Hôtel près de Parc aquatique Karang Setra, Bandung, Bandung

« Nice hotel. Close to everything and the staff is very nice and professional. I lost my money clip with money in it and after about 12 hours I realized it was lost so I went to the front desk and it was there with the money still in tact. Safe place and trustworthy staff. »

« The breakfast is no good. The plates and cups are not clean. The bathroom shower is not working properly »

« Our room was 3 bedrooms and certainly big enough to accommodate a large family. The property looks nice and the location is fine. The problems we encountered were: Unclean linen, when asked to change the linen, they left same linen and just made the bed again. There was no hot water at all, when asked staff to check they said there is only one room, The Presidential Suite, which has hot water, and we can take a shower there if we need a shower. Even though there was no hot water the shower only...

« 1. We arrived at night. There was a thin quilt on the bed, but extra cover wouldn't be available until the next day. 2. I requested two rooms. I was in one room and my son was to sleep in the next room in what I thought was a two-bedroom apartment. But it turned out that we had been given rooms nine floors apart in a high-rise apartment building and key cards could be used to access only the floors we stayed on, so we didn't have access to each other. When I asked about changing rooms, I was...