Tägliches nach Wunsch zubereitetes Frühstück (35 EUR pro Person)
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Bewertungen von Mr CAS Hotels - Special Class

Mr CAS Hotels - Special Class
Istiklal Caddesi No: 153, Beyoglu, Taksim, Istanbul

Bewertungen

8.4

Sehr gut

82 von insgesamt 145 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
32 von insgesamt 145 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 145 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 145 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 145 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.4/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Elisabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Hotel und das Personal waren super nett und freundlich. Immer wieder gerne
Aufenthalt von 3 Nächten im September 2023
Antwort von Mr Cas Hotels am 22. Feb. 2024
Dear Elisabeth,Many thanks for your kind words. We are looking forward to welcoming you back. Warmest regards,Front Office Team

10/10 – Hervorragend

Steinchen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Steinchen, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Emre

Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Emre, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Karsten Ken

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Sehr schönes, kleines Boutique Hotel in guter Lage. Die Einrichtung ist etwas in die Jahre gekommen aber dem Charme tut das keinen Abbruch. Sehr freundliches und engagiertes Personal. Das reichhaltige, täglich wechselnde Frühstücksbüffet ist sehr zu empfehlen!
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear Karsten KenThank you for taking the time to leave a 5 point review, we are delighted to hear that yo'd highly recommend our hotel and that you enjoyed the location and breakfast.We are also thrilled to hear that you enjoyed our friendly team, and hope they helped you to feel at home and welcome during your stay.Thank you for choosing Mr Cas Hotels, we look forward to welcoming you back in the future.Kind regards

4/10 – Schlecht

Caroline

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sehr warm im Zimmer, keine Klima! Leider nicht sauber genug… Das Wasser im Waschbecken konnte nicht ablaufen und die Handtücher hatten Löcher Viel zu laut… Diskotheken nebenan und zum Wochenende fand auch noch eine Feier statt Das Frühstück und die Lage waren hingegen gut
Aufenthalt von 7 Nächten im Mai 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear CarolineThank you for taking the time to post on your review of your recent stay with us.I am sorry to hear that we have not managed to exceed you expectations on this stay and that the hotel was not as you had expected. We will certainly be taking on board your comments so that we can collectively work as a team to improve and also for any future plans.The team and I hope to see you back with us here in Mr Cas Hotels, when you are next back in the area.Kind regards

10/10 – Hervorragend

Kadir

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Kadir, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Mikail

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unbelievable good 💙
Aufenthalt von 6 Nächten im März 2022
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Mikail, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Ayhan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Ayhan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Superfreundlich ! Gerne wieder. Top Lage . Historisch für Fans.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Davut inan am 14. Jan. 2020
Dear Valuable Guest, First and foremost thank you for choosing Mr.Cas Hotels and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Your review make great exceed for us as our hotel aims to provide a truly unique experience, and we are pleasant that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Please do not hesitate to contact us if you would like to get more information about Mr.Cas Hotels and Services! Kind Regards Davut İNAN Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Davut inan am 14. Jan. 2020
Dear Valuable Guest, First and foremost thank you for choosing Mr.Cas Hotels and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Your review make great exceed for us as our hotel aims to provide a truly unique experience, and we are pleasant that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Please do not hesitate to contact us if you would like to get more information about Mr.Cas Hotels and Services! Kind Regards Davut İNAN Hotel Manager

10/10 – Hervorragend

Hilal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Magical!
During the Fashion Week I travelled to Istanbul and booked the Mr Cas hotel as it was rumoured to have a nice architecture and featured the museum of a famous Fashion Designer inside the hotel. Apart from the location in the city, which is perfect, the room was very comfortable and the attention received from the staff, and especially Mr Kemal, who checked up on all of the guests regularly, was impeccable. The breakfast was outstanding, by its variety, quality and qantity. The room was clean, as was the rest of the hotel. Most of all I liked the colours and design of the hotel. It had a fresh yet comfortable atmosphere and one was feeling like waking up to a fairytale every single morning. The view, the interior, the lights, everything was breathtaking.
Aufenthalt von 4 Nächten im März 2019
Antwort von Davut inan am 14. Jan. 2020
Dear Valuable Guest, First and foremost thank you for choosing Mr.Cas Hotels and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Your review make great exceed for us as our hotel aims to provide a truly unique experience, and we are pleasant that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Please do not hesitate to contact us if you would like to get more information about Mr.Cas Hotels and Services! Kind Regards Davut İNAN Hotel Manager

4/10 – Schlecht

Kiki, Deutschland

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Die Lautstärke war nicht erträglich. Zum Glück haben wir am 3. Tag ein neues Zimmer bekommen. Die Sauberkeit war ungenügend. Es wurden lediglich die Betten gemacht. Sogar Klopapier wurde nicht nachgefüllt. Das Frühstück war überhaupt nicht gut. Insgesamt ungenügend
Aufenthalt von 7 Nächten im Oktober 2018
Antwort von Mr. CAS Hotels am 9. März 2019
Dear Kiki, Thank you for taking the time to share your experience at Mr Cas Hotels. You review and toughts are really valuable for us. We are glad to see your toughtfull and kindness reviews.Your recommendation and feedback are truly valuable to us as we consider them as the cornerstone for our continuous development. We look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Best Wishes Mr Cas Hotels

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zentral und dennoch ruhig!
Der Aufebthalt im mr.cas hotel war gut Es ist sehr zentral und obwohl man mitten auf dem istiklal caddesi ist, ist es dennoch für die Verhältnisse ruhig! Das Hotel hat seinen eigenen Charme ubd man bekommt sehr viele Infos über die Geschichte des Hauses mit. Von der Dachterasse hat man einen schönen Blick! Wir empfehlen dennoch die 4.oder 5 Etage das Zimmer zu buchen!
Antwort von Serkan am 30. Mai 2017
Vielen Dank

10/10 – Hervorragend

Fatih mehmet

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mr Cas Hotels am 20. Feb. 2024
Dear Fatih, Thank you very much for this kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Gut

marwa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The sound of the club until 4 clock
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Mr Cas Hotels am 20. Feb. 2024
Dear Marwa, Thank you for your kind review and gentle criticism. Our beautiful hotel is in the middle of possibly the most fabulous and crowded street in this part of the world. Despite triple glazing there can be issues regarding outside sound creeping in. We restored the glazing of our windows and they function much much better now. We do hope that you come back and maybe stay at a courtyard room this time? Warmest regards,Front Office Team

10/10 – Hervorragend

MURAT

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
paranın hakkı
konumu çok iyi , parasına göre güzel bir hotel
Aufenthalt von 3 Nächten im November 2023

2/10 – Ungenügend

Waqaas

Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
We would love to know why this review amounts to 1/5 and hope that next time you are here you tell us, dear Waqaas :)Warm regards,Front Office Team

10/10 – Hervorragend

Lucia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Wow! Thank you, Lucia!We are looking forward to your next visit. Warm regards,Front Office Team

10/10 – Hervorragend

EPHRAIM

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Dear Ephraim, Thank you very much. Do come back soon!Warm regards,Front Office Team

10/10 – Hervorragend

Feda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
yes
Aufenthalt von 2 Nächten im September 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Feda, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Justina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Justina, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Mr Andrew

Aufenthalt von 3 Nächten im September 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Dear Andrew, How wonderful to see that you had a nice time at Mr Cas. He are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Peter

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mr. Cas is a beautiful and unique hotel for those looking to stay in a historic hotel but with modern comforts. It’s located on the bustling Istiklal Avenue, so shopping and restaurants are all within walking distance. The hotel is gorgeous with ornate details and fixtures that transport you back in time leading you to believe that the fictional Mr. Cas did once reside there. There’s a mini-museum on the second floor that celebrates some of the building’s real history. My friends and I stayed in the rooms that connect with double doors. The rooms were spacious and well-appointed. I love the smell of the products in the bathrooms and throughout the hotel. The bottles were a little small, so it would be nice if they had full-sized pump dispensers to minimize plastic waste. Also, the grout lines seemed a little dirtier than desired, but it is an old building. The breakfast buffet was a beautiful spread with a little bit of something from everyone. All of the staff was friendly and attentive. One of the rooms had an AC issue when we checked in, but the staff sent us a courtesy bottle of wine and fixed the issue by the evening. They also sent up someone immediately to close the skylight blinds to minimize the room heating up during the day. One annoying thing is that the vanity lighting in the bathroom doesn’t have a switch. The only way to turn it off is to remove the card that activates the power for the room, but then you can’t charge any devices overnight.
Antwort von Mr. Cas Hotels Management am 29. Aug. 2023
Dear Peter Pasco, On behalf of the entire team at Mr. Cas Hotels, I wanted to extend our gratitude for taking the time to share such a good review of your recent stay with us. We are happy to hear that you had a great experience and that our efforts have contributed to making your stay truly enjoyable. Your kind words and positive feedback inspire us to strive for excellence, and we look forward to welcoming you back to Mr. Cas Hotels in the future. Should you have any further comments and suggestions, please do not hesitate to reach out. Thank you for choosing us. Warm regards

10/10 – Hervorragend

Suzan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
The hotel was beautiful and had a very pleasant atmosphere. The staff were all very welcoming and nice and helped us with any concerns. The location was very beautiful for tourists, as we got to explore a nice part of Istanbul. The room was always clean and tidy with a nice smell and was very comfortable to be in (mattress and pillows were very comfortable and clean) Every floor was beautifully designed and the walls were nicely decorated. Very good experience! 10/10
Aufenthalt von 7 Nächten im August 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Dear Suzan,Thank you for this beautifully crafted, review and your perfect depiction of our Hotel, Mr Cas. We are eternally grateful and hope to welcome you back soon. Warm regards,Front Office Team

6/10 – Okay

Marcela

Daha iyi olabilir
Klima yetersizdi kahvaltı Türk kültürüne hitap etmiyor Türk müşteriler ona göre gelsin bir daha kalıcağımı zannetmiyorum...
Aufenthalt von 6 Nächten im August 2023

10/10 – Hervorragend

Maywand

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Dear Maywand,Many thanks for your kind review, you made our day. Do come back soon. Warm regards,Front Office Team

8/10 – Gut

TAHSIN

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Tahsin, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Kashif

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, right in the middle of the busy street in Istanbul city. But with this Ofcourse comes some noise (night club near by) so it should be expected. But ignoring that, the hotel is excellent, staff are extremely helpful and attentive, the facilities look great and it’s difficult to get this central with other hotels.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Kashif, for your lovely review and precise description of our establishment. We are looking forward to welcoming you back, hopefully soon. Warm regards,Front Office Team

8/10 – Gut

Ayhan

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Ayhan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Gut

Anil

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Anil, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

michael

Aufenthalt von 3 Nächten im Februar 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Michael, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Gut

Recep

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Georges Hotel Galata am 24. Feb. 2024
Thank you, Recep, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Gut

Ilker

Aufenthalt von 2 Nächten im April 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, İlker, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Sarit

Aufenthalt von 4 Nächten im März 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Sarit, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Gut

Hasan

Aufenthalt von 1 Nacht im März 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Hasan, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

8/10 – Gut

Jennifer

Gut: Sauberkeit und Personal & Service
Nattklubben intill är ett problem.
Hotellet i sig är väldigt fint, jag hade önskat rum högt upp vilket jag fick men det jag inte visste var är att det ligger en nattklubb precis intill som spelar hög musik fram till klockan 5-6 på morgonen. Jag fick inte en helt natts sömn under vistelsen. Förbannelsen över rum 310, helt enkelt. Vackra rum och skön säng. Doften inne på hotellet är magisk och produkterna på rummet likaså.
Aufenthalt von 4 Nächten im Januar 2023
Antwort von Mr Cas Hotels am 24. Feb. 2024
Dear Jennifer,Thank you for your kind review and gentle, patient critique. We are indeed very centrally located, hence the sound. We do hope that you come back to stay again and enjoy a less "vibrant" room at Mr Cas. Warm regards,Front Office Team

2/10 – Ungenügend

Magued

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very unprofessional and arrogant staff. I received a different room than what I booked and they insisted that it was correct even after I show them the pictures on Expedia. They said that Expedia doesn’t know but they do.
Antwort von Erhan Cetin am 20. Jan. 2023
Dear Magued WilsonThank you for taking the time to post on your review of your recent stay with us.I am sorry to hear that we have not managed to exceed you expectations on this stay and that the room was not as you had expected.However, the room you stayed (302) is an "Avenue view Deluxe Room" and your reservation was exactly for the same room type. The picture you showed to reception clerk was our hotels cover photo and it was a picture of our "Junior Suite" Probably you may not noticed the pictures and the descriptions of the room which you booked and you thought that you booking the room at the cover picture. Kind regards

10/10 – Hervorragend

Stanislav

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Stanislav, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Begüm

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear BegumThank you for taking the time to leave a ten point review.Thank you for choosing Mr Cas Hotels, we look forward to welcoming you back in the future!Kind regards

10/10 – Hervorragend

Ecem

Aufenthalt von 1 Nacht im November 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear EcemThank you for taking the time to leave a ten point review.Thank you for choosing Mr Cas Hotels, we look forward to welcoming you back in the future!Kind regards.

6/10 – Okay

Mohamed Yassine

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Bien pour un voyage en couple ou en solo
Séjour d’une nuit en famille avant de repartir pour paris. Très bon emplacement pour faire du shopping et être au centre de la ville. Ne convient pas du tout au famille. Très très bruyant la nuit. D’ailleurs des boules quies sont offertes par l’hôtel.
Aufenthalt von 1 Nacht im August 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear Mohammed YassineThank you for taking the time to post on your review of your recent visit to us here in İstanbul.I am sorry to hear that we have not met with your expectations on this visit.Taksim, the heart of Istanbul and and a region lives 24 hours a day. One of the main advantages of staying at Istiklal Avenue, sometimes, this can be a disadvantage, causing noise problems that can turn into discomfort. The team and I genuinely hope that we would have the opportunity to welcome you back to us here in İstanbul and Mr Cas Hotels in the future. Kind regards

10/10 – Hervorragend

Akash

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear AkashThank you for taking the time to leave a five ten point review, we are delighted that you had an excellent stay. We pride ourselves on our customer service excellence and we are glad that this was delivered to you.Thank you for choosing Mr Cas Hotels, and we look forward to welcoming you back in the future.Kind regards

8/10 – Gut

AHMED

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location is prrfect its in middle of istiklal avenue so you are in the middle of downtown, unfortunately there is a night club infront with speakers outside very noisy but once you close windows its bearable, staff are nice but not easy to communicate with due to their poor english, AC was bad it doesn't blow cold air all the time, its crowded and loud noise from the streets if you are not into that it will bother you .
Aufenthalt von 6 Nächten im Juli 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear AhmedThank you for taking the time to post on your review of your recent visit to us here in İstanbul.I am sorry to hear that we have not met %100 with your expectations on this visit.Taksim, the heart of Istanbul and and a region lives 24 hours a day. One of the main advantages of staying at Istiklal Avenue, sometimes, this can be a disadvantage, causing noise problems that can turn into discomfort. The team and I genuinely hope that we would have the opportunity to welcome you back to us here in İstanbul and Mr Cas Hotels in the future. Kind regards

10/10 – Hervorragend

Rania

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing Staff
Location is wonderful, at the heart of istiklal st. Several restaurants and shops around. I got the Felix room, which was on istiklal st. Nice room and view but can be noisy at night. The best thing about this hotel is the staff. The manager Cihan, was genuine and super helpful. He went above and beyond to answer all my questions and provide assistance. Hossein is a superstar and so helpful. I wasn’t feeling well and they sent me nice bouquet of flowers. Amina, is the best housekeeper and so sweet. I highly recommend this hotel. They made me feel I was home and safe!
Aufenthalt von 8 Nächten im Juli 2022
Antwort von Pinar Cetin am 27. Juli 2022
Thank you for your 10 /10 rating. Mr Cas Hotel team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with. We look forward to welcoming you back to us soon. Pinar Cetin

10/10 – Hervorragend

Alper

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Erhan Cetin am 20. Jan. 2023
Dear AlperThank you for taking the time to leave a five ten point review, we are delighted that you had an excellent stay. We pride ourselves on our customer service excellence and we are glad that this was delivered to you.Thank you for choosing Mr Cas Hotels, and we look forward to welcoming you back in the future.Kind regards

10/10 – Hervorragend

Neslihan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Çok özel bir otelde kalmak istiyorsanız...
Otelin konumu, dekorasyonu, hizmet, personel, kahvaltı, teras, herşey kusursuzdu... Kalpten teşekkür ediyoruz.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Pinar Cetin am 12. Mai 2022
Bizi seçtiğiniz ve desteklediğiniz için çok teşekkür ederiz.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Otel çok güzeldi. Çok memnun kaldık odanın temizliğinden vs. Fakat karşılayan kişilerin tavırları cok bı
Aufenthalt von 1 Nacht im April 2022

10/10 – Hervorragend

Ying

Aufenthalt von 2 Nächten im April 2022
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Ying, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Onur

Aufenthalt von 2 Nächten im März 2022
Antwort von Mr Cas Hotels am 24. Feb. 2024
Thank you, Onur, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team

10/10 – Hervorragend

Selma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022