highlight this concern to our management for possible future upgrades. Regarding the key provision, I would like to clarify that we provide a single key to ensure the security of the belongings of our guests. The one key per room rule is set in place so that the unnecessary misplacement of keys is avoided. We do have spare keys available on request, and we'll ensure that this option is more clearly communicated to our guests moving forward. We appreciate the feedback and will try to make improvements to enhance the overall guest experience.

6/10 – Okay

SHREEN R

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The Rooms of the Hotel look into the shaft and they don’t mention that during the booking. The staff is nice and friendly
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 28. Nov. 2023
Dear SHREEN R, Thank you for your feedback regarding our hotel rooms. We apologize for any disappointment caused by the view of the shaft not being mentioned during the booking process. We understand the importance of transparent communication and will ensure this information is included moving forward. Your suggestion is appreciated, and we will work on providing more detailed room descriptions to avoid any future confusion. We are pleased to hear that you found our staff to be nice and friendly. Our team takes great pride in providing excellent service, and it is rewarding to know that their efforts made a positive impact on your stay. We value your feedback and will continue to foster a welcoming atmosphere for all our guests. It is important to us that you have a comfortable and enjoyable experience during your time with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Thank you once again for sharing your thoughts with us. Thanks & Regards,Shamsher Singh

10/10 – Hervorragend

satyabala, Boca Raton

Aufenthalt von 1 Nacht im November 2023
Antwort von Shamsher Singh am 18. Dez. 2023
Dear Satyabala Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us

6/10 – Okay

Ankit

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property but reception service is not so great.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shamsher Singh am 27. Okt. 2023
Dear Guest,Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future.Thanks & Regards,

10/10 – Hervorragend

Prashant, Pune

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very nice one night stay in this hotel.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shamsher Singh am 5. Okt. 2023
Dear Guest,Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usThanks & Regards,

8/10 – Gut

Shalini

Aufenthalt von 1 Nacht im September 2023
Antwort von Shamsher Singh am 9. Okt. 2023
Dear Shalini,Thank you for taking the time to leave us a positive review! We're delighted to know you had a good experience with us and hoping to provide you more of the same in the future.Thanks & Regards,

2/10 – Ungenügend

DK

Aufenthalt von 4 Nächten im August 2023
Antwort von General Manager am 15. Sept. 2023
Dear DK, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Shamsher Singh

8/10 – Gut

himanshu

Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 3. Aug. 2023
Dear himanshu, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Shamsher Singh

10/10 – Hervorragend

Rakesh

Geschäftlich gereist
Gut: Personal & Service
If you can ignore the surrounding areas , you will come to like it . From a modest lobby , you will be surprised by very well kept rooms which are clean , efficient and modern . The front office people are genuinely efficient and make all efforts to make guests feel welcome . The restaurant is again efficient if not plush with limited offering but making it up with great hospitality and tasty food . It is about15 to 20 minutes drive ti the Ganga ghats . The surrounding area is a bit of a letdown as it looks like an industrial area with heavy vehicle traffic at all hours .
Aufenthalt von 1 Nacht im Juni 2023
Antwort von General Manager am 29. Juni 2023
Dear Rakesh, Thank you for taking the time to review our hotel. We're glad to hear that you were pleasantly surprised by our clean and efficient rooms, and that you found our staff welcoming and effective. It's equally heartening to know that you enjoyed our restaurant's offerings and appreciated our efforts to deliver great hospitality. We apologize if the surrounding industrial area was not to your liking, and we wish we had control over it. However, we're pleased that you still found the proximity our hotel offers to the Ganga ghats to be convenient. Efforts are surely made to keep our interiors as pleasing and cozy as possible, to take our guests away from the hustle-bustle of the heavy traffic. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back soon. Thanks & Regards,Shamsher Singh

10/10 – Hervorragend

gomty

Gut: Sauberkeit und Zustand der Unterkunft
Very comfortable stay , neat & clean place
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Shamsher Singh am 12. Mai 2023
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.Look forward to welcoming you back.Thank you

4/10 – Schlecht

Prit

Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Neeraj

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Management wasn't professional and reasonable in managing our stay
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Shamsher am 27. Jan. 2023
Dear Guest,Thank you for taking time to review us.We truly value your review, as it helps us to improve and offer Happy Stays for all our guests.May we request you to write on shamsher.singh@fortunehotels.in or share your contact number for us to understand your experience better. look forward to welcoming you back.Happy regards

10/10 – Hervorragend

Saikat

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had major issues with internet. The white list certain urls and black list Netflix. I stayed at many hotels during my journey this one was difficult when it comes to wifi connections and watching things like cnn or fox or Netflix. Spent a lot of time confused initially, they didn’t let me know what to expect when it comes to wifi. If they fixed there internet wifi issues it would be a great place to stay.
Antwort von Shamsher Singh am 16. Jan. 2023
Dear Guest,It was a pleasure having you stay with us at Fortune Park Haridwar.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,

10/10 – Hervorragend

Mridul

Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Shamsher am 9. März 2023
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.Look forward to welcoming you back.Thank you

10/10 – Hervorragend

Sandip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel. Clean rooms. Professional staff.
Antwort von Shamsher am 28. Dez. 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.

10/10 – Hervorragend

Parmjit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall ambience was good. Spacious clean rooms and washroom. Staff at restaurant was excellent. Food stuff was ok. Everything was great but water was not hot enough in shower.
Antwort von Shamsher Singh am 26. Dez. 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that other then hot water issue, which has happened due to some technical fault in boiler,the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.

10/10 – Hervorragend

Bharat

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommended
Brilliant hotel, great food In restaurant plus clean and modern facilities and really friendly and helpful staff
Aufenthalt von 1 Nacht im November 2022
Antwort von Shamsher singh am 28. Nov. 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.

10/10 – Hervorragend

Selvaranee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff in dining room were so polite , friendly and attentive especially Akash. Had a short stay but pleasant memory
Aufenthalt von 1 Nacht im September 2022
Antwort von Shamsher am 7. Okt. 2022
Dear Guest,Namaste!!We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. Look forward to welcoming you back.Thank you,

8/10 – Gut

Abhineet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel, great service.
This is a lovely hotel with excellent food and great service. We went on a family holiday and went to Haridwar and Chandi Devi Temple. I would definitively recommend the hotel.
Aufenthalt von 2 Nächten im August 2022
Antwort von Shamsher am 6. Sept. 2022
Dear Guest,Namaste from Fortune Park Haridwar!It was a pleasure having you stay with us during your recent visit to Haridwar.We thank you for taking time to share your feedback on expedia and are delighted to learn that you found our product, facilities to your satisfaction.It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with The Hotel Team Members.Team Fortune Park Haridwar is working hard to ensure we deliver best of the services.I look forward to meeting you during your next visit to Fortune Park Haridwar.Regards,

10/10 – Hervorragend

Ravi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good overall
The food taste was good not the best we have had in north India.
Aufenthalt von 2 Nächten im November 2021
Antwort von Shamsher am 26. Feb. 2022
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on expedia and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Hervorragend

Siddharth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb Property with Helpful Staff
The best property for a Family stay in Haridwar... This was the third time I've stayed at this property and everything was perfect... The staff is very helpful and accommodating and would go out of their way to help you manage with a small child... Staying here gave me the piece of mind that one always wants during a family vacation... Vinod, Pradeep, Ashish and Dipesh were excellent in their service... Looking forward to coming back soon
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Shamsher am 27. Dez. 2021
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on hotels.com and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with the Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short stay near Haridwar
Our stay was safe, clean and simple. The staff was welcoming and facilities adequate. The only callout was food which we found to be underwhelming.
Aufenthalt von 2 Nächten im November 2021
Antwort von Shamsher Singh am 18. Nov. 2021
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on Expedia and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with the Hotel Team Members. For suggestions/Issues - Food:- I have taken a note and matter will be discussed with the concern HOD to take corrective action. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Hervorragend

Mohit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice property
Neat and clean property with spacious rooms. Staff is also very helpful.
Aufenthalt von 1 Nacht im November 2021
Antwort von Shamsher Singh am 12. Nov. 2021
Dear Mohit, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on hotels.com and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been shared with the Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Hervorragend

Nishkarsh

Aufenthalt von 1 Nacht im Oktober 2021

6/10 – Okay

Sushant

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Standard Service. Not that great.
Okay Hotel. Not as expected and paid for. Rooms were clean and tidy, staff was supportive. Location is at one corner of the city. Biggest disappointment was the breakfast buffet. Nothing seemed appropriate except Aalu Paratha. Pooha was all dry and hard, fruits were also not fresh. Pineapple was very sour. Idli and sambhar were also not good in taste. Overall the whole money of breakfast buffet went in drain.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Shamsher am 22. Juli 2021
Dear Sushant, Warm greetings from all the team at Fortune Park Haridwar. On behalf of the management of Fortune Park Haridwar, I would like to thank you for staying with us. At Fortune Park Haridwar we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you did not like our breakfast buffet spread during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Haridwar. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

10/10 – Hervorragend

Prashant

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My best stay
After long trip reached hotel late night. Reception to checkin the room hardly took anytym.. 3 signatures and thats it.. The speed and politeness of staff impressive. Facility in room good. Courteous staff for room service. Restaurant .. Food and staff both good. Covid precautions taken all around. Appreciate sincerity. My best experience of staying in any of the hotels till now.
Aufenthalt von 1 Nacht im April 2021
Antwort von Shamsher am 9. Aug. 2021
Dear Guest, Namaste from Fortune Park Haridwar! It was a pleasure having you stay with us during your recent visit to Haridwar. We thank you for taking time to share your feedback on Expedia and are delighted to learn that you found our product, facilities to your satisfaction. It was an honor to have you as our guest and encouraging review from an experienced traveler such as yourself are most gratifying. Your words of appreciation has been conveyed with Hotel Team Members. Team Fortune Park Haridwar is working hard to ensure we deliver best of the services during this difficult Covid-19 situation. I look forward to meeting you during your next visit to Fortune Park Haridwar. Regards,

10/10 – Hervorragend

Raman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Hotel in Haridwar
The rooms were very neat and clean, Dinner and Breakfast was superb. Just a little away from the main town but rest everything was great.
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Shamsher Singh am 20. Feb. 2021
Dear Guest, Greetings from Fortune Fortune Park Haridwar! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Haridwar. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park Haridwar, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Park Haridwar and would be delighted to assist you with any requirements. Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Shamsher Singh am 12. Dez. 2020
Dear Guest, It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It’s excellent hotel
It was Amazing
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Shamsher Singh am 12. Dez. 2020
Dear Mr. Agarwal, It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

2/10 – Ungenügend

Pankaj

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We had seven rooms booked , the room AC were not working and there was no hot water in bathrooms. The fire alarm was ringing in morning and reception staff did not know how to switch off or act on it .
Aufenthalt von 1 Nacht im September 2019
Antwort von Gaurav Manhas, General Manager am 7. Nov. 2019
Dear Sir At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Park Haridwar. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Park Haridwar, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers
經濟好選擇
僅因離客戶地點近選擇此間,房間乾淨,床不好睡,附近很荒涼,但服務人員態度佳。
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Shamsher Singh am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

Vishnu Ram

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

8/10 – Gut

Sudhir

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel.
Nice hotel and hospitable staff. The breakfast and dinner were set menus as it was a weekend stay. Could have been better. The location of the hotel is Bhadrabad and quite far from Haridwar. While booking the hotel accommodation online, this is not clearly mentioned.
Aufenthalt von 1 Nacht im August 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel! Very Clean and well maintained. Food was excellent.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

DR. DEVESH

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

phalgun

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had to call someone to bring a hair dryer; this should be standard in each room
Aufenthalt von 1 Nacht im März 2019
Antwort von Shamsher am 12. Dez. 2020
Dear Mr.Guest It was a pleasure having you stay with us at Fortune Park Haridwar. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. I have shared your compliments with the team members, Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank,s & Regards,