Thon Hotels à Heroy | Expedia.ch

"Hello, I stayed at your hotel for three nights (from April 3rd to April 6th ). At reception, I was asked whether I wanted daily housekeeping, which I did. On Saturday afternoon, I informed the reception that the room had not been cleaned. The receptionist explained that there was not enough staff and provided me with clean towels instead. On Sunday, the room was again not cleaned. At checkout, I mentioned this to the receptionist, who confirmed that daily housekeeping was indeed recorded in the system. It is very disappointing to pay for a service that was not provided, two days in a row, despite following up. This is not in line with what is expected from this type of establishment."

"Very good room and good view in the room"

"Chambre très agréable, spacieuse et fidèle aux thon hôtels. Comme d'habitude, super petit déjeuner dans une belle salle avec la vue sur le port. Très bien localisé. Attention, parking payant "