L'hébergement DoubleTree by Hilton Hotel Jacksonville Riverfront dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. La piscine est accessible de 06 h 00 à 22 h 00.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement. Vous devrez vous acquitter de frais à hauteur de 50.00 USD par animal et par séjour. Les animaux d'assistance sont exemptés de frais.

À combien s’élèvent les frais de parking ?

Un parking sans voiturier est accessible pour un montant de 22.00 USDpar jour. Un parking avec voiturier est disponible pour un montant de 30.00 USD par jour.

Quelle est l'heure d'arrivée à l'hébergement DoubleTree by Hilton Hotel Jacksonville Riverfront ?

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : 02 h 00.

Où se situe l'hébergement ?

Profitant d'un agréable emplacement dans le quartier de Centre-ville de Jacksonville, cet hôtel se trouve à moins de 3 km de Jacksonville Museum of Modern Art, Salle omnisports VyStar Veterans Memorial Arena et Salle de spectacles Daily's Place. Également à 10 km de distance : EverBank Stadium et Jacksonville University. Station Riverplace n'est qu'à 3 minutes à pied et Station San Marco est à 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Avis, Prix & Photos 2026

10/10 Excellent

Laurent

Voyage en famille

3 juin 2023

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Good value for money and very nice hotel in Jacksonville Downtown

4/10 Médiocre

Barbara

4 janv. 2026

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Amazing staff! Returned with food only to find fridge not working- food wasted - placed ice around elderly relative’s medication. Staff promised replacement next morning - didn’t happen ! not near walkable grocery options - lack of the aforementioned increased food costs significantly. Stayed elsewhere due to medication needing fridge - returned the next day and it was there by the afternoon - no other major issues. Breakfast selection and staff were all remarkable and made the issues stated above , tolerable ! Parking seemed pricey, limited free and lower cost options nearby .

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Kendra

Voyage en famille

3 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room was clean, staff was very accommodating and friendly, they made my birthday feel very special it was nothing like the bad reviews. It was one of my favorite stays due to it being comfortable and close to many attractions and views. I’d definitely stay here again. Thank you so much for all you did.

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Maranyelis

Voyage en famille

2 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Exente servicio ❤️

Séjour de 1 nuit en décembre 2025

8/10 Bien

Tiffany

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple

2 janv. 2026

Les points faibles : Services et équipements

Room was clean but there was no ice available on 4th floor. Had to go to another fl for ice. Room does not have fridge available. Heater had smells so didn't use. Had to request additional towels twice. Staff was friendly. Also downside no cookie on new years eve and most of new years day. Had to wait until 5PM.

Séjour de 2 nuits en décembre 2025

8/10 Bien

Karlie

Voyage en couple

2 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The location was perfect and our view of the fireworks on the river, from our room, was amazing. Be prepared to spend almost $27 ($22 + "convenience fee, which cannot be avoided, taxes) a night to self park, I did not see that mentioned in the listing, however was not entirely surprised as it seems to be a standard. Valet parking was available, but we did not utilize it. The hotel room had asthetic issues whitch affected our stay, not even a little bit, just worth mentioning for those that have that concern. The room had some dings and dents, the sink and the shower were not a quick drain. The pillows were quite squishy. No, I did not complain or mention these things to the hotel staff, as for our purposes, the hotel was fantastic and will look at staying there again.

Séjour de 2 nuits en décembre 2025

2/10 Horrible

Sharon

Voyage en famille, Voyage en groupe

2 janv. 2026

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Valet service was understaffed and disorganized. On check out, they tried giving me the wrong car. On entering our room, there was a large pile of toilet paper in the toilet. Cloth chair had multiple stains on it. No chairs on balcony. Ate dinner in bar area. There was an extension cord which was buzzing and making noise plugged into a wall outlet with a broken cover plate. Understaffed. Waited over an hour for food and huge delay between bringing out meals. I finished mine before some in my party even received their food, and I am a slow eater. One elevator broken and delays for using elevators was ridiculous. No refrigerator in room. Bathroom sink drains very slow. Staff was pleasant but clearly overwhelmed in all areas.

Séjour de 1 nuit en décembre 2025

6/10 Satisfaisant

Samantha

2 janv. 2026

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Would probably stay at this hotel again next time I visit Jacksonville. Every one of the staff was really nice and helpful and the hotel was convenient distance wise. I do agree that the rooms could use a bit of an upgrade and my only complaint is the bathrooms not having enough complementary cleansing amenities

Séjour de 2 nuits en décembre 2025

4/10 Médiocre

Tracy

Voyage en couple

1 janv. 2026

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Carpet was dirty and had plastic tags on floor so it wasn’t vacuumed , bathroom sink had someone else’s whiskers from shaving. Saw a live cockroach on sink. Room smelled like fish when we walked in. Was very disappointed in the smell and room cleanliness. No refrigerator in room so if you eat at restaurant and have leftovers you are out of luck. This is supposed to be a Hilton and it wasn’t up to the standards expected.

Séjour de 1 nuit en décembre 2025

6/10 Satisfaisant

andrew

1 janv. 2026

Les points forts : Propreté et équipements

Les points faibles : Infrastructures et conditions de l’hébergement

The location is great and the view is perfect! But…The rooms are seriously outdated and in need of repair. Management has really let this place go downhill. I can’t imagine it ever being nice. Peeling wallpaper , cracked tiles, discolored grout, frayed towels and a stained couch. Maybe I just got the worst suite in the place. I hope so. It’s possible they have avoided maintenance and are planning a renovation, but it is long overdue. You might not want to take someone here if you are trying to impress them.

Séjour de 2 nuits en décembre 2025

4/10 Médiocre

anilkumar

Voyage en famille

31 déc. 2025

the room is in pretty rough shape—the carpet is torn, and neither the TV nor the intercom works.only location is good

Séjour de 1 nuit en décembre 2025

6/10 Satisfaisant

Maria

29 déc. 2025

The hotel room was dirty. It was cold. I am very dissatisfied. Absolutely not satisfied.

Séjour de 1 nuit en décembre 2025

8/10 Bien

Gerald

Voyage en couple

28 déc. 2025

Les points forts : Propreté et équipements

Need to update some things

Séjour de 1 nuit en décembre 2025

2/10 Horrible

Dillon

Voyage en famille

28 déc. 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I have never been more let down with a hotel experience like I have at the DoubleTree. Staff and customer experience was average at best. Room experience was an absolute disaster. Multiple issues at the start and through our stay. There were other guests smoking Marijuana in their room and we could smell it. Other rooms' beds were so loud it kept us awake (yeah, that type of noise) Doors have holes in them and massive amounts of paint on them. Carpets have stains in them. Wall coverings are cracked and falling from the wall. Trim work is nonexistent or broken/cracked. Windows have not been cleaned, most have paint overspray with caulking and sealant everywhere in the corners. Light fixtures were broken and drooping from the hallway ceilings. Walk in showers had uneven floors, cracked tiles, tiles caulked back into place, worn out shower door rollers. Room furniture had visible signs of water/flood damage and discoloration. Pool was filled with dirt and wasn't cleaned. Comcast cable TV service, but TVs are 15 years old and can't even display channels without signal loss. Their 'offer' was 20,000 Hilton points (~$100 value) or a free appetizer and drinks in the restaurant when I asked to comp a meal instead (~$40) Offer was so insulting I can't even gather my thoughts to even respond. We spent well over $1100 for the hotel. Hilton Corporate- Maybe you could do better, because I have stayed at mid-tier hotels nicer than this! You couldn't pay me to come back to Hilton.

Séjour de 5 nuits en décembre 2025

4/10 Médiocre

David

Voyage en couple

28 déc. 2025

Les points forts : Personnel et service et équipements

Let me start by saying the staff and management were amazing and friendly despite the conditions. Expedia didn't disclose the pet fee of $50 nor the parking fee, so the surprise additional fees started this trip off very rocky. I ended up parking 1 of my vehicles out on the street, and was able to have my fur baby. I booked a Junior king suite with riverfront view and the only thing that was amazing was the view. Room 537, although I put the thermostat to 60, the room stayed at 76 the 4 days that I stayed. It was rather warm and Im thankful for the 1 day that the temperature dropped outside, lending us a cool nights rest. The 1st comforter was stained with the look of possible mildew but thats not confirmed. Management offered another, and unfortunately it was stained as well. Because the room was warm, we just didnt use them at all so no real biggie. The breakfast was good, yet pricey, but a good standard breakfast. The gym was nice as well. Management checked in day 1 and 2, but after i mentioned the conditions, I received an apology, and didnt hear back on day 3 so I messaged later on the evening of night 3 and management offered some points or free breakfast to which i declined. A manager messaged me the morning of check out again apologizing and offered to send a certificate for another stay. I don't know the details of what that certificate will cover so i can't say that I'll come back. My Christmas/Birthday Vacay was definitely spoiled but what can I do n

Séjour de 4 nuits en décembre 2025

8/10 Bien

Tamara, Indian trail

Voyage en couple

27 déc. 2025

Les points forts : Propreté

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

The outside was very nice and the staff was great

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Lourdes

Voyage en famille

26 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The staff was great! We stayed at the property because we were visiting family for Christmas. The hotel needs a facelift however it was clean and reasonably priced.

Séjour de 2 nuits en décembre 2025

6/10 Satisfaisant

Kolette

Voyage en famille

26 déc. 2025

Les points forts : Personnel et service

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

The Hotel needs to be refurbished/makeover. Its very run down and old. The furniture in rooms are dirty, same with carpet, and the shower tiles are nasty. I showered in flip flops. BUT the staff is incredibly nice. I loved the staff. I really wanted to love this double tree, but was happy when I checked out.

Séjour de 4 nuits en décembre 2025

6/10 Satisfaisant

Myat The

26 déc. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

No breakfast included and breakfast is so expansive if you want to buy.

Séjour de 3 nuits en décembre 2025

8/10 Bien

Deena, Montpelier

26 déc. 2025

Les points forts : Propreté

Room was spotless and front desk help excellent..but temperature in room was awful...hard time adjusting temp...very cool

Séjour de 2 nuits en décembre 2025

4/10 Médiocre

India

26 déc. 2025

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

It was not the best. My room definitely looked ran down. The light bulb in the bathroom broke over my head when I got out the shower. The ceiling was also leaking, And I wasn’t a fan of paying to park .

Séjour de 1 nuit en décembre 2025

8/10 Bien

Janet

Voyage avec des animaux de compagnie

25 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

staff was extremely helpful; view was beautiful

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Amber

Voyage en couple

25 déc. 2025

Les points forts : Propreté

Les points faibles : Infrastructures et conditions de l’hébergement

The staff were great and the location as well.

Séjour de 1 nuit en décembre 2025

6/10 Satisfaisant

Gholam

24 déc. 2025

Les points forts : Propreté

Not very clean

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Thomas

Voyage en couple

23 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

I like the location and the hotel was very clean.

Séjour de 2 nuits en décembre 2025

DoubleTree by Hilton Hotel Jacksonville Riverfront

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Chambre, 1 très grand lit (Riverfront)

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Chambre, 1 grand lit

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