2/10 – Ungenügend
Kent
Mit dem Partner gereist
19. Nov. 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Horrific Stay — This Property Should Be Removed from Expedia Immediately
I have travelled quite a bit and have never experienced anything as appalling as the Quality Inn & Suites Jacksonville–Baymeadows. This property should NOT be listed on Expedia. It is unsafe, unsanitary, and absolutely unfit for guests.
Upon arrival after midnight—exhausted from international travel—I was assigned Room 212, which had two double beds instead of the king I booked. That was the least of the issues. The entire property is in shocking condition:
The elevator is hidden behind an unmarked door, and inside it had a foul odor.
Walkways and walls are filthy, deteriorating, and clearly neglected.
Guests were openly smoking marijuana in the corridors.
The non-functional pool was disgusting, full of moss, cloudy standing water, and looked like a mosquito breeding ground.
The room had a strong, musty, foul odor.
Floors and walls were dirty, and the bedding was stained, wrinkled, and not professionally made.
The TV stand was old and dusty, and the bathroom sink had rust spots.
There were no towels in the room.
It was so bad I couldn't even sit down. At 1 a.m., I was forced to stand and make frantic calls to find another hotel for my wife and me—on what was supposed to be part of our 25th anniversary trip. Emotionally draining and completely unacceptable.
The only positive was that the property refunded me promptly, but that does not excuse the deplorable conditions.
Kent
Aufenthalt von 4 Nächten im November 2025
