I paid extra for an oceanfront room and got a room on the 6th floor that is ocean view and overlooking the pool and this is not an oceanfront rrom. I should have paid less for this room!
I paid for a room with a balcony I checked in at the front desk. The lady told me that the king Ocean view balcony that I paid for was an absolute beautiful view and a great room. Well, she forgot to mention that when I got up there there was a door Walking out to the patio completely locked in the entire place was on the construction so I had no balcony, which was completely unacceptable. They shouldâve notified me of that. I wouldâve went to another hotel but instead they just let me into the room with no notice of anything and letting me know that construction would start at 9 AM in the morning when check out at 11 AM works hotel. Iâve never stayed at. They need to understand. They need to accommodate for their inconveniences and I should be fully refunded back to Expedia because this was terrible and Expedia should cut ties with this Place
I reserved a room with a porch but there was only a locked sliding glass door which led to a 5 story drop. The air conditioner was broken when I got to the room. At check in they tried to charge me for parking even though I didnât have a car. You have to get towels at the front desk but donât find out until you are in the pool so towels arenât very useful
Everything was great! The amenities, the beach, the room. Only thing were the pillows were not comfortable at all!! Extremely hard to sleep they were feathers and your head would fall straight to the bottom.
The stay was absolutely perfect! The ONLY thing we didnât like was that there is no door on the modern shower and with kids that becomes a mess. Lol. Other than that it was perfection.
The property was clean, excellent location with view of the Ocean. We had a shore view which was great. Enjoyed sitting on balcony and listening to the ocean at night and viewing the sunrise in the morning. Also a big plus was the easy access to the beach.