Hotel Ikoma

« Belle expérience »

« We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We...

« Nice location, spacious tent with luxurious design. We got to watch a group of wildebeest running in front of our tent and also had pumabaa visited too. Staff are very helpful to make our stay memorable and comfortable. Highly recommend. »

« repeated warm water issues, people on the ground try to be helpful, management just waits until you are gone. Same experience for 2 other groups we talked to, everybody just wants to enjoy their time and rather not keep on trying to get their tents fixed. Very few people are here longer than 3 days. »

« Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...

« Danny is the perfect host. He took care of everything and did so much to make our stay special. With Bush side breakfast and dinner with a campfire along with a perfect sundowner, he and the staff ensured our stay was extra special. And of course, Denis our safari game driver made sure we saw everything that one hopes to see in the Serengeti… leopards, cheetahs, hippos, elephants, giraffes, gazelles, impalas… even a serval cat, along with a huge pride of lions full of cubs. Incredibly special...