This listing does not disclose the enormous construction project taking place directly behind the property. Multiple heavy duty machines (earth movers, water trucks, dump trucks, etc. ) began work at sunrise until after 5pm each day. We experienced constant traffic, noise (including back up beeping), no privacy whatsoever. Most moms donât want to put on a bathing suit and go sit in the middle of a construction sight (and Iâm sure the equipment operators just doing their jobs did not enjoy annoyed stares from vacationers.). VRBOâs response was they donât control construction noise. While thatâs true, they do control whether or not they lease a property like this, and, at a minimum should disclose it to customers. VRBOâs customer service was disappointing. My guess is it has been outsourced. We received responses to our requests for help with very polite, broken English apologies, but no resolutions to the issues. We discovered the pool wasnât heated, which we had prepaid. The pool and views were why we chose this rental. VRBO did respond, and over the course of the week, with multiple visits from repairmen, discovered the heater was broken and needed replacement. In the meantime, we had no pool for our stay. We asked early on to be moved to a different rental. They didnât offer any help. They did return the fee we paid for pool heating, which is the minimum one would expect since the service wasnât supplied. I will never trust this company again.
