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Bewertungen von Eco Garden Residences

3.5 out of 5
Eco Garden Residences
Le Urban Eco Park, 27 km National Road 3, Anlong Romiet Khan Lach, Kandal Stueng, Kandal

Bewertungen

6.8
0 von insgesamt 6 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 6 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 6 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 6 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 6 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

6.6/10

Personal & Service

8.0/10

Ausstattung

8.0/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Mario

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The services are good although the hotel is situated in a different province completely away from Phnom Penh. This can be costly if you intend to go shopping or buy essential goods needed for your stay. Otherwise the hotel is very nice and staff friendly and able to assist whenever needed.
Aufenthalt von 14 Nächten im Dezember 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel in the middle of nowhere
The place itself is good but there's nothing around it. Constructions going on etc. Luckily hotel had a restaurant and a shop near by, so good place to just relax or work for few days. Bed was very big, very comfortable. Everything worked well. We had a problem with the breakfast, somehow hotel didn't get the information that we were supposed to have a free breakfast. Everyone else had. Hotels.com managed to solve this problem for us very well but we were a bit disappointed by the hotel staff's reactions. There was buffee table in the morning and as we had to pay for the breakfast we just ordered something from the menu. But when we asked if we could take at least tea from the buffee table they answered: "Sure, but you have to pay for it." And there was a lot of it. Just would have been a nice gesture and no extra cost for the hotel, considered that they knew our situation.
Aufenthalt von 2 Nächten im Januar 2020

2/10 – Ungenügend

Alex

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very disappointing
Aufenthalt von 1 Nacht im Mai 2019

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
・近隣の道路が整備されていない為、通勤には苦労した。 ・ホテルは綺麗で広いため、ゆっくりと滞在できた。 ・朝食の種類が少ない為、今後を期待したい。 ・スタッフは親切！毎回笑顔で迎えてくれます。
Aufenthalt von 16 Nächten im Februar 2019

6/10 – Okay

Augustin

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
I stayed here 2 nights. Pro: 1) Room is comfortable. 2) The environment is tranquil. 3) Hotel is modern. 4) Gym facilities is great. 5) Altitude of staff at reception is so so. 6) Wi-Fi is strong. Con: 1) Credit card is accepted only spending is more than USD25 at the restaurant. 2) Housekeeping didn't clean my used tea bag. 3) I requested one king bed via email. But hotel forgot to prepare and gave me 2 twin beds. 4) Swimming pool water was a bit salty. 5) Restaurant has many mosquitoes during dinner time.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Pheara am 31. Jan. 2019
Dear Kian Wee Chau, First, I want to thank you for your review. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. However, we are excited that you enjoyed your stay with our facilities, and services. For the inconveniences, it caused, we are sorry. If you give us a chance to earn back your trust, we can assure you will be more enjoyable stay than before ever. we would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best,

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im Oktober 2018