Hotel Heddon-on-the-Wall

« The team are friendly and helpful and our room was spotlessly clean. We had a great Halloween themed cocktail and delicious breakfast. We love staying here! »

« On arrival the man in reception was very welcoming, very pleasant. In fact all the receptionists were very friendly and efficient. The room was standard so not so big though it was very nice. I can’t understand how my sister booked the same type of room on the same date through hotels.com but at a much cheaper price than us. »

« Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will...

« The staff and management were very helpful and obliging . The meals were very good a little to too much food other wise good. »

« Très propre et facile d’accès par l’autoroute . Le lit est cependant très dur et les oreillers aussi! »

« The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

« The room was gorgeous. The clerk Laura was so nice and the restaurant was soooo good!!! Everything was perfect! »

« J’étais déjà venu il y a quelques années dans cette hôtel, et le niveau est excellent, j’apprécie beaucoup cette chaîne, dans des lieux originaux et de très bon goût. Le petit bémol, au restaurant, j’avais pris une salade avec du kale, mais il n’y en avait pas, malgré les affirmations du cuisinier après ma remarque… »

« The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies. »

« Fabuleux hôtel avec de grandes chambres confortables, une piscine, un spa ; en plein cœur de Durham. Personnel attentionné. Hâte de revenir. »

« À proximité de la vie nocturne (pub...) et des transports publics, l'établissement offre toutes les commodités. »

« À proximité du fleuve, salle de sport disponible très bon petit déjeuner et pas très loin de restaurants Le parking et juste à côté de l hôtel »

« Great stay, lovely room that was clean, fantastic amenities. Will definitely return. »

« Room was amazing breakfast was beautiful we got a late check out which was perfect can’t wait to come back »