Fassade der Unterkunft

Bewertungen von Jantra Residence by Chinocollection

5 out of 5
Jantra Residence by Chinocollection
80/6 Moo 7, Kathu, Phuket

Bewertungen

9.2

Wunderbar

22 von insgesamt 25 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 25 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.8/10

Sauberkeit

9.2/10

Personal & Service

8.8/10

Ausstattung

9.4/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay in the Jantra was absolutely amazing. We had the luck to be upgraded to a much bigger room which even came with its own Christmas tree! The hotel is located within the Pukhet Country Club which makes it very quiet but also a bit remote. You will definitely need a transport to get anywhere, which can be arranged by the hotel or you just call a cab with Bolt/Grab. The owners are very forthcoming. Communication is done via messenger to reduce contact during Covid but they reply even at odd hours and take your requests. In general, the hygiene measures are at highest standard. The whole premise looks new and well maintained. Breakfast with our own personal waiter was served with on an outside terrace with a wonderful view on to the golf course. Overall it felt more like a big mansion rather than a hotel. It was a perfect choice for a stay near Phuket City and a base for our trips across the area.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Spotlight Team am 31. Dez. 2021
Dear Mr Thiem, Thank you for your kind feedback. It was a pleasure for us to serve you and we hope that you will enjoy the rest of your trip to Thailand. We look forward to an opportunity to serve you again.

10/10 – Hervorragend

Gilberto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2022

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best resort in Phuket
The Chinoiserie Collection Resort and Spa is one of the best resorts I have stayed at across the globe. The staff are absolutely amazing, they are so genuinely lovely and caring and are willing to accomodate any requests you may have!! We booked a day tour and were due to checkout during that day and they held our luggage and prepared a breakfast box for us! The facilities are absolutely stunning. The serenity and exclusivity just made the experience so luxurious and relaxing. We got a free upgrade and my god it was stunning. Our room opened onto the pool and the view was breathtaking. There are lots of places to eat around the area within a 5 minute walk and the beach is so close! The owners were so helpful even offering to take us to some beautiful sunset locations. I can not recommend this resort enough! If you ever get the chance to stay in Phuket, this should definitely be your first choice. I can’t wait to come back! Thank you so much!!
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Spotlight Team am 2. März 2020
Dear Laura, it is such a pleasure to have an opportunity to serve you. We hope that we have given a great first impression of Phuket and you will make more trips here in the future.

10/10 – Hervorragend

Suwit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very quiet, and serene. Have our own privacy the whole time is there. Their products in bathroom are amazing
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Spotlight Team am 29. Feb. 2020
Thank you for choosing to stay at Chinoiserie Collection Resort & Spa. We hope you have a wonderful time at the resort and we look forward to see you agin. Thank you

10/10 – Hervorragend

GO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Spotlight Team am 12. Jan. 2020
Thank you for your kind review. We hope that we have pleased you during your stay.

10/10 – Hervorragend

León, Panamá

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relajación y cuidado de detalles, comida y piscinas excelentes, la verdad que un retiro en medio de un Phuket muy acelerado. El personal super agradable desde Mary en recepción hasta cualquier persona del staff. Los masajes muy buenos también y el personal fantástico.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Spotlight Team am 31. Dez. 2019
Dear Leon, Thank you for your kind review. We are pleased that you enjoyed your stay with us. We look forward to serving you again. Happy New Year!

10/10 – Hervorragend

Irina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Романтика и умиротворение
Романтика и умиротворение!... Это то чувство, которое охватывает вас при посещении этого милого отеля. Только положительные эмоции и ощущение, что время остановилось. Есть только вы и природа, прекрасные интерьеры с элементами старины, множество уютных уголков для неспешной беседы или чтения книги. Прекрасная спа-зона. Если вы устали от суеты -это место для вас!!!
Aufenthalt von 5 Nächten im November 2019
Antwort von Spotlight Team am 21. Nov. 2019
Dear Irina, Thank you for staying at the Chinoiserie Collection. We are pleased that you enjoyed your stay. We look forward to serving you again

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A litte gem in Nai Harn area
Even though we're not super fond of Phuket compared to other destinations in Southeast Asia, we discovered this little corner of paradise 10 minutes walk from Nai Harn beach. Chinoiserie Collection Resort & Spa is a recently opened boutique hotel that offers exquisite taste and high level services. Built on a steep hill on the lake side, it's a bit far from the airport so you may want to rent a car or a scooter to visit the area but the owners are very nice and arranged free pick-ups and drop-offs on multiple occasions in Nai Harn and Rawai, or negotiated taxi fares for the more distant destinations. We were upgraded to a duplex with pool view which was very comfortable and very big! Fast wifi and Apple TV were just additional perks. Breakfast was included and freshly cooked and there are a steam room and a sauna available at no extra cost. We also opted for a dinner experience with two starters, three mains and two desserts which was sophisticated and in line with our expectation and the rest of the experience. A great deal of attention has been given to the look and feel of the whole structure and the hard work certainly pays off! Thanks again for having us for our short honeymoon trip.
Panorama
Bedroom (upstairs)
Bathroom entrance (upstairs)
Pool
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Spotlight Team am 8. Nov. 2019
Dear Andrea, We are so pleased that you chose to spend your honeymoon with us. Thank you for your kind review and we look forward to welcoming you back to Phuket (we hope that the Chinoiserie will be a good excuse to give Phuket another look).

10/10 – Hervorragend

Marechal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2019
Antwort von Spotlight Team am 24. Sept. 2019
Dear Marechai, Thank you for the feedback. We look forward to seeing you again and will make sure that you continue to get the quietest room in the Resort.

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
El hotel es precioso y bien cuidado. La zona donde esta situado es muy tranquila y con poco entretenimiento. Parte del personal es muy poco eficaz y sin ningún tipo de interés muy poco profesional para un hotel de esta categoría. Espero que mejoren mucho esta parte. Desayuno agradable pero monótono, carta muy corta. Spa muy bonito con buenos profesionales, precios altos. Espero que rectifiquen la actitud del personal, en mi caso mis peticiones de obtener una plancha, un día que me arreglaran la tv, limpiar la bañera (que está al exterior) o desayunar en otro sitio, todo fue ignorado.... Me decían que me llamarían pero ni se molestaron. Mi estancia fue de 5 días. Esta es su único y GRAN defecto.
Aufenthalt von 5 Nächten im August 2019
Antwort von Spotlight Team am 31. Aug. 2019
Dear Anonymous, We are sorry that your experience with our Resort was not up to your standards. We will emphasize to our colleagues that we will go the extra mile to please all our guests, and be flexible to meet their requests. Thank you for the feedback on the spa and the breakfast menu. We will continue to ensure that our spa is of the highest quality in order to deliver value to our clients. At the same time, we will review the breakfast menu to make it more interesting for long-staying guests. We look forward to welcoming you back to our Resort, and we would that the next time, we will meet your expectations across all measures. Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im August 2019
Antwort von Spotlight Team am 26. Aug. 2019
Dear Guest, Thank you for your kind feedback.

10/10 – Hervorragend

Rafael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Incredible and highly recommended
We had an INCREDIBLE stay at the Chinoiserie hotel. First of all, the property is stunning, both the room decor and facilities, along with the swimming pool and outdoor area perfect for relaxing. Since the recent months the hotel has been under new management. The couple that runs the hotel are on top of every detail, ensuring your stay can be absolutely ideal. We enjoyed chatting with them, their friendly and professional approach, and the rest of the staff were also lovely. We really appreciate your kindness and hospitality, and hope to stay here again.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Spotlight Team am 26. Aug. 2019
Dear Rafael, Thank you for your feedback. We are absolutely delighted that you enjoyed your time with us. Indeed, we have been trying our best to make the Chinoiserie Collection to be leading Phuket resort in terms of personalized service. We do hope that you will come and visit us again.

10/10 – Hervorragend

Diego

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic Hotel and Team
The hotel is truly beautiful and unique. A fantastic experience if you are looking for something different from the standardized chains and resorts. The team is great: welcoming and always making sure that you are having the best possible time. We will be back!
Aufenthalt von 4 Nächten im August 2019
Antwort von Spotlight Team am 7. Aug. 2019
Dear Diego, Thank you for your kind review and your gift of a bottle of rum from the Chalong Bay Rum Distillery. We are very pleased that you enjoyed your stay. We look forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im August 2019
Antwort von Spotlight Team am 6. Aug. 2019
Thank you for your kind review

10/10 – Hervorragend

Bjørn-Trygve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Skjult perle
Litt problemer med noen småting på rommet når vi ankom, men siden vi kom veldig sent, gjorde vi ikke noe med det. Neste dag oppgraderte de til den beste suiten de hadde, og den var helt fantastisk, og vi fikk i tillegg veldig sen utsjekk kostnadsfri. Veldig servicevenlig personale, som gjorde alt for at vårt opphold skulle bli perfekt. De hadde ingen middagsmeny, men kunne lage det vi hadde lyst på, og vi fikk en fantastisk sjømatkveld, med bobler og chablis. Hotellet ligger en kort gåtur fra stranden, og har i tillegg ett flott basseng. Vi bestilte også massasje, og den var av de bedre jeg har hatt i Thailand. Anbefales ett besøk på det sterkeste.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Spotlight Team am 23. Juli 2019
Dear Bjørn-Trygve, Thank you for staying with us, and allowing us to have an opportunity to rectify the issues with your room. We are very pleased to hear that you enjoyed the Resort, our spa and the private dining experience. We look forward to serving you again.

10/10 – Hervorragend

Omar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Omar Jimenez
It was amazing excellent experience great breakfast clean rooms and super staff all the facilities are excellent
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Spotlight Team am 15. Juli 2019
Dear Mr. Jimenez, Thank you for your kind feedback on our Resort. We were very pleased to have an opportunity to serve you. We hope that you had a safe flight to Tokyo, and will enjoy all the wonders of that great city!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In support of management and Frette bed sheets
I stayed at this resort as it was undergoing management change. The new owners used to work at the Ritz Carlton and are planning to bring some of that high quality service to the resort. I am writing this review in support of them, as I was very impressed with their vision for the resort and their attentive service during my stay. I wish them all the best. Rooms are gorgeous. They only have 8 suites, and I have been told that they are all unique. Each suite has tasteful Chinese antique decor with modern amenities like an outdoor bath tub. Netflix is available. I had a private patio which is nice. What impressed me the most were the Frette bed sheets being used. These are some crazy high-end Italian bed sheets, and sleeping on them are already worth the price of admission. I was there when they are prepping the place for a full opening in July, so the staff was on the move 24/7. Yet, they had time to address my needs, and for the owners to spend time with me. I took some marks off for condition, as I could see that there were areas which they are in the process of refurbishing. My sense is that the new owners are trying to be different from the big box chain hotels, with a charming and luxurious boutique using high-end amenities + great personalized service. Its eas(ier) to do when you only have 8 rooms. PS: try their gourmet coffee
Aufenthalt von 1 Nacht im Mai 2019
Antwort von The Spotlight Team am 8. Juli 2019
Dear Guest, We are very pleased to hear about your positive experience at the Chinoiserie Collection Resort & Spa. We have been working very hard to get the resort in shape, and we believe that you would be pleased with the refurbishments and improvements made since your stay. We look forward to welcoming you back to the Chinoiserie Collection Resort & Spa.

2/10 – Ungenügend

Luis

Verbesserungswürdig: Personal & Service
Really bad Customer Service that ruined the experience. Staff arrogant and not organised and enable to deliver a basic service. Would not recommend anyone to stay here. its a 2 star hotel in my opinion.
Aufenthalt von 2 Nächten im Januar 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2019

10/10 – Hervorragend

Norman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Truly superb
The attention to charming detail and classic atmosphere in this truly beautiful boutique, 8 room only hotel is genuinely dramatic. They have succeeded in creating a unique oasis removing you from the troubles, energy and noise of the modern world. The pool area is a superb and impressive build, great for laps, sunbathing and feels like your own secret oasis. The breakfast delivered to your door on time and taken outside in the morning sun is a nice touch. If you like wood and stone, retreat style accom. and something unique. This place is a must!
Aufenthalt von 1 Nacht im Februar 2019

10/10 – Hervorragend

Nick, Singapore

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was a great place to unwind. Although the hotel was full whilst we were there our stay was very peaceful. The rooms are very large, clean and beautiful styled. The hotel staff were extremely friendly and helpful: booking taxi's, organising laundry, etc. The hotel has a great location, very tranquil but only 5 min walk from the beach, restaurants etc.
Aufenthalt von 3 Nächten im Februar 2019

10/10 – Hervorragend

john

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Januar 2019

10/10 – Hervorragend

Bozidar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
PERFECT PLACE . ENJOY .
Perfect place . The owner is a very special Lady who gives her all to make you feel welcomed , she invested 10 years of her Life to create this Heaven . I highly recommend it . Make sure you book the treatments , they are high quality , really amazing treatments . Nothing on a bad side , this is the perfect accommodation & rejuvenation heaven .

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Total Relax