Decor was nice, view was fantastic, we got to check in early & the unit was spacious. Unit could have been cleaned & better maintained before our arrival. The rotating plate in the microwave did not work so our frozen food would be both burnt and still frozen. Most of the wheels were off the lower dishwasher basket & it wouldn't roll out properly, we did not realize what was wrong until our last night. There was a lack of food storage containers. The toilet paper holders mounted to the wall were all loose and wiggly. There was a hand held shower mount, to adjust the handheld up or down, but it was broken. I didnt see instructions on how to operate the sound system or to adjust the fans. Figured out the fans 2 or 3 days into our stay. Drapes looked like they needed a good cleaning. There was a hand print on our closet door and something smeared on the door facing of another bedroom. The wine fridge would beep nonstop at random times when in use. We had a problem with the plumbing but it was fixed in a timely manner and we didn't have any further problems. There was no vacuum, just brooms. The boogie boards should all be replaced as they were old and falling apart. One of the chairs was rusty as well. The unit came with a washer and dryer which was a feature that was necessary for our family’s 10 day stay bc we packed light. However, it was recommended to only put 2 or 3 articles of clothing in the wash as it was a non vented system. It took many cycles for the clothes to dry & it was very time consuming. It was unclear as to whether we had linen service or not. When we called for something the agents were accommodating but the Bell staff weren't helpful with knowing what amenities I was entitled too nor did the agent on the phone remind me that I could get more of anything I needed free of charge. The resort, in the Hokulani tower, didnt seem to be cleaned frequently. We would see the same debris on the floor for 2 or 3 days. Vacationers headed home would leave their left over sealed & unsealed food on a table near the elevator. Food would remain there for a couple of days, even perishables. Most disappointing was the noise above. You could hear the residents above dragging their chairs across the floor all day long. Most aggravating was at bedtime & early morning. The service, condition of appliances and amenities fell short in comparison to cost of this rental. I expected more and left feeling unsatisfied & disappointed.