Hôtel près de Casino Horseshoe Bossier, Bossier City, Bossier City

« Decor magnifique, peinture, arts,antiquités déjeuner excellent. Coté négatif trop froid dans la chambre, manquait d'eau chaude »

« DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

« Enjoyed the room the closeness to food entertainment and the staff was very helpful. »

« Superbe chambre, très propre, très spacieuse et joliment decorée. Hôtel très sympa. Nous n'avions que 2 serviettes pour 4 et c'était tres faible en papier toilette. Nous n'en avions plus dès le soir et pas un rouleau d'avance. Nius avons dû utiliser des mouchoirs. »

« We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second...

« This was NOT a good stay! The website was down to check in. The lady at the front desk was rude and left me on hold for someone else to assist me. The keys did not work to get in the building. Each time I left out the room to go outside the building, I had to walk around the building. The keys did not work for the entire weekend!!!! I called to get more towels, the whole day went by and I got nothing. I had to find housekeepers in order to get my own towels. The staff (some of them) was...

« Hotel was under construction. Pool was closed (green & not working). Room smelled like mildew. Boardwalk does NOT look like photos. There are few shops and dilapidated. »

« The bathtub was rusted, room was dusty, parking garage elevator was broken and apparently has been for a long time so you have to walk down the stairs if you need to park on the upper levels. Parts of the hotel did not have ventilation so there was no a/c blowing in the middle of summer . »

« The room booked through expedia was not available. We were downgraded to the old rooms without compasation. When I realized it I insisted but no more rooms like ours were available. What's more, the rooms are dirty and noisy. »

« The staff is what made the overall experience wonderful. Hotel a little run down but was clean . »

« we had a problem with the door lock. Kish took care of it. »

« Pool was down. However the lady made arrangements for us to swim at the sister property »

« If you don't mind older hotels with old carpet and not so perfect maintenance. This is the hotel for you. If you like barely any water pressure this place is also for you. Not so good smell in the whole hotel. Great price for what you get. »

« The room was super humid despite setting the AC on 68, very uncomfortable. The TV worked poorly though staff put in a good effort to try to make it work properly. Staff was a consistent positive but the humid room was grim. I've encountered this in other hotel/motels as well. WTH? Location was nothing special, but was surprisingly quiet given close proximity to a major highway. Breakfast was typical of this type of lodging...reasonably good. Good coffee! Cheerful staff! »