Hôtel près de Kane County Courthouse, Genève, Genève

« The Fairfield in St Charles IL (across from Geneva Commons) is amazingly improved over the last year under new ownership. The building and the rooms have been refreshed and that prior 1990's aging decor is GONE. New place is beautiful. Still under some renovations at this time, but the refresh is excellent. The staff is another area of upgraded improvement! Michelle, the GM, was so helpful on the phone and in person. Consistently. If you've stayed here before and been disappointed, give it...

« Shower head was not working properly. »

« The building we stayed in was being completely redone. New paint, carpet in the hallway, and new flooring in the rooms. The lobby breakfast sitting area could use some more work however breakfast was pretty good. »

« The hotel was very clean and the staff were professional and personable. »

« Personnel très accueillant. Jamais déçu par Hilton. »

« It was clean, didnt really see much staff but seemed sufficient and it worked! »

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« Don’t waste money for the upgraded internet the worst WiFi had to use my hotspot to work the whole stay super bad »

« Hotel is clean and staff is responsive. »

« Très bon hôtel d'étape à un prix très intéressant. Nous y avons séjourné de par sa proximité (5 min de route) avec le chicago outlet situé à Aurora. Bonne literie, propreté, personnel accueillant et wifi stable. Le seul bémol est la qualité du petit déjeuner mais il n'y pas de secret pour un séjour à 4 à 70 €. »

« Hôtel neuf, tout était parfait et même le déjeuner inclus était excellent!! Je recommande fortement tout autant que le prix était vraiment abordable! »

« Called 2 hours after checking out of the hotel, and asked a staff member to retrieve my childs retainer they forgot. Front desk would do nothing but "make a note" for housekeeping. It was sitting in a paper bowl right next to the sink, out in the open. Not covered, not hidden, simple task. Housekeeping just threw it away. Now its costing me $500 to replace them. Yes my ADHD child didn't do as they were told, and that falls on us. But the lack of any proper assistance by the staff is unexcusable....

« Everything. But more importantly the mattress and the sheets are very clean and comfortable. »

« Do you enjoy MOLD? How about cigarette burn? Are you missing a dirty trash filled room from your vacation? How about rude staff? This place will be perfect for you! The price of this place (wouldn’t even consider it a motel let alone hotel) was too expensive for how little care is taken of this property. Don’t waste your time or your peace of mind on booking this atrocity of a stay. Better off grabbing some cardboard and nuzzling up next to a stranger under a bridge than staying here. Wish I...

« We arrived late so had to wait for the on call staff. While waiting we were approached by several “guests” that were intoxicated. While checking in two other impaired guests entered. We had also observed a group of men along the buildings exterior that were partying. When we arrived in the room it wreaked of pot. We returned downstairs and asked to cancel our reservation. We felt very uncomfortable »