Hotel Hugo

« The desk clerk was great! Very friendly young man. I went into my room, set my keys down, went outside to get my suitcase and locked myself out of the room. The clerk smiled and gladly gave me another key, assuring me that it was okay, it happens all the time. »

« Good »

« Overall great stay! »

« We loved the pool and the staff. So friendly and helpful and great with our kids! Our AC went out and had to switch rooms after kids bedtime and staff was efficient and quick to resolve the issue even upgrading our room. The only negatives would be issues with our WiFi & both tvs that never resolved. »

« Surprisingly this is a budget motel. The woman in the office is very pleasant. The room was up to date with newer linens, updated bathroom, great working AC! Microwave, mini fridge, WIFI, ice machine, and great parking. We’ll visit this motel again! »

« The property and rooms were very clean. The staff was very courteous and helpful. »

« Hotel calme pour servir d'etape, une valeur honnête »

« Je suis satisfait de mon séjour à l'hotel mais je ressentais une certaine peur quand je rentrais tard le soir à cause de l'environnement »

« Clean and quiet »

« All of it is clean »

« Very Dirty, obviously no one cleaned the room before our stay: hairs in the sheets, old towel on the floor, dirt on the floor... And I describe the second room, I asked for switching because the first was even dirtier. »

« Not as advertised. »

« Booked this as it was the only hotel within a 30 mile radius with a vacant room. I was placing in a smoking room first and had to ask to be moved to a non smoking room. I was reluctantly moved and treated poorly. The next room was extremely dirty. »

« We arrived before the 3 o’clock check-in and had no problem going ahead and checking into our room. The room was clean. The staff was wonderful. Breakfast was really good. I really can’t think of anything negative other than the elevator made a funky noise a couple of times nice place will stay there again »

« Very friendly staff and cozy rooms »

« Tim was absolutely wonderful! He did an amazing job reassuring me that my child wouldn’t be a bother and even remembered it was her birthday weekend when I checked out! Best customer service experience I’ve had in a long time. »