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Bewertungen von The Omni Homestead Resort

4 out of 5
The Omni Homestead Resort
7696 Sam Snead Highway, Hot Springs, VA

Bewertungen

8.4

Sehr gut

411 von insgesamt 810 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 810 Gästebewertungen haben eine Bewertung von 8 - Gut" "
87 von insgesamt 810 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 810 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 810 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

9.0/10

Personal & Service

8.2/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Eliza

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Laura am 17. Mai 2024
Thank you for your 5-5 review! We're grateful for guests like you and hope to welcome you back soon!

10/10 – Hervorragend

Mo

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Laura am 13. Mai 2024
Thank you for your 5/5 review!

8/10 – Gut

SCOTT

Aufenthalt von 3 Nächten im April 2024
Antwort von Laura am 17. Mai 2024
Thank you for your review! We hope to welcome you back soon.

10/10 – Hervorragend

Marilyn

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Waking up to a dog barking at 7:45 am in the next room. Ugh
Aufenthalt von 3 Nächten im April 2024
Antwort von Laura am 8. Apr. 2024
Thank you for your 5/5 review. We're sorry to hear you were woken up in the morning by a barking dog in the next room. We hope the rest of your stay was enjoyable and we hope to welcome you back soon!

10/10 – Hervorragend

Charles

Aufenthalt von 2 Nächten im März 2024
Antwort von Laura am 10. Mai 2024
Thank you for your 5-star review!

10/10 – Hervorragend

Katarzyna

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely amazing!
Aufenthalt von 2 Nächten im März 2024
Antwort von Laura am 8. Apr. 2024
Thank you for your review! We hope to welcome you back soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Laura am 26. März 2024
Thank you for your 5/5 review!

8/10 – Gut

PA

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The service at Woody’s restaurant was horrible. We were told the wait would be ten minutes( it turned out to be 45minutes.) We waited at the bar which the temperature of the room had to be 50 or less. They keep saying they were understaffed but if they were so so unstaffed, they should’ve NOT opened the restaurant. The food was delicious but not worth wasting an hour and an half before getting it.
Aufenthalt von 3 Nächten im März 2024
Antwort von Laura am 8. Apr. 2024
Thank you for your review. We're sorry you had to wait so long and appreciate your patience and understanding. We're glad to hear you enjoyed the food and hope to see you at Woody's again soon.

4/10 – Schlecht

ANDREW

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Laura am 13. März 2024
Thank you for your review. We're sorry to see that your stay fell short of expectations. We welcome the opportunity to receive guest feedback as a way of improving upon the guest experience. Should you feel comfortable sharing, please feel free to reach out to us at The Omni Homestead Resort.

10/10 – Hervorragend

Jaye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is wonderful and customer service top notch. Spa service was excellent. Loved the mineral pools
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Laura am 29. Feb. 2024
Thank you for your 5-star review! We're elated to hear you enjoyed the spa and the mineral pools, and we hope to welcome you back soon!

10/10 – Hervorragend

Angelique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Laura am 28. Feb. 2024
Thank you for your 5-star review! We're ecstatic to see that you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 – Hervorragend

Valeriy

Mit der Familie gereist
A nice resort with a lot of amenities.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Laura am 26. Feb. 2024
Thank you for your review! We appreciate your recognition of The Homestead and her amenities and hope to welcome you back soon!

10/10 – Hervorragend

Alejandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great family weekend getaway at the Omni Homestead! The property is stunning and well kept. Staff is super friendly and helpful. Food was good in all restaurants we tried. Lots of activities for the whole family. Overall a great place to relax and enjoy nature. We will return for sure!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Laura am 20. Feb. 2024
Thank you for your 5-star review! We're so happy to hear you enjoyed your stay with us and appreciate your positive recognition of The Homestead property and staff. We look forward to welcoming you all back again soon!

6/10 – Okay

Lisa

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Liked all the dufferent social areas. the social hour was nice -live music! staff was very good.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Laura am 19. Feb. 2024
Thank you for your review! We're glad to hear you enjoyed the social hour and appreciate your recognition of our staff here at The Omni Homestead Resort. We hope to welcome you back soon!

8/10 – Gut

Steven

Mit der Familie gereist
Gut: Personal & Service
Very historical property. Everything to do is on property. The town is very small and not worth talking about. The restaurants on property are good but quite expensive. Our room smelled musty but not too bad. The SPA is okay and expensive for what you get. I'm glad we went but for me it's a "one and done".
Aufenthalt von 3 Nächten im Februar 2024
Antwort von S am 16. Feb. 2024
Thanks for staying with us! We appreciate your feedback!

6/10 – Okay

Christopher

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We went Tues-Friday and it was VERY empty... gave us "The Shinning" vibes. By Friday it was getting busier for the weekend, which was nice. The spa was expensive and half of it was not working. The hot springs pool had a lot of algae and we didn't go in. The pool and hot tub were nice. The massage was okay. The day use spa is supposed to include a warm room (nice) warming chairs (ok), cold room (was broken), steam room (broken; only was 80 degrees). It was dated and kind of gross. It's an historic building, so probably should give it the benefit of the doubt, but it seemed too large to manage and constant repairs/broken areas. Pet peeve, but not a major issue is that valet parking is required ($35/day) and the car is 5 minutes away, so every time we left felt like a hassle even thought we are in the middle of nowhere. Staff was very friendly and helpful, which was lovely.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von S am 16. Feb. 2024
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

6/10 – Okay

Liqiong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
I enjoyed the activities and dinning experience in the resort. The Warm Spring pool experience was amazing. The food was great. All the staff are super nice. The only complain I have is my room. The heat unit was very loud, and it keeps going on and off, making it very difficult to fall asleep, and would wake up multiple times by the noise even after falling asleep. Our room was right next to the elevator which making it worse. There were a lot of ladybugs on the windows, I am talking about over 50 of them total in 3 windows total. For $500 a night, I am expecting better than this. Besides the room, everything else was amazing. But not getting a good sleep took all the bonus points off for me.
Antwort von S am 15. Feb. 2024
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 – Hervorragend

Hema

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von S am 17. Jan. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

Jack

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Simply wonderful resort with a great staff. We are impressed!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von S am 16. Jan. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 – Okay

Stacey

Aufenthalt von 3 Nächten im Januar 2024
Antwort von S am 15. Feb. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 – Gut

Graciela

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von S am 3. Jan. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von S am 15. Feb. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

Robert

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von S am 2. Jan. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 – Gut

Keith, Adamstown

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place. Only issue were the small double beds. Way too small for two adults - need to change out for Queen size
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von S am 2. Jan. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

Della

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Omni Homestead Resort is breathtakingly beautiful! The new renovations have saved the history and character of this grand hotel while updating it with more modern conveniences. The beautifully decorated grounds and common areas, and especially the grand hall with it’s two story Christmas tree, burning logs in the fireplaces, and gifted pianists playing Christmas tunes on the grand piano made our two night stay here our favorite part of this Christmas.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von S am 26. Dez. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

tiffanny

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von S am 26. Dez. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

Walter, Charlottesville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Homestead does not disappoint.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von S am 26. Dez. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Nice but beware
The decor is brighter than before and pleasant. However the windows no longer can be opened... they were painted shut and therefore there was no fresh air and the room was stuffy. FYI...There was an undisclosed charge of $35 for 'parking' on top of the 'resort charge' of $49. And add about 20% for taxes to the room and those charges. Theatre popcorn $11! Its a nice place but beware of the real cost.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von S am 11. Dez. 2023
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 – Hervorragend

Mallory

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding Remote Resort Worth the Visit
The Omni Homestead Resort is an outstanding remote location that has great service and comfort. It is tucked away in Hot Springs, VA and is majestic during the Winter Holiday Season. Food is expensive but lodging is very reasonable.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von S am 7. Dez. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

Abby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von S am 8. Dez. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

2/10 – Ungenügend

Carmel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When we arrived we were greeted graciously by the valet. (Best thing about the trip!) I registered for 2 queen beds w/a view. We got 2 doubles w/a view of a dumpster. Dead bugs on the window sill and windows so dirty we could barely see out of them. I had to request tissues bc we there were none in the room. Then I called again because we were out of toilet paper. I proceeded to take a shower and discovered that there was no shampoo in the bathroom either! The next day we discovered that refrigerator was not working because we had put some leftovers in it and it was warm so we had to throw them out. My daughters went to get a manicure and the heat was out in the spa. So one of my daughter’s nails wouldn’t dry and the other one’s nails started peeling the next day (gel nail polish usually lasts 2 weeks) not worth the $244 I paid!!! So they offered to pay for our trip to the hot spring pools,(a $90 credit) but I got charged for it anyway! After telling management all of the problems, they still did NOTHING!!!!! I DON’T recommend this place unless you enjoy spending A LOT of money and letting a company like Omni taking advantage of you and steal your money!
Aufenthalt von 2 Nächten im November 2023
Antwort von S am 8. Dez. 2023
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved the history of this hotel, especially the history tour of the hotel. Finally finished with their renovations so everything is quite lovely. Very friendly staff, beautiful common areas, amazing front porch with comfortable sitting and expansive well kept grounds. Great escape in the Virginia mountains.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von S am 3. Nov. 2023
Thanks for your feedback! We appreciate you staying with us and hope to see you again soon!

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantastic property
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von S am 2. Nov. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

Tabea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A beautiful resort with an amazing staff!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S am 1. Nov. 2023
Thanks for staying with us! We appreciate your feedback and look forward to seeing you again soon!

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the Spa Garden, pools and indoor pool. The staff was very friendly, helpful and accommodating.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von S am 31. Okt. 2023
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 – Okay

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Property was beautiful! Service and food below average.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S am 30. Okt. 2023
Thanks for staying with us! We appreciate your feedback!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My family stay was relaxing and comforting. We enjoyed all of the activities that you had to offer.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S am 23. Okt. 2023
Thanks for staying with us! We appreciate your feedback!

8/10 – Gut

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property has been beautifully updated without modifying the historical attributes. The porch is a wonderful place for enjoying the beautiful view of the mountains, reading or having a lovely moment of relaxation. The fire-heaters on the tables are extremely cozy and a nice touch.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von S am 17. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Troy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service staff is absolutely hospitable and professional.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von S am 16. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Claire

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely property but for the price should have had mini bar with snacks in the room and the AC should have worked in the shops in the hotel. Lots of activities to participate in and never leave the property.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S am 16. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Ashton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
AC vibration noise from another room awful. Elevator somewhat undependable and dirty. Bed was wonderful. Need a towel bar in sink area & flush handle came loose in commode-hand tightened now.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S am 9. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Vicky

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von S am 13. Sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Clinton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great trip.
Aufenthalt von 2 Nächten im September 2023
Antwort von S am 11. Sept. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Miles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
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Aufenthalt von 3 Nächten im August 2023
Antwort von S am 31. Aug. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Tammy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the Homestead!!! This was my eighth time, but the first time I’ve stayed there during remodeling in the Main Hall. It was closed to traffic while we were there, Tuesday-Thursday. They opened it the morning we left. Some of my rating reflects that. However, I understand that there’s always remodeling and renovations that need to take place there so I take all of that into consideration, but It did affect the quality of our stay. It was disappointing to spend the money and not get the full effect… especially for my sister, who had never been there before. The food and serving staff in the Jefferson Restaurant were wonderful, absolutely wonderful!
Aufenthalt von 2 Nächten im August 2023
Antwort von S am 28. Aug. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Benjamin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
On the expensive side. Valet parking is not desirable, but no place close to park, and a forced $35 a day to park.
Aufenthalt von 3 Nächten im August 2023
Antwort von S am 25. Aug. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Kaitlin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a beautiful hotel! The grounds and the pool are so well maintained. The rooms are clean and comfortable. The lobby and porch have plenty of places to sit and hang out. Drinks and food are very expensive though. A kids pina colada was $14 by the pool and it was a very small glass! We would definitely come back!
Aufenthalt von 1 Nacht im August 2023
Antwort von S am 21. Aug. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Sung

Aufenthalt von 3 Nächten im August 2023
Antwort von S am 5. Sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Catherine E.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an amazing property -- absolutely stunning with a fascinating history. The grounds are gorgeous and the staff is top-notch. The rooms are spacious and well-appointed and there are lots of activities to keep you engaged, while also offering plenty of ways to simply relax in elegant surroundings. We can't wait to return!
Aufenthalt von 2 Nächten im August 2023
Antwort von S am 14. Aug. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von S am 14. Aug. 2023
Thanks for staying with us. We appreciate your feedback!