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Bewertungen von Beachcomber Lodge & Backpacker

2.5 out of 5
Beachcomber Lodge & Backpacker
235 Commerce Street, Kaitaia

Bewertungen

7.8

Gut

14 von insgesamt 36 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 36 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 36 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 36 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 36 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.6/10

Personal & Service

8.4/10

Ausstattung

7.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Wayne am 31. Jan. 2019
Thank you very much for your feedback. We hope to see you again soon.

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Wayne am 7. Mai 2018
Thanks for your kind Review. We hope you will visit again soon.

4/10 – Schlecht

Isaac

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wasn’t too bad for the price but wouldn’t go back, I ended up moving accomodation
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jocelyn

Aufenthalt von 3 Nächten im März 2024

4/10 – Schlecht

Alexander

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Avoid
Avoid! Place was run down and dirty especially the kitchen with all the utensils etc dirty and flies everywhere. Had to check in at the motel next door for our keys but not informed of this in advance. It seems like a place with seasonal workers living long term and not in good conditions. This place needs to decide if it’s for local workforce or tourists because it needs a higher standard for tourism.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Teresa am 13. Feb. 2024
Thank you for sharing your feedback. We understand your concerns about the cleanliness and organization of the place. We will make sure to address these issues and improve the overall environment, particularly in the kitchen area.Regarding the check-in process at the motel next door, we apologize for the inconvenience caused and the lack of prior information. We will communicate better with our guests in the future to ensure a smoother experience.It seems that the place might be catering to both local workforce and tourists, which could have led to the current situation. We will evaluate our target audience and implement necessary changes to maintain a higher standard suitable for tourism.Once again, we appreciate your feedback, and we will work on improving the overall experience for our future guests.

4/10 – Schlecht

Danny

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Teresa am 13. Feb. 2024
appreciate the feedback and will take it into consideration your rating.

8/10 – Gut

phil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Interesting, funky setting, with a Maori morae (or facsimile) on the grounds. Good internet, nice to have pool access. Useful to have access to the full kitchen and meet other travelers, although we preferred to have a private room for 3.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Thomas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not great value for the money
Fantastic receptionist, but confusing co-management with hotel next door. We had a "triple" room with a shared kitchen / living area. Shared areas were OK, but room was poorly maintained and a bit dingy.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Julie

Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Pranita, Auckland

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Bed was comfy, common area was great. Only downside is probally the shower pressure and crumbs on the bench upon arrival. Other than that we enjoyed our stay
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Frederique am 1. Aug. 2022
Hi Pranita, Thank you for your review. We did let know the team about the water pressure, and hopefully it will work better now. We're sorry about the crumbs on the bench, however I hope we're talking about an exterior bench... We'll be happy to welcome you again anytime you're up here. Kind regards

10/10 – Hervorragend

Mace

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Checked in late due to working overtime, quick phone call to the office, she gladly checked me in, glad to see someone with a friendly personality after a long day. Very courteous and helpful. Happy to stay here every time I'm in Kaitaia Nga mihi to all the staff there Mace
My room for 3nights xx
Aufenthalt von 3 Nächten im August 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Overall ok or the price
Kitchen is very big. Room a bit smaller than I thought. Parlitright in front of the room.
Aufenthalt von 2 Nächten im Dezember 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Just what I needed for my trip up north, staff were most helpful.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Aline am 19. Feb. 2020
Hi there, Thank you very much for your review and for staying with us. We hope to see you again soon.

10/10 – Hervorragend

Janni Louise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Wayne am 30. Jan. 2020
Hi Janni, Thank you so much for staying with us. It was wonderful having you onsite. I hope you enjoy the rest of your holiday and come back to visit again.

2/10 – Ungenügend

Fletcher

Geschäftlich gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Rattled my cage!
Your website indicated my bill would be $102; yet I was charged $400. I found it an embarrassing position to be in. My laptop went missing; after requesting a police report be filed, the laptop was returned the next day , when I was out. The New Manageress, Vicky, was upset about It and send the police report as if from her Home. The Reception Staff Member on Saturday admitted she had been having a nap when O tried to collect my luggage. I think they have staffing issues. I would like a refund. Nicky Bayley
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Wayne am 23. Nov. 2019
Good Day Nicola, First of all thanks for your stay at our sister Company ASURE Wayfarer Motel. Unfortunately you did not manage to honour your reservation with us and we now have an outstanding payment against this. It would be great if you noted that you had booking with both of our Businesses as this is how this issue has come to pass initially. I would be happy to have you return to Beachcomber Lodge & Backpacker to stay one day.

8/10 – Gut

Cherie

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Staff all were so polite and friendly and helpful with information
Aufenthalt von 4 Nächten im August 2019
Antwort von Vikkie am 3. Nov. 2019
Glad you enjoy your stay. Thanks for the feedback

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2019
Antwort von Wayne am 2. Juli 2019
I'm sorry that your stay wasn't enjoyable. We hope you are able to make it up here again and we would love to try and make your experience a great one.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. We has a motel style room that was very clean, very comfortable beds, excellent bed linen and towels. The common room and kitchen was clean and well equipped. The staff were very friendly and happy to help at all times.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Wayne am 22. Mai 2019
Thank you so much for your kind feedback. We try and we are happy that you have noticed. We hope to see you again soon

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great locality. Tourist operators happy to pick up at motel. Close to food outlets.
Aufenthalt von 2 Nächten im April 2019
Antwort von Wayne am 15. Mai 2019
Thank you for your productive feedback, this will help people find us in the Future

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Basic but good accommodation, great as a starting point for trips to the north
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Wayne am 13. März 2019
Thank you for your review. We hope to see you again soon.

10/10 – Hervorragend

Nancy, Yukon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not a fancy place but darn handy and it had everything we wanted. Think summer cabin rather than 4 star hotel.
Aufenthalt von 1 Nacht im März 2019
Antwort von Wayne am 3. Apr. 2019
Thank you Nancy. It was lovely having you. We hope you get a chance to visit again

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Wayne am 31. Jan. 2019
We hope you enjoy the rest of your holiday. Thank you for your feedback

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location!
Good location, next to KFC (So easy to find), near Pak 'n Save but out of town (Quiet, no stranger walking to/from the building). Carparking space is tight, rooms are good size, but amenities needs to be look at (No cloths hanger, faucet squeak when turn on, fridge is small, curtain blind does not cover the entire length of the openings).
Aufenthalt von 6 Nächten im Dezember 2018
Antwort von Wayne am 28. Jan. 2019
Hi There. Thank you so much for your honest feedback. It helps us make things better for the future. I hope you can return to see us again.

8/10 – Gut

Kotiro3

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and tidy, over the road from a lovely restaurant. Family rooms were away from the hussle and bustle and the marae was pretty cool! Very helpful and friendly reception staff.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Wayne am 28. Jan. 2019
Hi There Kotiro3. Thanks for your great feedback and we hope you come again for a holiday

6/10 – Okay

Verifizierter Reisender

Convenient, but loud
The hostel was very convenient for me, but the night I stayed, there were a lot of people there and it was loud as a result because my room was next to the social area.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Wayne am 14. Jan. 2019
Hi There, Thank you for staying with us and thank you for your fair comment. We are working our standards constantly and hope we can do better for you on your next visit.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Wayne am 24. Dez. 2018
Hi There, We are terribly sorry to hear about your bad experience. Could you leave us any further info so we may help ensure your next stay is a great one

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient for 90 mile beach
This was good value for a night stay. The kitchen area was well stocked and large enough space for several users. Convenient for the Harrisons Cape Reinga tour.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Wayne am 22. Dez. 2018
Thank you very much for your great feedback. We hope to see you again soon.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
홈페이지와 실물이 다른 곳
홈페이지에 있는 방상태와 실제 예약된 방의 상태가 달라요. 홈페이지엔 전용 욕실이라 되어있는데 막상 가서보니 공동 욕실이었습니다. 전용욕실이 딸린 방을 쓰려면 돈을 더 내고 업글해야한다해서 결국 업글했네요.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Wayne am 28. Sept. 2018
Hi There, we are very sorry to hear about your experience. Please contact us if you are planning to return to the area, so we can try to make this experience better for you next time

10/10 – Hervorragend

Joy, auckland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kids enjoyed pool table and table tennis as it kept them busy while parents relaxed.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Wayne am 12. Juli 2018
Thank you very much for your kind feedback. We hope to see you again soon

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Convenient and friendly
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Wayne am 2. Juni 2018
Thank you for your review. We hope to see you again soon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The receptionist is very friendly, our room is clean and full furnished, the kitchen is big that can accept more than 3 rooms to prepare their food.
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Wayne am 14. Mai 2018
Thank you so much for your kind feedback. We hope you stay again soon

10/10 – Hervorragend

Carol, Waitangi B.O.I New Zealand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyed my stay beautiful and clean.. friendly and helpful staff at backpackers and restaurant.. I would definately recommend.. thank yous
Aufenthalt von 2 Nächten im März 2018
Antwort von Wayne am 18. März 2018
Thank you for your feedback Carol, We hope to see you again soon

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay
Love the room size, The helpful receptionist, kitchen and play area was well equipped and clean, great spot
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Wayne am 31. Jan. 2018
Thank you for your Comments. We are currently updating the rooms to include Cups and water supply, so hopefully next time we can make your experience even better.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Backpackers
Great staff, real friendly. Great value for money.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Wayne am 15. Jan. 2018
Thank you for your feedback. We are working on our housekeeping standards and hope they are up to scratch for your next stay.