Hôtel près de Japanese Garden Steps, Los Banos, Los Banos

« Excellent staff, was moved to different room immediately when there was a problem with airconditioner leaking. Central location convenient to UPLB. »

« The only complaint I have, and it was my fault that I did not notice. I asked for a room for 3 adults and ot a room with 2 single beds, my fault for not questioning. The resort added a cot to remidey remedy the situation. »

« Highly recommended, staff are very friendly and helpful and the resorts was awesome. »

« Clean room, great staff. »

« WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again. »

« room was good-- just wish it had a coffee maker or kettle in the room. price was kinda of high for the location -- »

« Location »

« Owner and Staff are ver friendly and courteous. »

« Awesome »

« Was ok »

« Mylene the care taker is superb. The place is quiet which is a plus, too quiet that we were the only guests. Breakfast food was native and delicious. »

« Very clean and spacious »

« The staff are very kind, courteous and very helpful. The thing that bothered me the most are small cockroaches crawling in toilet seat and bathroom floor. I complained to management about this and requested transfer to another room. They granted my request immediately, the room was better and had less cockroaches. »

« The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. »