An average stay that was significantly impacted by a blatant attempt at deception regarding transportation. The room was clean, the service was mostly good, and other amenities were generally as expected for a hotel of this type, but people need to be careful, a particular incident truly undermined my trust.
As I was checking out, I asked about the Havaist-11 bus stop location, which is an inexpensive and convenient way to Istanbul Airport, I encountered what I believe was deliberate misinformation. Minutes after overhearing the same person quote a hefty 15,000 TL for an airport car ride to another couple, the individual then tried to convince me to take a similar overpriced option for myself. I respectfully declined. He then claimed reaching the Havaist-11 stop would involve a convoluted journey of multiple tram and bus changes, seemingly trying to get me to take the ride he was offering.
Ignoring his advice, I decided to look for the stop myself. Remarkably, the Havaist-11 stop was about 100 meters from the hotel entrance!
This kind of dishonest practice, trying to mislead and overcharge guests for something so easily accessible and affordable, is simply unacceptable. It genuinely makes one question their integrity, and it completely erases any goodwill the hotel has built.
I will not be staying here again.
