Städtereisen Île au Cerf

Hervorragend

Location und Zimmer wunderschön. Der Service war teilweise sehr schlecht.

We left this accommodation early as it was not suitable for us due to hygiene issues. The room showed several serious cleanliness and hygiene problems: visible signs of moisture and mould in the bathroom, stained textiles (including towels and curtains), a stained mattress, as well as lampshades and furnishings with clear moisture damage. In addition, there was a strong and unpleasant smell, likely caused by cleaning chemicals and/or dampness. Unfortunately, we also experienced health reactions (severely irritated and reddened eyes, skin reactions and sleep problems), which led us to leave the accommodation earlier than planned. The breakfast, which was booked and paid for separately, did not justify the high price (25 € per person): very basic selection, instant coffee, and overall poor value for money. Upon departure, we raised and documented the issues. During this conversation, we were asked not to leave a negative review, which made us feel uncomfortable. On a positive note, the staff was generally polite. However, the overall condition of the accommodation and the hygiene standards do not meet reasonable expectations in our view.

Hotel liegt ruhig an einem tollen Strand. Die Hotelanlage war sehr gepflegt. Das Essen im Hotel war top. Der Küchenchef hat täglich viel kreatives zubereitet und war immer präsent. Die Zimmer waren gross und schön eingerichtet. Wer Ruhe sucht, ist im Acajou richtig aufgehoben. Lediglich in 10 Autominuten erreicht man Anse Lazio, effektiv eines der schönsten Strände der Welt. Wir können das Acajou uneingeschränkt weiterempfehlen. Es gab nicht zu bemängeln.