2/10 – Ungenügend
Thanh Binh
Mit der Familie gereist
21. März 2026
Verbesserungswürdig: Sauberkeit
I rarely leave reviews, especially negative ones, but this time I feel compelled to share my experience so future renters are aware. I booked accommodation at “Landmark 81 & Vinhomes Lexington” for a short trip, and from the very first night things went wrong.
The bed mattress was placed upside down, which gave me a terrible backache. When I tried to flip it, I discovered the other side was extremely dirty, with a large wet stain. It was obvious this was the reason the mattress had been turned upside down in the first place.
From there, the real nightmare began. No matter how many times I tried to contact the person in charge, nobody was willing to help. The check-in staff told me to reach out directly, but when I called and messaged, the person simply ignored me, even though I could see my messages were read. Expedia also tried to contact the property on my behalf to resolve the issue, but they had no success either. After two days of trying, I gave up and had to move to another accommodation at my own expense.
My advice: avoid this property at all costs.
Thanh Binh
Aufenthalt von 5 Nächten im Februar 2026
