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Bewertungen von Prestige Apartment Sandton at Westpoint

4 out of 5
Prestige Apartment Sandton at Westpoint
89 Grayston Drive, Sandton, Gauteng

Bewertungen

7.6

Gut

29 von insgesamt 102 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
41 von insgesamt 102 Gästebewertungen haben eine Bewertung von 8 - Gut" "
18 von insgesamt 102 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 102 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 102 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

7.6/10

Personal & Service

7.0/10

Ausstattung

7.4/10

Zustand der Unterkunft

5.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Lenox

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit
Professionalism and enthusiastically
Aufenthalt von 4 Nächten im Dezember 2023

2/10 – Ungenügend

Sandeep

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
No lights were working…
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Sylvia

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Goed verblijf voor Johannesburg
Het was een prettig verblijf, goed bewaakt gebouw, aardige mensen en super dat er een wasmachine en droger waren. Een likje verf hier en daar en een noodlanding bij stroom uitval zou wonderen doen. Verder goede accommodatie.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023

4/10 – Schlecht

Christopher

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The pool was very dirty even asking for it to be cleaned it was still dirty. This was the main reason for booking this apartment. It was a quick break. Very disappointed.
Aufenthalt von 3 Nächten im April 2022

8/10 – Gut

Jacqui

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy check in and great security to walk you through it. Really nice area. No frill apartment, great for a quick visit.
Aufenthalt von 1 Nacht im Januar 2022

8/10 – Gut

A B

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Well located
Well located and ideal for families traveling looking for a adorably priced apartments near Sandton city Neat and well furnished 4 star
Aufenthalt von 2 Nächten im Dezember 2021

2/10 – Ungenügend

Jose

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Robbery
The apartment was perfect. Everything was great until I discover a robbery. I was stolen USD 200 from my wallet.
Aufenthalt von 5 Nächten im November 2021

4/10 – Schlecht

Surika

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Misleading pictures and advertising of Apartment
The pictures of the rooms as advertised, are not the same as what we got. There is no aircon in the rooms as per the pictures. There were only one aircon in the lounge and it did not cool off the other rooms. The carpets were dirty and had stains. The chairs were dirty with stains. The tiles were broken. The only dustbin provided was broken and we struggled to open and close it. There was no blind in front of the outside door which was only glass. Not a very nice stay :-(
Crumps and other white residue on carpet.
Dirty and stains on chairs.
Dirty carpets and stains on carpets and dirty marks on wall.
Broken tiles.
Aufenthalt von 2 Nächten im März 2021

10/10 – Hervorragend

Santus salisu

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente lugar, amplo, limpo, organizado e o atendimento maravilhoso. O apartamento conta com dois quartos grandes, cozinha completa e toda a comodidade que precisamos. Recomendo muito.
Aufenthalt von 4 Nächten im März 2020
Antwort von Zinhle am 11. März 2020
Dear Valued Guest Thank you for the Great feedback, we really appreciate it. We look forward to welcoming you to our property once again. Kind regards Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The receptionist and security guys were very helpful. But the room phones were not working.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Management am 11. März 2020
Hi, thank you for your review. We are glad you enjoyed the hospitality of our staff. We hope to see you again soon. Kind regards Management

8/10 – Gut

Rosa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Management am 11. März 2020
Thank you

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Apartment has a lot of potential, however, Aircon wasn’t working. Cleanliness was poor.
Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im November 2019
Antwort von Management am 27. Nov. 2019
Thank you

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
SATISFIED GUEST
Stay was plesant Staff was very friendly Location was great, restaurants near by and easy access to the main road
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Nathi am 10. Nov. 2019
Good valued guest Thank you for your valued review.

8/10 – Gut

Reginald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im September 2019
Antwort von Management am 14. Okt. 2019
Thank you

8/10 – Gut

Reginald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2019
Antwort von Management am 5. Apr. 2019
Thank you

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good except the WiFi was not working till the last day before they came to fix it and by then I have about four hours to check out that was bad
Aufenthalt von 6 Nächten im Februar 2019
Antwort von Management am 14. März 2019
Hi, we are sorry to hear about this. We do have a maintenance team full time on site to assist with any issues you have, please let us know next time and we will gladly assist you. Kind regards

10/10 – Hervorragend

Bruno

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2019
Antwort von Management am 12. März 2019
Thank you for your review

8/10 – Gut

TINA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was a pleasure to stay at Prestige apartments with my family. I promise to stay back there next time however, this would have been more pleasant if you organize airport transfer transport as in my travel experience, guest who arrive at late hours are more safe to commute to the accommodation place with a car provided by the organization. Best regards, Tina Nyombo
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Nathi Maphosa am 20. Feb. 2019
Good day Tina I am glad that you enjoyed your stay with us.Thank you for highlighting your experiences which deprived you of a memorable stay. The suggestion mentioned here has been noted. For future bookings, please add pick up requests, so that we may arrange accordingly. I certainly hope to host you again in the future. Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing updated place with wonderful views
Great place to stay at with family. Keep up the good work especially the Concierge guys, Jimmy takes the trophy, my daughter can't stop talking about him.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Nathi Maphosa am 20. Feb. 2019
Dear Valued guest Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our staff, this serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting you in the near future. Regards

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
We like it’s convenience in terms of location. The security is awesome- Room service is ok but can be better- The swimming pool needs to be cleaned regularly and in control. My thumb to open and close doors in drive through did NOT work for many days of our stay and it was frustrated - Could be improved and NOT to happen again. Thank you
Aufenthalt von 15 Nächten im Dezember 2018
Antwort von Prestige Team am 20. Feb. 2019
Dear valued guest Thank you for taking the time to send your review. We have taken note of your comments, as we strive to meet all our guests’ needs and expectations. The next time you come stay with us, we will organize you the card for easy access. Kind regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
the proximity to good shopping and restaurants namely Benmore and Sandton City
Aufenthalt von 10 Nächten im Dezember 2018
Antwort von Management am 8. Jan. 2019
Hi, we are glad you enjoyed your stay in our central located apartments. Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Safety, a well secured area. Great service. Enjoyed my stay even if it was for 1 night.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Brett am 8. Jan. 2019
Thank you, we are glad you enjoyed your stay with us and hope to welcome you back again soon.

8/10 – Gut

Mohamed

Nice place, comfortable, very convenient. Value for money.
Aufenthalt von 1 Nacht im November 2018
Antwort von Management am 1. Dez. 2018
Thank you, we are glad you enjoyed your stay with us.

10/10 – Hervorragend

vivian, Porto Alegre, RS Brasil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Apartamento bem situado, numa zona silenciosa
Apartamento otimo, supermercado fica a duas quadras num shopping.
Aufenthalt von 3 Nächten im September 2018
Antwort von Management am 17. Sept. 2018
Thank you, we look forward to welcoming you back again soon.

10/10 – Hervorragend

lucio

Excelente custo benefício
Excelente custo benefício, bem localizado, bom estado, muitas facilidades acima da minha expectativa, atendimento cortês que autorizou check-in antecipado sem nenhum questionamento, porém para o wifi que caiu a noite, não tive a oportunidade de pedir o reparo, pois fiquei só uma noite. Altamente recomendado.
Aufenthalt von 1 Nacht im September 2018
Antwort von Management am 17. Sept. 2018
Thank you for your review, we look forward to welcoming you back again soon.

10/10 – Hervorragend

Sutton

Aufenthalt von 1 Nacht im Juli 2018
Antwort von Brett am 26. Juli 2018
Thank you

4/10 – Schlecht

katofa, Lusaka

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Good Location. However the last two stays have been disappointing. The standard of cleaning of the rooms is not as it was two years and definitely not as five years ago. Also we lost some items, which has never happened before.
Aufenthalt von 6 Nächten im Juni 2018
Antwort von Management am 30. Juli 2018
Hi, thank you for your valuable feedback as it allows us to improve. I will see which housekeeper looked after your apartment and start the process of retraining and seeing what went wrong. Kind regards Management

2/10 – Ungenügend

raquel, sao Paulo

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cold, no at conditioning functioning and no towels
It was a really bad experience to arrive at night with no possibility of a front desk to question about the ar condicioning that was not working and the total absence of towels for baths.
Aufenthalt von 2 Nächten im Juli 2018

6/10 – Okay

Mark, Holmfirth, UK

Gut: Personal & Service
Rugby Weekend
Friendly staff, but our room was in need of some TLC. Bedside lamps on show, but no adaptors to plug them in so pretty useless.
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Brett am 15. Juni 2018
Hi, we are sorry about that . We are busy working on getting new lamps n which dont require plug points.

6/10 – Okay

corinne

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Un point de chute intéressant.
Bien situé. Equipements vieux ou/et defraichis. Personnel devoué. Grande sécurité. Belle piscine et beau jardin équipé.
Aufenthalt von 6 Nächten im Mai 2018
Antwort von Brett am 24. Juni 2018
Merci pour votre commentaire merveilleux, nous espérons que vous venez nous rendre visite bientôt en Afrique du Sud. Sincères salutations

10/10 – Hervorragend

Rikus

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good
Lovely apartment needs little bit of attention to small maintenance issues Shower head in spare bathroom was broken and water flow in main bathroom not good.
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Management am 23. Mai 2018
Hi, we are glad you enjoyed your stay with us. We will look into the maintenance issues you have highlighted and fix where required. We hope to see you again soon

8/10 – Gut

rajabu

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Management am 6. Apr. 2018
Thank you

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2018
Antwort von Manager am 23. März 2018
Thank you, we are glad you enjoyed your stay with us.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Antwort von Brett am 5. März 2018
Thank you for your review.

8/10 – Gut

Sérgio , Maputo - Mozambique

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was good. Internet had ups and downs.
It was good. Had issues with entering and leaving the facilities because the fingerprint had issues. Internet had ups and downs. But all was ok. I loved to stay there. It's safe, clean and people are very very friendly.
Aufenthalt von 5 Nächten im Januar 2018
Antwort von Brett am 6. Feb. 2018
Hi Segio, thank you for taking the time to review us. We have recently upgraded our internet infrastructure and should experince high speed internet. We hope to see you again soon. Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
The experience was great as usual and I saw some improvements by the swimming pool. Please do fix your door handle and also dvd player was not playing.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Brett am 17. Jan. 2018
Hi, thank you for letting us know about the maintenance issues. We will look into this and sort it out.

2/10 – Ungenügend

Prasanna Narayan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wrong room of a lower category given.
We had booked a Penthouse suite and were given a standard suite. The room was still being cleaned when we checked in at 6.40 pm. As some of us were very sick, we checked in at the room allocated. No proper eating place nearby.
Aufenthalt von 1 Nacht im September 2017
Hi, we are sorry your stay was not up to our usual high standards. Please note we are under new management and the service received will be far superior.Kind regards Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very pleasant, just what we needed. Clean and well maintained.
Aufenthalt von 1 Nacht im August 2017

2/10 – Ungenügend

Ashley

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
To many issues but lacked being addressed
My stay was not pleasant. While there was one member of their staff that was willing to help after I bought it to her attention the issues and how we are expected to pay but not get the essentials the other staff members were rude and unwilling to help. Although, it was known that the internet and tv was down, we were not notified. When we complaint, it took hours for someone to address the issue and that is when we found out, they had already known of this issue. They moved us and we still continued to have the same issues.
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Lucas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Excelent place, clean and cozy, friendly staff. Location is great also!
Aufenthalt von 1 Nacht im August 2017

2/10 – Ungenügend

Tousif Haji

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2017

8/10 – Gut

Ludovic

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2017

6/10 – Okay

andy, Oz.

Close to shopping and secure.
We felt like we were in a housing commission flat in a seedy part of town! Windows of bedroom, were scary to open, as they were directly on the walking path of other guests at head level without any protective grille. No balcony door key available to lock door. Washing was taken by staff without being asked, washed, which was fine, but 3 good tops came back shrunk! There was a free shuttle to mall, and lady driver Nono, was nice and helpful. Security guys called me 'their special hotel' shuttle to get some snacks from a local shop, who turned out to be a crooked driver asking me to buy him a Mercedes before we even left car park! Then made me buy him chips in shop, and then doubled the fare that was promised by security staff. On arrival the security staff mumbled, yes, it is only one way that was the originally quoted charge. Felt intimidated, as he had no meter, and a dummy taxi sign he puts on only when driving. Get a cab from reputable people! I was angry at security who you should trust. Bed covers weird and not comfy. Dirty smelly bathroom.
Aufenthalt von 4 Nächten im Juni 2017

6/10 – Okay

JULIANA

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Podem melhorar muito
O lugar tinha tudo para ser muito bom, mas pecam muito na limpeza. Durante 3 dias não colocaram toalha no quarto e quando chegava a noite não tinha recepção para buscar e tinha que enxugar com a toalha de rosto. O wi-fi também é muito ruim, cai de 5 em 5 minutos
Aufenthalt von 6 Nächten im Juni 2017

8/10 – Gut

Lionel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Ismail

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Linda

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Brilliant location and reasonable rates.
Hi Linda Thank you for your wonderful review, we believe we offer tremendous value to our clients in the best location - The Heart of Sandton. We hope to welcome you again soon. Kind regards Management